Customer Reviews for Jiffy Lube 1202 E Northern Ave, Phoenix, AZ, 85020-4217
Customers at E Northern Ave talk about:
Customer service
Service speed
Trust
Value
Affordability
Michael P.
May 17, 2026
Lori G.
May 16, 2026
I had a great experience at Jiffy Lube. The service person, Jacob, was very helpful, thorough, professional and personable. Our Jeep received a full oil change service and tire rotation in a very reasonable amount of time. We will go back for future services!
Rebecca F.
May 13, 2026
Your team took incredible care of my car walked me through the whole process and pointed out potential issues in the future. Fantastic customer service
Trevor
May 10, 2026
Laura N.
May 07, 2026
Jeff C.
May 01, 2026
Always quick and thorough. This Jiffy ube has nice techs and are ready to get you back on the road.
Chris J.
Apr 30, 2026
Marie D.
Apr 30, 2026
AnnaLee T.
Apr 28, 2026
Vickie C.
Apr 27, 2026
Everyone was kind
Nathan D.
Apr 23, 2026
Kim D.
Apr 18, 2026
Staff was so nice, friendly, and knowledgeable! I even had my pup with me and they didn’t mind the company.
Chastity L.
Apr 17, 2026
Great service from Fabian, Kevin, and Junior. Fabian was helpful in explaining everything. I will be back for sure!
Darcy J.
Apr 14, 2026
Very quick and nice staff
Randy B.
Apr 11, 2026
This location has been consistently great over the past 20 years at least. Always great service at a fair price. The manager and assistant manager are top of the line and communicate any problems or potential problems, never high pressure but trustworthy. That’s been my experience over the last 2 decades of being a regular customer.
Dolores A.
Apr 11, 2026
Good
Johannes L.
Apr 11, 2026
Excellent service. ??
Patti W.
Apr 10, 2026
Oil change and back brake rotors replaced. Great customer service and attention to details by Jacob G. Things were explained in terms I could understand. Price was very reasonable. Brakes were repaired by Damian E and work well Thank you Jacob G, Damian.
Lindel M.
Apr 09, 2026
Brenda T.
Apr 08, 2026
Jose S.
Apr 08, 2026
Burnt T.
Apr 07, 2026
Dee W.
Mar 30, 2026
Fast and everything was explained to me.
Dan Z.
Mar 26, 2026
These guys at the location on northern are fast and efficient every time.
Donna C.
Mar 22, 2026
My first time at Jiffy Lube and was met at my car. The guys were very nice and friendly. Told them I needed an oil change. They said about 20 min. It was not a long wait and they told me they have coupons on line. So I even got a deal. Very happy with their service.
thomas B.
Mar 21, 2026
Craig T.
Mar 18, 2026
Dragon
Mar 12, 2026
The manager personally attended me, while his crew worked on my car. Not only was the service great when I initially went, but I came back two days later to the manager and asked him about the maintenance warning light and he was kind enough to reset it. Only negative thing I can say is, the price was too high, caught me off guard. Thank you for the service.
Brianna S.
Mar 12, 2026
Ava V.
Mar 10, 2026
Such nice people and didn’t charge me to fix a tiny thing that was broke. in my car. Just charged me for the oil change. Managers are so nice and service was fast and efficient.
B
Mar 09, 2026
I appreciate what and how you guys do. Stay cool
Nathan
Mar 07, 2026
Lacaya M.
Mar 07, 2026
Fabian was amazing and we had a great experience!
Domingo C.
Mar 02, 2026
Good guys, great service didn't wait long.
Frank R.
Mar 02, 2026
Good and friendly service. I always go back to the 12 th st location. My car was checked for battery and windshield wipers plus antifreeze. The man with the red beard was knowledgeable and friendly. I really appreciate it very much. Thanks you all.
Tina R.
Mar 01, 2026
Bani T.
Mar 01, 2026
Ashley D.
Feb 23, 2026
The whole team here is awesome! Efficient and knowledgeable
CJ J.
Feb 20, 2026
Eric T.
Feb 20, 2026
Todd N.
Feb 20, 2026
Nancy F.
Feb 19, 2026
Good service and professional staff, and when not of the community or state, you always look for the willingness of companies to assist
Angie M.
Feb 13, 2026
Jeremy is always polite and very helpful
Deena R.
Feb 08, 2026
Love how open with information they are. They definitely helped me understand what was going on with my car!
Marisa D.
Feb 06, 2026
Fabulous , because I met Jeremy. From now on, I will ALWAYS get my oil change there. He is a superstar!!!!
Sarah M.
Feb 04, 2026
Amazing service . Came in to see if they coukd help me with a tire and stayed for an oil change as well. Really great location and team
Shaina
Feb 02, 2026
Highly recommend this jiffy lube location they are extremely honest! Apparently I didn't need an oil change yet, even though our oil change light went on, they reset the dashboard and had me on my way in minutes. I hardly ever right reviews but this team deserves recognition for their honesty!!!
AZmomof4
Sep 15, 2024
I received suburb service from Jacob and he explained everything about dirty air filters thoroughly to me. Jacob you were amazing in your customer service. Hope to still see you there when I return in 5000 miles.
Laura N.
May 29, 2022
I originally went to the Scottsdale and Bell Road location because it was close to my work I got there at 5:30 and they said they couldn’t take me I drove to the location next to my home at 5:45 PM and they were very friendly and efficient and I will now be taking both of my vehicles to that location from now on
Brandi
Nov 07, 2020