Customer Reviews for Jiffy Lube 9010 W THOMAS RD, PHOENIX, AZ, 85037-3234

Customers at W Thomas Rd talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Jaime V.

Mar 15, 2026

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Olivia T.

Mar 14, 2026

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David C.

Mar 07, 2026

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Melody L.

Mar 05, 2026

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Quick,polite and courteous

Eleno Q.

Mar 02, 2026

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Joseph H.

Mar 02, 2026

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Staff was kind of flat for customer service I felt ..... But it was fast and they tapped off everything and gave me a nice full synthetic oil change. I had a coupon and only reason I went.....probably stick with Walmart for my oil changes. But overall it was 5 stars ....3 if I was adding in the staff friendly approach

Tiffany B.

Feb 26, 2026

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They were awesome and it didn't take them long to do the oil change ??

Daniel

Feb 23, 2026

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Service was quick and painless allowed me to bring my own filter and oil

Carlos L.

Feb 23, 2026

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Oil change needed, friendly staff. I did let them know I have a breathalyzer in my car so I have to be there to turn on the car on which made it a cool experience for both me and the staff hahahahaa they were amazed by the breathalyzer.

Frances Q.

Feb 20, 2026

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jene S.

Feb 19, 2026

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Robert J.

Feb 18, 2026

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The manager Allen was courteous and upfront with everything that was being done. I was in and out in less than 30 minutes. Great service!

florencia B.

Feb 16, 2026

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Yenira B.

Feb 10, 2026

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Feb 09, 2026

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Hector B.

Feb 06, 2026

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annette O.

Feb 06, 2026

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Javier A.

Feb 05, 2026

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Good Service

Jaime A.

Feb 02, 2026

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Zachary C.

Jan 31, 2026

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Quick and easy!

Smokey L.

Jan 30, 2026

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Alexis M.

Jan 27, 2026

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Bob

Jan 24, 2026

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M M.

Jan 23, 2026

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Joe A.

Jan 19, 2026

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Roxsana E.

Jan 19, 2026

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First time here and it was fast glad I did not have to wait 2-4 hrs just for a reg oil change thank you!!!!

Samuel V.

Jan 18, 2026

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The service is quick, but get there early so assistant manager (AM) treat you nicely. He was a bit rude when I asked for an oil change and tire rotations when I got there 1 hour before closing. He said “we aren’t doing any more tire rotations at this point”; I said well I get my oil change then. The previous time at this location the person that took care of me guided me to get a coupon for the synthetic oil; therefore, I asked the AM are there any coupons available today for the oil change. His response “you can check online.” I hope this was an off day for him because next time I might not be as polite and take all his rudeness as par for the course.

Dee D.

Jan 18, 2026

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Gina G.

Jan 16, 2026

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Fast service, I'm so amazed on how fast and I didn't have to get out. I will definitely be returning.

Cecilia F.

Jan 16, 2026

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Always so professional

Blake F.

Jan 12, 2026

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Tony P.

Jan 10, 2026

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I want to thank Marin , Max and Carlos For a great job and for telling me about the Skip plate I was missing. The last place I did my oil change . Never go to 5 min oil change thay are the worst !!!! And they never put back my skip plate . These guys here in Jiffy lube did a great job and I will 100% recommend. ???????????? Thank you all again ????????????

Jose C.

Jan 10, 2026

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MD B.

Jan 08, 2026

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Great experience fast good customer service

Alberto J.

Jan 06, 2026

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EL personal muy bien,el servicio professional,y rapido los felicito por el gran servicio bien recomendado gracias

Claudia K.

Jan 04, 2026

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Great location quick and polite service very easy

George N.

Jan 02, 2026

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Jerry M.

Dec 30, 2025

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They were friendly, got everything done quick

Adriana P.

Dec 28, 2025

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Jorge B.

Dec 25, 2025

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Friendly place, good people, they gained a regular customer going forward

James W.

Dec 23, 2025

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Dom

Dec 23, 2025

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Veteran H.

Dec 23, 2025

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Laurie S.

Dec 20, 2025

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Great professional service. Allen and Kevin are very knowledgeable and took the time to show me how to reset my oil change reminder. My windshield was washed and fluids topped off. I’ve finally found a place that treats me like family!

Janette R.

Dec 19, 2025

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I’ve been going there since 2019 and they ALWAYS take good care of Car! They are efficient and thorough and I appreciate that!!!

Erick T.

Dec 17, 2025

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Jacob K.

Dec 11, 2025

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Hannah M.

Dec 11, 2025

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I was attended to immediately and made sure all the required services were offered before driving out.

Jazmin L.

Dec 10, 2025

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Super quick, awesome customer service and reasonable prices. Will definitely keep returning!

MARY D.

Dec 08, 2025

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