Customer Reviews for Jiffy Lube 3061 OVERLAND AVE, LOS ANGELES, CA, 90034-3417

Customers at Overland Ave talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Jeff B.

Mar 10, 2026

12345

Everyone was so helpful, and this team was so efficient Gave nothing but quality work

mhsen S.

Feb 23, 2026

12345

Last second and they took good care of me! Thank you guys!!

A B.

Feb 12, 2026

12345

Steven and Kevin are wonderful! I came to this jiffy lube after getting my oil changed among many other services at the Jiffy Lube on Adams Blvd. After my visit at the Jiffy Lube on Adams Blvd , my car had more alerts shown on my car dashboard than when I brought it one of them being too much oil! Steven took care of all mistakes the other location made for me super quick. As a woman, I always feel intimidated going to car shops however, Steven and Kevin made me feel very comfortable, answered all of my questions, and most importantly gave me my car back with all of the alerts on my dashboard gone, free of charge! Steven, I will see you next time I need an oil change! Thank you!

aaron B.

Jan 28, 2026

12345

30 minutes for an oil change not 15 minutes, also it costs $150, but free coffee ?, and still pretty quick compared to other places where you might have to leave it over night.

William M.

Dec 27, 2025

12345

Betty J.

Dec 12, 2025

12345

P V.

Dec 09, 2025

12345

Hector was great , accommodating, understanding, patient & and definitely has great customer service relations!!!! Thank you for your service. I will definitely be back!

A R.

Dec 03, 2025

12345

Stephanie

Nov 06, 2025

12345

I've been getting my oil changed here for years, had an issue with vavoline on national when I went for a late oil change (jiffy was closed) and they completely stripped my oil plug. I called Jiffy Lube the next morning after vavoline blamed them for the incident and talked to John Lopez, the GM. He told me to come in and helped me fix the problem, he and his entire team are amazing! Thank you all so very much!

Andrew G.

Oct 25, 2025

12345

Today, I went to Jiffy Lube to get my oil changed. The service done by Hector was over-the-top excellent. He was professional and courteous. I could not be happier. Thank you.

Sherrie J.

Oct 24, 2025

12345

Well, I haven't desired to visit a Jiffy Lube in many years. I forget what exactly turned me off but I think it was higher prices compounded with less than kind and personable interactions. Maybe there's been a change, maybe this particular location has their own magic. The vibe, the common courtesy and good nature of all the staff I encountered had me smiling the whole time. And even now as I write this. I appreciate you guys for the rapport.

Madeleine W.

Aug 02, 2025

12345

Our skid plate was dragging, so we dropped into Jiffy Lube and they had us out of there within 5 minutes. So nice and so helpful! Thank you, Jose and team!

Kal F.

Aug 02, 2025

12345

They were not only fast, but accommodating to me and the partner and our incredibly excited dog.

c J.

Jul 25, 2025

12345

Great customer service the moment I called in!! I will definitely be back I can tell they care about helping

Alain Q.

Jul 17, 2025

12345

Great service. Thank you

Ye Z.

Jun 18, 2025

12345

Excellent service

Elizabeth F.

Jun 17, 2025

12345

Had a wonderful experience at this location today!! Went to get my brake light replaced - John & Danny were very knowledgeable, helpful, and polite. They were very efficient, I was in and out within 10 minutes. I will definitely be back!

Clark B.

Jun 16, 2025

12345

Daniel C.

Jun 13, 2025

12345

Fast and easy.

Veryan B.

May 28, 2025

12345

.. . Me in my

Robert L.

May 11, 2025

12345

Marwing C.

Apr 30, 2025

12345

Great customer service. I have been coming here for a couple years already and always been attentive. Definitely recommend.

Carina C.

Apr 22, 2025

12345

This is my go-to local auto repair. Over the past two years, I've only ever had positive experiences with the mechanics here. Each worker is friendly, knowledgeable, and more often than not, is willing to go above-and-beyond to help. Just yesterday, when my car battery mysteriously shut down, Hector and John actually accompanied me back to where my car was parked (and dead) and they were able to get the battery running within seconds, free of charge. Their customer service really goes a long way. I'm grateful!

Seymour B.

Apr 20, 2025

12345

Friendly associates and timely work. The wait isn’t so long here.

