Customer Reviews for Jiffy Lube 7824 Pine Ave., CHINO, CA, 91708

I took my vehicle to get serviced and the guy who helped me was extremely helpful and even find some discounts for me to save a few bucks. The job was done well and clean. I will most definitely be returning.

Been going to this location for 6 years and would say that the current management is the best it’s ever been. Great job guys and thanks for helping me prep my move across the country.

Fast efficient service with a smile. Will be back.

Staff was friendly, knowledgeable and helpful I will come again especially to this location

Excelente servicio

Fast and efficient and very professional.

Been coming here the past few years. I like the service and how they will replace lights and air filters. Only complaint is sometimes I find oil smears on my fenders or bumper.

Great service, friendly staff. Always a breeze getting my truck serviced at Jiffy Lube.

Quick and great service!!!

The service was beyond great. They took care of my oil change and even provided me with helpful information.

I wanted to take a moment to share my experience from my recent visit to this location (Chino, CA). While there was a slight wait, I sincerely appreciated the friendly demeanor of the staff. They were not only courteous but also took the time to apologize for the delay.

Quick, professional, and communication is super.

Victor was very polite and knowledgeable. He was very courteous and explained everything thoroughly.

Very quick . Everyone is friendly. Highly recommend coming here and budget friendly.

Always fast and friendly service.

Good the staff ar Good

Excellent service and very fast

I took my 2017 Ford S.U.V. in for a charging system problem. The auto tech. Diagnosed a faulty alternator. The alternator was removed and replaced in a professional and timely manner! Thanks, Victor and the auto tech.! Well Done.! ??

They were very fast and friendly. They also cleaned my filters as I have K And N filters.i would recommend using them.

Todo muy bien me trataron con amabilidad y el trabajo muy bien y todo a tiempo muchas gracias gracias excelentes trabajadores

Very professional, did a great job on all items I needed done.

The service at the Jiffy Lube on Pine was excellent from start to finish. This was probably my best experience ever. I appreciate an honest company, especially when it comes to my vehicle's needs and repairs.

Great place clean and friendly staff. Get you vehicle service today.

They did the damn job. Nice group

A minor issue arose while having my car serviced at the Chino location. I was able to speak with the Manager, Jason, regarding my concern. After explaining the issue to the District Manager, James, they were able to resolve the issue quickly. They both made me feel like a valued customer. I really appreciated the way both Jason & James made me feel that they really cared. This situation showed me that I can trust Jiffy Lube to give great customer service. My family and I will continue to use them for our car needs. Chris - A satisfied customer

Great customer service, oil change in 20 mins, they checked tires and battery for free and they have 2 free times add oil before 5000 miles, Victor the supervisor that helped me out was so professional and chill. Definitely will go again

Staff was very nice and effecient

Great experience!!

Impeccable service. The only comment I would have had would be about the time expectation. The initial time was quoted was 20-30 minutes but ended up being more than an hour. Gotta hand it to the guys there though as they were literally running to get their job done.

Great Customer service!

Great place for a quick and reliable oil change. The staff has always been friendly and professional. Jason and Monse will see to it that you’re well taken care of. Enjoy the cozy lobby and free wi-fi while you wait.

It was exactly as it was supposed to be … they were quick and professional. The waiting room was clean and the coffee was good.

Excellent, friendly service comes through clearly, and the young supervisor’s helpful attitude genuinely stands out. Their team approaches the work with care, performing thorough checks and making sure customers feel supported throughout the process. There is, however, a meaningful opportunity for growth in how they present additional recommendations. They don’t hesitate to upsell—which shows initiative—but the delivery can feel a bit too direct. With more training in consultative communication, they could turn those moments into conversations that feel educational rather than transactional. After several decades in consulting sales, I’ve learned that the difference between “selling” and “guiding” is often just a shift in how value is framed. I could even help them better understand that consultative approach. When upselling is rooted in insight, context, and genuine customer benefit, people don’t feel pressured, they feel informed. That shift builds trust, elevates the customer experience, and empowers the team to influence outcomes with confidence and professionalism. It’s a small refinement that could significantly enhance both their impact and the value customers perceive. Then watch how everyone wins!

The assistant manager is amazing. Well versed and so customer friendly. She is doing an amazing job

Friendly, fast and helpful as always!