Customer Reviews for Jiffy Lube 1414 W Bell Rd, Phoenix, AZ, 85023-3427

Very friendly staff. Was done very quick and did a full service check. I will be again!

Very quick, service was great all around and will be back. I appreciate the oil change.

Fast. Nice. Reasonable

Very nice people. The price is a little high, as an old lady I can’t do it myself. Senior discounts would be appreciated.

Knowledgeable, kind and answered all of my questions

good

I had an excellent experience at Jiffy Lube and will definitely be coming back. From the moment I pulled in, the team was professional, friendly, and extremely efficient. They greeted me right away and clearly explained everything they were doing, which I really appreciated. The service was quick but didn’t feel rushed—they took the time to check everything thoroughly and even pointed out a couple things to keep an eye on without trying to upsell me or pressure me into anything unnecessary. That kind of honesty goes a long way. What stood out the most was the customer service. Everyone had a great attitude, and you can tell they actually care about doing a good job and treating customers right. My oil change was done faster than expected, and I left feeling confident that my vehicle was taken care of properly. If you’re looking for fast, reliable service with people you can trust, I highly recommend this location. Great experience all around!

Great team, friendly and quick!

Robert the manager was amazing and thorough. And same with Elijah. Great work Guys !!!

Always a great experience! Wonderful customer service and very knowledgeable!

Elijah was friendly and knowledgeable. First time her and would return

Very fast! People were courteous, which is lacking in today’s service industry. They renewed my faith in humanity.

Fast, friendly, great service and great communication! John and Jimmy took great care of me.

Service was quick and reliable Customer service was top tier Manager cool cool dude

So quick , staff is great

Kind fast and efficient

A+ service. Went in for an oil change and they didn't try to upsell me a bunch of things I didn't need. They finished quickly and I highly recommend.

This Jiffy Lube has a great management & team!! They are quick, efficient, tell you what your vehicle needs without being pushy!! Would highly recommend!!!

We use them regularly! They are super! Friendly and very knowledgeable! Us we love them!

Did good!

Very good service! In and out in 30 minutes!

I'm so happy that I was able to get a new battery today. I was taken care of right away and in and out in 20 minutes. It really gave me peace of mind after I left Jiffy Lube today.

Excellent service

Es un buen lugar siempre me atienden muy bien y me dan muy buenos descuentos el personal siempre andan activos con todo

Great Experience! First time to Jiffy’s, and could not be happier with the Guys that took care of my truck, and the communication! I definitely will return. Kudos!!!

**UPDATED** 1 star to 4 star As you can see corporate left a comment on my review and i decides to call the number. They were very apologetic on behalf of the store that provided me the service and legitametely sent me a refund check in the mail. I appreciated this kindness to right something that felt wrong to me. Thank you Jiffy Lube. As promised I have updated my review. I unfortunately was ripped off by a $150 dollar coolant flush. I called (without letting the worker know i was there two weeks ago) about what a coolant flush should look like and he explained it should be a green or pink hue and not see through. I then presented him with my phone number to look up my last visit to them which was for the flush and then told him my coolant is completely see through like its just water and he denied having done the service (come on really? Its in your records) i unfortunately had to pay someone else 200 for a proper coolant flush. Im ashamed they behaved in this way when i presented the infortmation to them and i will not be recieving a refund of any kind. (Why would he think i would want to come for a re-service when they did it so poorly the first time?). I wish they had better business and honored giving me a partial refund or something at least. AVOID THIS LOCATION!

This crew is fast, friendly and honest.

Fast, friendly, and very professional.

Professional and quick service

Fabian is an excellent mechanic. He has worked on my truck before and he explains everything to me. As long as he is there I will be returning. He replaced my radiator, water pump and hoses.

Great customer service and they were quick

Great manager and team