Customer Reviews for Jiffy Lube 9010 W THOMAS RD, PHOENIX, AZ, 85037-3234

Quick,polite and courteous

Staff was kind of flat for customer service I felt ..... But it was fast and they tapped off everything and gave me a nice full synthetic oil change. I had a coupon and only reason I went.....probably stick with Walmart for my oil changes. But overall it was 5 stars ....3 if I was adding in the staff friendly approach

They were awesome and it didn't take them long to do the oil change ??

Service was quick and painless allowed me to bring my own filter and oil

Oil change needed, friendly staff. I did let them know I have a breathalyzer in my car so I have to be there to turn on the car on which made it a cool experience for both me and the staff hahahahaa they were amazed by the breathalyzer.

The manager Allen was courteous and upfront with everything that was being done. I was in and out in less than 30 minutes. Great service!

Good Service

Quick and easy!

First time here and it was fast glad I did not have to wait 2-4 hrs just for a reg oil change thank you!!!!

The service is quick, but get there early so assistant manager (AM) treat you nicely. He was a bit rude when I asked for an oil change and tire rotations when I got there 1 hour before closing. He said “we aren’t doing any more tire rotations at this point”; I said well I get my oil change then. The previous time at this location the person that took care of me guided me to get a coupon for the synthetic oil; therefore, I asked the AM are there any coupons available today for the oil change. His response “you can check online.” I hope this was an off day for him because next time I might not be as polite and take all his rudeness as par for the course.

Fast service, I'm so amazed on how fast and I didn't have to get out. I will definitely be returning.

Always so professional

I want to thank Marin , Max and Carlos For a great job and for telling me about the Skip plate I was missing. The last place I did my oil change . Never go to 5 min oil change thay are the worst !!!! And they never put back my skip plate . These guys here in Jiffy lube did a great job and I will 100% recommend. ???????????? Thank you all again ????????????

Great experience fast good customer service

EL personal muy bien,el servicio professional,y rapido los felicito por el gran servicio bien recomendado gracias

Great location quick and polite service very easy

They were friendly, got everything done quick

Friendly place, good people, they gained a regular customer going forward

Great professional service. Allen and Kevin are very knowledgeable and took the time to show me how to reset my oil change reminder. My windshield was washed and fluids topped off. I’ve finally found a place that treats me like family!

I’ve been going there since 2019 and they ALWAYS take good care of Car! They are efficient and thorough and I appreciate that!!!

I was attended to immediately and made sure all the required services were offered before driving out.

Super quick, awesome customer service and reasonable prices. Will definitely keep returning!