Customer Reviews for Jiffy Lube 2026 COLUMBUS PKWY, BENICIA, CA, 94510-5400
Customers at Columbus Pkwy talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
sean G.
Nov 06, 2026
Very professional
Cydnie M.
Nov 06, 2026
All three Guy working tonight showed exceptional service! They had great communication in telling me what was wrong with my battery, and even gave me a discount for it as well. I was having a bad day but their service made the end of it very good. Thanks for the new battery guys!
Jerry H.
Oct 30, 2026
The team is very professional, cordial, and efficient!
VALERIE B.
Oct 29, 2026
Exceptional service with explanations and kindness from the employee who checked my car in to the shop. Thank you
Aaron P.
Oct 21, 2026
Every time i come here Kuan goes above and beyond form me and does an amazing job. The rest of the staff is always awesome aswell. Its the people and service that keep me coming back here. Thanks again Kuan and the rest of the team ????
Rachel S.
Oct 15, 2026
Quick efficient, and very good customer service.
Libby P.
Oct 13, 2026
Kristen C.
Oct 10, 2026
Took a while but they were very thorough. Always great service.
Cindy S.
Oct 10, 2026
Jane B.
Oct 09, 2026
My son took my car in for an oil change. Before he got home, Jiffy Lube called me to tell me the results of their review of my car.
Lisamarie B.
Oct 07, 2026
Great service. Very attentive, quick Thorough broke down and explained everything. Amazing service as always
Annie M.
Oct 07, 2026
Jon B.
Oct 07, 2026
Chris
Oct 05, 2026
Harold H.
Oct 01, 2026
Raymond B.
Sep 30, 2026
Great, Fast Service! Thank you.
Isis A.
Sep 24, 2026
They are informative as they work! And fairly fast for a busy oil change company. My 2021 dodge challenger oil change is $100. Little size Honda $130 just for the oil change Great service.
Viola F.
Sep 23, 2026
I came in for an oil change and had an excellent experience. The team was highly professional and on point with their job, and they just treated me really good. As a woman, it feels so good to be genuinely respected and welcomed. They were incredibly kind and respectful, and I highly recommend them!
Mark P.
Sep 23, 2026
Joanie C.
Sep 19, 2026
This location was very busy today but they did everything in their power to accommodate me. Despite not having my air filter in stock they had it delivered while I waited in the comfort of my car. The entire crew works very well together to get things done. I will continue to bring my car there for service. I recommend you do the same.
Sura M.
Sep 12, 2026
Emily A.
Sep 12, 2026
Always friendly, and I feel like they treat my vehicle with care. I live in another city and travel to this location because I always appreciate the service I receive here. Five stars.
Mike R.
Sep 10, 2026
Mark has a great attention to detail and always has great customer service! Very speedy. I was out in a jiffy!
Alfredo M.
Sep 10, 2026
Arij M.
Sep 06, 2026
Great customer service ?????? Fast service 15 mins out the door. Check everything fluids, tires, maintenance lights
Deanna C.
Sep 05, 2026
Professional, efficient, friendly.
Corey W.
Sep 05, 2026
Nancy S.
Aug 31, 2026
Great service , been going here for years
Michelle M.
Aug 29, 2026
VERY friendly and knowledgeable! I appreciate the attention and care to our vehicle that they gave us. Everyone just seems genuinely kind!
Luz A.
Aug 29, 2026
Great swift timely service ?? ?? ?? ??
Mila M.
Aug 28, 2026
Pleasant and pleased
Alana G.
Aug 27, 2026
Always polite. Do a great job and do not pressure you into buying more services. Done in the time promised.
Dexter S.
Aug 25, 2026
Everything was perfect fast and reasonable
Bem S.
Aug 25, 2026
The service was excellent, and the customer service was exceptional. I will definitely return.
Armando M.
Aug 25, 2026
My best car Oil Change I have been too in my area near Vallejo, Ca.
Lena
Aug 12, 2026
It went super quickly and the workers were all so nice and helpful! :)
Pamela ..
Aug 11, 2026
Great service, great customer service. Highly recommend.
Uepati F.
Aug 09, 2026
Cherryl Z.
Aug 08, 2026
patricia S.
Aug 08, 2026
I used to go to oil changers. I found a much better service, with professionals, they were detailed, courteous and timely. I will be using jiffy lube from now on.
Gareth W.
Aug 06, 2026
S W.
Aug 06, 2026
So thankful for the Jiffy Lube on Columbus Pkwy they’re always quick & professional! I’ve been going to them for years with my dog & trust my car is taken care of. The location is perfect! We enjoy a walk & can get coffee or lunch while they take care of us!
Freddie J.
Aug 05, 2026
Friendly, respectful, courteous. They greeted me when I arrived and were efficient. Even held the door open for me to go into the waiting room. All said hi or thanked me for coming in. Out of the different jiffy lube and other Lyft inspection places, this place is at the top. I think I will just go here from now on.
James C.
Aug 05, 2026
Great team – everybody was involved in dealing with my Italian car and making sure that all the lights were reset everything looked good and even some little details that were not part of the oil change were attended to. Will be back 10/10 times.
Judy E.
Jul 29, 2026
Quick and pleasant service.
Jeff B.
Jul 28, 2026
Mike B.
Jul 27, 2026
Prompt service in and out. Everyone is friendly and helpful.
Robert T.
Jul 25, 2026
Great job!
Sam F.
Sep 04, 2025
Fast and decent service. Minimal upsell. They have actually alerted me to two or three things in my car that were dead accurate and needed to be addressed. Like they told me my battery was failing, less than a month later, my battery failed completely. This time they told me my power steering fluid was getting burnt and I believe them and should be replacing my power steering fluid. Edited - I returned have done all my services here except for transmission Which required a special tool. Satisfied with my service. Reasonable service at posted price and I don’t I feel like I’m getting burned on my way out the door.
Rey V.
Apr 20, 2020
I've been coming here for years for the 3 cars we have, mostly for oil change. I usually call ahead to ask how long the wait is, and overall, the service is good. They used to top-off all fluid, but jiffy lube had stopped that. I also learned to asked them to not pull out the air filter since my brother does that for me. Overall, it's great for oil change!