Customer Reviews for Jiffy Lube 2548 Florence Blvd, Florence, AL, 35630

Quick in and out service

I had an unusual situation with a bad battery and brake switch gone bad at the same time. They were very good about handling everything on a busy Saturday, and everyone was super nice and professional! Thank you!

Pulled up no one was in the bay. No one to direct me in so I just directed myself in waited probably 4 or 5 minutes for someone to even come out and acknowledge my existence when they didn’t seem super happy I was there started changing my oil realized they didn’t have my filter, which is perfectly OK I understand stuff happens then I waited a good while for the Parts house to bring them a filter they changed my oil give me a $30 discount for my inconvenience of having to wait that I didn’t have to ask for overall good experience

Friendly and awesome service!!! Great deals and prices! I highly recommend this place!

I came to get coolant and the guy was so nice and helpful. He had such a positive attitude and good demeanor from start to finish and kept me updated and told me everything and broke down the price. He even was able to offer me a discount on my service he was great!!! Imma start going to get my oil change with them from now on.

Very informative politeness

you cannot go wrong at the Jiffy Lube in Florence Alabama.

Everything went smooth...they were all professionals

My favorite part is I didn’t have to do anything lol but the staff was helpful & polite. This was my second time going and I’ll keep going back!

I had two cars serviced recently oil and rotation on one and oil and transmission on the other. They are great and helpful my only complaint is that I was lied to and told a drain and fill was not possible on my particular car meanwhile the previous owner, the internet, and another mechanic told me it is yet the particular manager said it was not. I don’t appreciate being lied to or told even half truths. If I come in and ask for something specific don’t come up with a scam to upsell me something else. Just do what was asked of you……. It really kind of peeved me off to sit there as they were doing the transmission and watch some one else on YouTube do exactly what I asked for to exactly the same year/make/model car but was told could not be done “because your model does not have a drain plug”.

I was treated with respect and fast and efficient service.

Very friendly technicians. It only took about 15 minutes. They did all parts of the process they were supposed to, and noted the wear on my tires. Got a discount through the JL website.

Great service have used on 3 of my Jeep Grand Cherokees

The service was excellent! Peyton and his crew really know their stuff.

The Jiffy Team always goes above and beyond. They take great care to make sure every detail of service is preformed efficiently and successfully.

Very nice and the communication was great! Done very fast

Great service. Workers are so nice and do a fantastic job

good experience . knowledgeable will trade heer again

They were fast and friendly!

I got full service and Bradi M was absolutely incredible. She sat down with her little tablet and explained everything in layman's terms. My GMC got a checkup. She showed me my results and also applied my 26% discount coupon that was on their page. I will definitely continue to use Jiffy Lube because they are very informative. Great service and friendly staff.

I always get great service here! I had a flat tire and was on my lunch break. They got me in and fixed up in plenty of time to return to work. Everyone here is super friendly and I highly recommend this jiffy lube location.

Brian and the entire crew are always helpful, courteous and professional EVERY visit. Their main objective is to make sure that all issues are addressed and every question is answered before the customer pulls out of the bay...I couldn't be more satisfied with the level of service provided at this location!!!!!

I came to this location this past weekend. I was greeted by a lady she a radiance of beautiful energy ! I came to get a oil change done on my Government vehicle and my personal vehicle the next day..When I was greeted by Brad who I believe is the store manager he treated me like I was apart of his family so professional in helping me. Brads employees work so efficiently together. This location gets a five star review from me..Keep shining keep smiling stay motivated Brad !

Very friendly people

Quick service, friendly staff, and helpful in their recommendations.