Yasuko T.

Apr 18, 2025

12345

Isabelle W.

Apr 11, 2025

12345

***Read this*** --- Pablo is fantastic. He rescued me from the side of the road out of the kindness of his heart and fixed my car. Truly an honest, compassionate, and trustful person in LA. If you need a mechanic, or any of your friends in LA do, I recommend him to everyone I know now.

Brian C.

Apr 11, 2025

12345

Pablo Stevie and Chris were all super helpful and courteous. Stevie even the whole undercarriage of my truck when they were done. Great staff. I'm definitely going back

Samantha P.

Apr 04, 2025

12345

Pablo was the best!! Eagerly and kindly took care of my car and knew exactly what to do. I will definitely be returning to this location when I need a service done on my car.

Gabriella D.

Apr 04, 2025

12345

Pablo was very helpful and kind. His service was very quick and I would recommend him to anyone

Trino B.

Mar 26, 2025

12345

Go here.

Janet C.

Mar 23, 2025

12345

Anthony P.

Mar 20, 2025

12345

I first went to Jiffylube on Ventura Blvd., which looked at my car and told me what needed to be fixed. Then, I checked with Jiffy on Overland to see if they had the part, which they did, and I was able to go there. They fixed my coolant hose and thermostat. Thanks, guys.

Reed S.

Mar 12, 2025

12345

I brought my 1996 Chevy Tahoe with drum brakes in the rear by and they were able to replace them for a very fair price. Not everyone works on drum brakes and they did a really great job! In a super quick turnaround time, too! I really appreciate the knowledge and ability of the techs at this Jiffy Lube and I will certainly be back for more work when things come up. Very impressive considering the age of my truck and they instilled a lot of confidence for me with this location specifically.

Bernabe M.

Mar 09, 2025

12345

Angela B.

Feb 16, 2025

12345

Highly recommended! Best people, best customer courtesy, best place to take your car in for the best service and care, without a doubt! I will come back here again for another visit. :) Angie B.

Negeen Z.

Dec 20, 2024

12345

Great quick service. Pablo was very professional and does a clean job.

Abigail B.

Dec 17, 2024

12345

Pablo and Peter went above and beyond to help me with a car issue I was having (that I was totally incompetent to diagnose or fix myself). I'm a student here in Los Angeles and my dad is across the country - it really means the world to me that they were willing to help me until my issue was totally resolved. They are both fantastic!

Amit I.

Dec 14, 2024

12345

Pablo was extremely professional and very nice!

shanshan L.

Dec 10, 2024

12345

Pablo was great! My tire light went on and he helped me with speed and took care of everything!

Wedge M.

Dec 10, 2024

12345

Super nice and professional

Audrey G.

Oct 09, 2024

12345

I had a great experience here today ! Chris was super helpful and efficient in helping me with my car. Everything went quickly and worked out perfectly. Thank you!??

Christian G.

Aug 23, 2024

12345

Went in earlier this week for an oil change and Jose helped me out, he was calm and respectful, he made it a very smooth experience. I will be back for future service. Thanks again!

Sunil N.

Jul 28, 2024

12345

Aarone K.

Jul 13, 2024

12345

Deb N.

Mar 12, 2024

12345

Five stars for Jiffy Lube employee Chris. Such a positive experience! Chris has superior customer service skills, efficiency, and a friendly demeanor. Chris also has a professional, knowledgeable and considerate approach regarding additional services to be completed. Overall, a commendable experience. Thank you Chris for a wonderful oil change.

THE F.

Mar 12, 2024

12345

Ash B.

Mar 09, 2024

12345

They filled my tire pressure when I really needed it (there was a nail). So I could take it to tire center. Really appreciate the help. Friendly staff

Jennifer J.

Feb 01, 2024

12345

I totally appreciate the technician bringing to my attention that I would be needing tires soon and showing me what to look for when checking my tires. That’s so very nice of him to take the time to do that!

michelle D.

Jan 22, 2024

12345

The staff at this jiffy live are always willing to go above and beyond. They are a neighborhood staple and they provide amazing customer service. I highly recommend this location. Highly skilled and knowledgeable.

James L.

Jan 16, 2024

12345

The two man crew that was there Sunday was on point. ??