Customer Reviews for Jiffy Lube 8301 Phoenix Ave., Fort Smith, AR, 72903-6141

Tee was very professional and the whole team was very positive.

Great professionalism! Was very satisfied with the service.

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Employee took time to explain all aspects of services performed, including options for various services.

Kindness and skill level of the employees is very high. I appreciate their services very much.

Fantastic service, 10/10

Great guys great service very kind and polite

All the employees were extremely friendly, knowledgeable, and had a good work ethic. They answered my questions and explained my options very clearly. I enjoyed watching them work, especially how they operated as a well practiced team. Very professional and personable. I will definitely be back.

Simple/efficient/convenient/courteous/reasonable

Friendly service and done quickly.

This was my first time to choose Jiffy Lube for an oil change. I was able to get in right away. Everyone was friendly. Tee was very efficient and seemed very knowledgeable about her line of work. I was very thankful that she didn't push any extra sales and allowed me to make decisions on my car's maintenance. I asked her if there were any discounts for first time users and she did apply a discount so that was very nice and very much appreciated. ??

So I don’t leave the reviews too often at places because most the time in this busy life even if you want to it’s just not feasible, but I must say I had to stop everything. I was doing to make time for this review because the guys over at Jiffy Lube on Phoenix Avenue in Fort Smith, Arkansas go above and beyond every time but this most recent time they took it up a notch. First of all, they’re always very pleasant. They smile they ask how I’m doing. They’re very accommodating in every way I explained to him about the issue I was having with my tire And the next thing I know the entire staff is over there looking at my tire. They were able to figure it out pretty quickly, but we’re unsure whether or not they could save it or whether I had to get a new tire, but they said they were going to do everything they could show before I go any further I should back up and say that I had a mechanic look at it who has a shop right next to where I work He didn’t give it too hard of a look, but in his opinion, he said the tire was trashed and I should buy a new one something told me to take it up here because these guys never tried to get me to spend more money than I need to, when I thought my transmission fluid needed to be They assured me that it did not they are not simply interested in getting money out of their customer. They are interested Taking care of them and their vehicles and that is what this is all about I am overwhelmed with gratitude. I can tell that this particular patch took more effort in time than they normally take yet they did not charge me a single dime. Thank you so much, Jiffy Lube. I really appreciate each and everyone of you guys here and I will share this on my Facebook page and I will tell everybody I know.

This shop is top notch! They offer the fastest and most affordable oil changes in the fort! I have all 4 of my vehicles serviced here. Today they even changed my license plate light FOR FREE. Thanks so much jiffy lube!!!

Staff has been fast, friendly, and professional every time I've visited.

In and out in no time, used a 50% off coupon( thank you Jiffy) employees were knowledgeable, professional and courteous

Did a great job but a little over priced but great service

Sam is an absolute legend. Went above and beyond for good service and I couldn't recommend this place enough!!

I think my guys name was Sam that serviced my car and he was excellent. I will keep coming back because service was excellent. I Highly recommend Jiffy Lube. ??

Very good service

I was in a bind needing the thermostat in my vehicle repaired quickly. The customer service, and speed of service was outstanding. Employees were extremely helpful, attentive, and efficient helping me get my vehicle operational again. From the moment I drove to the parking lot until my repair was completed, I felt valued and heard. I’m very impressed and blown away by the care, and customer service .

I had my first oil change at Jiffy Lube today in Fort Smith. I never leave reviews, but the employee named Tee was so great, I had to share my experience. Very friendly, professional, fast, and thoroughly explained what they were going to do, and other issues that I can have fixed latet. I will be back to this location.

Rapid and thorough service!

Joey and his team took care of me right away when I pulled my daughter’s car in that barely had any brakes left. Waited too long to get them replaced. They fixed us up and in good timing - and found the bad brake caliper on top of that and replaced it as well after checking with me. Overall, great service and attention. Thank you! We will be back!

Great staff and fast, thorough service.

I went in today for a tire patch, and I could not have had better service. The two men that took care of my car were kind, professional, and incredibly friendly! I WILL be going back as soon as I need new tires!

Friendly bunch, and very well mannered. Very easy to talk to and they were very informative. Great crew

Great service, time management from the communicative and attentive staff.

Jiffy Lube on Phoenix Ave. gives great customer service!! I have a vintage car and the workers were very kind to take care of me. They weren't sure if they could help me because of how old my car is, but they took a look anyways and did a few things for me. It drives much better now! Thank you, guys!!

Excellent service and I’ve found my new vehicle servicing facility! Bradley was helpful and answered all my questions and concerns. Caden provided great service and was very friendly and polite. I look forward to my next visit and I’ve converted my Mom to make the switch, as well.

Very friendly and amazing service . They are very thorough with the vehicle they are working on .

Great service, friendly staff. 10/10 recommend.

Always quick and courteous staff, got my last couple of oil changes from them, very affordable.

Awesome service, everyone was proffessional and courteous, will choose to come again

Been going here for years now always a good service and reliable price.