Customer Reviews for Jiffy Lube 2026 COLUMBUS PKWY, BENICIA, CA, 94510-5400

Customers at Columbus Pkwy talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

sean G.

Nov 06, 2026

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Very professional

Cydnie M.

Nov 06, 2026

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All three Guy working tonight showed exceptional service! They had great communication in telling me what was wrong with my battery, and even gave me a discount for it as well. I was having a bad day but their service made the end of it very good. Thanks for the new battery guys!

Jerry H.

Oct 30, 2026

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The team is very professional, cordial, and efficient!

VALERIE B.

Oct 29, 2026

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Exceptional service with explanations and kindness from the employee who checked my car in to the shop. Thank you

Aaron P.

Oct 21, 2026

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Every time i come here Kuan goes above and beyond form me and does an amazing job. The rest of the staff is always awesome aswell. Its the people and service that keep me coming back here. Thanks again Kuan and the rest of the team ????

Rachel S.

Oct 15, 2026

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Quick efficient, and very good customer service.

Libby P.

Oct 13, 2026

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Kristen C.

Oct 10, 2026

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Took a while but they were very thorough. Always great service.

Cindy S.

Oct 10, 2026

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Jane B.

Oct 09, 2026

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My son took my car in for an oil change. Before he got home, Jiffy Lube called me to tell me the results of their review of my car.

Lisamarie B.

Oct 07, 2026

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Great service. Very attentive, quick Thorough broke down and explained everything. Amazing service as always

Annie M.

Oct 07, 2026

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Jon B.

Oct 07, 2026

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Chris

Oct 05, 2026

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Harold H.

Oct 01, 2026

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Raymond B.

Sep 30, 2026

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Great, Fast Service! Thank you.

Isis A.

Sep 24, 2026

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They are informative as they work! And fairly fast for a busy oil change company. My 2021 dodge challenger oil change is $100. Little size Honda $130 just for the oil change Great service.

Viola F.

Sep 23, 2026

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I came in for an oil change and had an excellent experience. The team was highly professional and on point with their job, and they just treated me really good. As a woman, it feels so good to be genuinely respected and welcomed. They were incredibly kind and respectful, and I highly recommend them!

Mark P.

Sep 23, 2026

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Joanie C.

Sep 19, 2026

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This location was very busy today but they did everything in their power to accommodate me. Despite not having my air filter in stock they had it delivered while I waited in the comfort of my car. The entire crew works very well together to get things done. I will continue to bring my car there for service. I recommend you do the same.

Sura M.

Sep 12, 2026

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Emily A.

Sep 12, 2026

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Always friendly, and I feel like they treat my vehicle with care. I live in another city and travel to this location because I always appreciate the service I receive here. Five stars.

Mike R.

Sep 10, 2026

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Mark has a great attention to detail and always has great customer service! Very speedy. I was out in a jiffy!

Alfredo M.

Sep 10, 2026

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Arij M.

Sep 06, 2026

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Great customer service ?????? Fast service 15 mins out the door. Check everything fluids, tires, maintenance lights

Deanna C.

Sep 05, 2026

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Professional, efficient, friendly.

Corey W.

Sep 05, 2026

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Nancy S.

Aug 31, 2026

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Great service , been going here for years

Michelle M.

Aug 29, 2026

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VERY friendly and knowledgeable! I appreciate the attention and care to our vehicle that they gave us. Everyone just seems genuinely kind!

Luz A.

Aug 29, 2026

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Great swift timely service ?? ?? ?? ??

Mila M.

Aug 28, 2026

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Pleasant and pleased

Alana G.

Aug 27, 2026

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Always polite. Do a great job and do not pressure you into buying more services. Done in the time promised.

Dexter S.

Aug 25, 2026

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Everything was perfect fast and reasonable

Bem S.

Aug 25, 2026

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The service was excellent, and the customer service was exceptional. I will definitely return.

Armando M.

Aug 25, 2026

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My best car Oil Change I have been too in my area near Vallejo, Ca.

Lena

Aug 12, 2026

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It went super quickly and the workers were all so nice and helpful! :)

Pamela ..

Aug 11, 2026

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Great service, great customer service. Highly recommend.

Uepati F.

Aug 09, 2026

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Cherryl Z.

Aug 08, 2026

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patricia S.

Aug 08, 2026

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I used to go to oil changers. I found a much better service, with professionals, they were detailed, courteous and timely. I will be using jiffy lube from now on.

Gareth W.

Aug 06, 2026

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S W.

Aug 06, 2026

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So thankful for the Jiffy Lube on Columbus Pkwy they’re always quick & professional! I’ve been going to them for years with my dog & trust my car is taken care of. The location is perfect! We enjoy a walk & can get coffee or lunch while they take care of us!

Freddie J.

Aug 05, 2026

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Friendly, respectful, courteous. They greeted me when I arrived and were efficient. Even held the door open for me to go into the waiting room. All said hi or thanked me for coming in. Out of the different jiffy lube and other Lyft inspection places, this place is at the top. I think I will just go here from now on.

James C.

Aug 05, 2026

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Great team – everybody was involved in dealing with my Italian car and making sure that all the lights were reset everything looked good and even some little details that were not part of the oil change were attended to. Will be back 10/10 times.

Judy E.

Jul 29, 2026

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Quick and pleasant service.

Jeff B.

Jul 28, 2026

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Mike B.

Jul 27, 2026

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Prompt service in and out. Everyone is friendly and helpful.

Robert T.

Jul 25, 2026

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Great job!

Sam F.

Sep 04, 2025

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Fast and decent service. Minimal upsell. They have actually alerted me to two or three things in my car that were dead accurate and needed to be addressed. Like they told me my battery was failing, less than a month later, my battery failed completely. This time they told me my power steering fluid was getting burnt and I believe them and should be replacing my power steering fluid. Edited - I returned have done all my services here except for transmission Which required a special tool. Satisfied with my service. Reasonable service at posted price and I don’t I feel like I’m getting burned on my way out the door.

Rey V.

Apr 20, 2020

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I've been coming here for years for the 3 cars we have, mostly for oil change. I usually call ahead to ask how long the wait is, and overall, the service is good. They used to top-off all fluid, but jiffy lube had stopped that. I also learned to asked them to not pull out the air filter since my brother does that for me. Overall, it's great for oil change!