Store Information
What are the Jiffy Lube® hours of operation?
To find out the exact hours of operation for your local Jiffy Lube®, use the Find A Location link at the top of every page.
Where is the nearest Jiffy Lube® location?
You can quickly locate a Jiffy Lube® location near you by clicking on the "Find a Location" link at the top of every screen.
Customer Service
How can I obtain a copy of my Jiffy Lube® service records?
Simply fill out the customer feedback form by selecting request service records. Please be sure to provide your license plate number (including the state) and we'll send your Jiffy Lube® service records directly to you.
How Do I Establish a Fleet account?
To access information on Fleet accounts, please visit the Fleet Services information page. We have a comprehensive Fleet Services program that can help you keep your vehicles on the road and your drivers productive.
Whom do I contact to obtain information about becoming a Jiffy Lube® franchisee?
To find out more about joining the Jiffy Lube® team, please visit the Franchising section, or call (800) 327-9532.
How can I contact Jiffy Lube® International?
If you'd like to contact Jiffy Lube® International simply write or call. If your communication requires a response, a Jiffy Lube® customer service representative will contact you within two to four business days.
Jiffy Lube® International, Inc.
P.O. Box 4427
Houston, TX 77210-4458
(713) 546-4100
Discounts and Loyalty Programs
Do you offer senior citizens' discounts?
Some Jiffy Lube® service centers offer a senior citizens' discount, but this discount varies from region to region. Please call ahead to your local Jiffy Lube® to determine if a discount is available. For contact information, use the Find A Location link at the top of every page.
How do I find discounts in my local area?
Please contact your nearest Jiffy Lube location using the Find A Location link at the top of every page.
Automotive Service
What can I expect from my visit?
When you visit a Jiffy Lube®, you can expect to have your service options clearly explained so you can make decisions that are best for you and your vehicle. You will receive top quality preventive maintenance services - based on your vehicle manufacturer recommendations - performed by highly-trained Jiffy Lube® technicians - all at an exceptional value. For more information, please see the Jiffy Lube® Pledge.
What are Jiffy Lube® service recommendations based on?
The majority of Jiffy Lube service recommendations are based on your owner's manual.
Don't I need to go to my dealer to maintain my warranty?
No. While automakers are using stronger language when speaking to vehicle maintenance, the term "Requirement" generally refers to regular maintenance as designated by the owner's manual.
However, who does the service is not a determining factor. When Jiffy Lube performs automotive maintenance, we follow the exact stipulations set forth by the manufacturer's recommendations.
It is important to note that manufacturers warranties do vary. Please consult your manufacturer to confirm.
How do I decide whether to use conventional, semi-synthetic or synthetic oil?
Please consult your owner's manual. Be sure to match the specification listed in your owner's manual to that listed on the container of the motor oil. The name or type of motor oil (conventional, synthetic, or synthetic blend) is incidental to meeting this specification.
Examples of Specification designation are:
Ford WSS M2C930-A and WSS-M2C929-A
GM 6094M and 4718M
Chrysler MS 6395Q
Mercedes Benz 229.51 and 229.31 non AMG
VW 505.00, 502.00 504.00, and 507.00
Acura HTO-06
How much is an oil change at Jiffy Lube® and what does it involve?
The cost of the Jiffy Lube Signature Service® Oil Change varies depending upon your vehicle type and the location of the service center you visit. Please contact your local Jiffy Lube® to find out the exact pricing. For contact information, use the Find A Location link at the top of every page.