Customer Reviews for Jiffy Lube 3311 KATELLA AVE, LOS ALAMITOS, CA, 90720-2337
Customers at Katella Ave talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Anne C.
Mar 28, 2026
Service was fine, but as I was paying, and the transaction was almost complete, I remembered my coupon and my salesperson would not let me use it
Ricardo R.
Mar 24, 2026
Outstanding staff and service.
Mitchell A.
Mar 23, 2026
You really are out of there in a jiffy.
Giovanna G.
Mar 23, 2026
The team at this Jiffy Lube location is awesome. They did a fantastic job getting my vehicles taken care of and as an added bonus their customer service is phenomenal. I am from out of state and they made it seem like they have known me for years.
Ernie C.
Mar 21, 2026
Laine W.
Mar 21, 2026
Did a good job and I was in and out of there in less than 30 mins. Thank you!
Kaled H.
Mar 19, 2026
Jav-Air A.
Mar 16, 2026
Excellent work , oil change and rotating tires
Tony S.
Mar 13, 2026
Samuel K.
Mar 13, 2026
Extremely professional, Reliable , and qualified. Work was does quickly and I was back on the road fast than expected. Highly recommend Jiffy Lube..
francisco M.
Mar 12, 2026
Rats P.
Mar 11, 2026
Met several employees every one respectful and took their time to explain.
Lala
Mar 11, 2026
Super helpful thank you ????
Rodrigo A.
Mar 09, 2026
One of the nicest and overall best service I’ve ever received. The workers were extremely fast and knowledgeable. I’ll definitely be coming here from now on.
Twix G.
Mar 07, 2026
Good customer service and efficient
Karen D.
Mar 06, 2026
The guys working were very kind.
Ishanae W.
Mar 05, 2026
Went for oil change
Liz E.
Mar 04, 2026
Service was very quick and staff was very polite.
Crystal S.
Mar 03, 2026
Best oil change place I’ve been to hands down
Bo R.
Mar 02, 2026
Great service oil change was fast not messy courteous technicians great job
Patrick N.
Feb 19, 2026
Good experience. However, the oil filter leaked and stained my driveway.
Laura T.
Feb 16, 2026
Paul M.
Feb 13, 2026
Great attention to detail. They gave me straight forward advice on what my vehicle needed, and got me on my way in a Jiffy!
Oompaa L.
Feb 12, 2026
Hands down best JiffyLube shop around a 100 mile radius I have ever went to. These guys are great! Labor cost is very reasonable and I get to bring my own oil and oil filter
Terrion B.
Feb 10, 2026
Great service 10/10 would recommend
Joshua D.
Feb 09, 2026
Kathleen D.
Feb 06, 2026
The nicest employees. I sat in their comfortable waiting area, was given constant updates and was in and out in no time. The price was reasonable but the customer service was superior!
J R.
Feb 05, 2026
Saray R.
Feb 02, 2026
First time going to this location and staff was very courteous and professional. As long as I've been taking my car to different Jiffy Lube locations this was the 1st time my windows were cleaned and car was vacuumed. It was refreshing to see such young men providing excellent customer service. Whoever is running this shop needs to give other shops pointers on providing excellent customer service. Thank you and I'll be back to seal beach shop.
Jean F.
Jan 31, 2026
c K.
Jan 28, 2026
Loved the great service, quick and professional. All the service personnel were wonderful.. I just pulled up on a Monday afternoon and was in and out in less than 30min!!
Christopher O.
Jan 24, 2026
Mariah C.
Jan 23, 2026
This location is by far the best! They’re quick and efficient. They have such good customer service and it’s always a pleasure visiting them for my oil changes.
CJ C.
Jan 21, 2026
Very friendly and excellent team.. Every thing was inspected with an oil change.
T C.
Jan 21, 2026
Great place to get your car repaired.
Chelsea L.
Jan 20, 2026
Absolutely fantastic, swift and comprehensive service.
Jocelyn J.
Jan 09, 2026
This Jiffy Lube is a hidden gem… the staff are beyond accommodating, never pushy, and go above and beyond to create a great service experience. I’ve had my oil changed here multiple times and it is always a fantastic experience.
Carol F.
Jan 09, 2026
The guys are very nice AND it makes a difference! The transmission service was the reason I went in. I have an old car and we have been keeping it together by handling the services recommended with the small size of my wallet.
Stephen B.
Jan 05, 2026
Fast and efficient service
lara C.
Jan 03, 2026
Great customer service and quick car service.
Pat B.
Jan 01, 2026
Friendly staff who work quickly & efficiently!
Jack F.
Jan 01, 2026
Fasr, friendly service.
Anne T.
Dec 31, 2025
Lynn A.
Dec 31, 2025
John H.
Dec 29, 2025
Came in for service and was very well taken care of. That is why I always come to this location.
Easton T.
Dec 29, 2025
Great help, speedy service.
seydy B.
Dec 23, 2025
Excellent work, the guys were very quick and helpful I will be coming back again.
Vince C.
Dec 21, 2025
They were fast and friendly and would go there again. Thanks.
Ron T.
Dec 20, 2025
Great service all the personnel are very polite and attentive appreciated the Uber ride back home so I could continue doing my work. Merry Christmas and happy holidays to all the staff and families there! RT Long Beach Just a comment since this was a company car and went through a national account. I would recommend checking with the driver on items that may have been replaced that they didn’t know of example windshield wipers, even though they are on the replacement list. They were both brand new as I replaced them on a road trip recently Just FYI
Valerie P.
Dec 18, 2025