Customer Reviews for Jiffy Lube 11001 SANTA MONICA BLVD, LOS ANGELES, CA, 90025-3503
Customers at Santa Monica Blvd talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Aida L.
Mar 23, 2026
Excellent experience !! I went for oil change
colette T.
Mar 22, 2026
Came in for an oil change. The service was top notch and friendly service! Highly recommend, my favorite Jiffy Lube hands down.
Jordon T.
Mar 14, 2026
Hey, these guys are the best number one in the city if you ever need good Customer Service and great maintenance for your car come here
rb R.
Mar 12, 2026
Superb service !!! Would highly recommend came in overheating and Brian was extremely helpful and had me up and running in no time !!!! Best service ever !!!!!
Adnan O.
Mar 11, 2026
Good and fast service
Guillaume S.
Mar 03, 2026
Jared was the best!!! Thank you so much
E Z.
Feb 28, 2026
Good and fast service! I believe that the guy helped me was a manager. He was very respectful and knowledgeable. Definitely recommend it, better than firestone or pep boys which they make you wait for hours
Ahmad Y.
Feb 22, 2026
I had low coolant with my renge Rover. Brian attend to it immediately and made sure we are good for the road. It's highly recommended
carol C.
Feb 20, 2026
Went in with car problems and Brian helped me!
AJ M.
Feb 18, 2026
Last week I came at the last minute as they were closing but the fellas was nice enough to help me out with service to my vehicle. They were professional and very informative when it came to my issue with my car. They doublechecked everything and even cleaned out the back seat of my car out of love(it wasn’t much but still). If you want service with no hassle I would come here. Even if in a rush and even last minute you might get lucky like me too. Perfect service crew. Shout out to Brian fashoo!
Nic H.
Feb 16, 2026
My go to place to get my car serviced is Jiffy Lube. Brian always makes sure we’re taken care of. I haven’t had one issue with my car since I’ve started coming here. You can trust them and their prices are more than fair. 5 star to them
Brandon K.
Feb 09, 2026
Junior and Ezequiel was very nice and helpful to approach the problems with my car. I strongly recommend this place for Porsche owners.
Kaden F.
Jan 22, 2026
Outstanding Service!! The entire team was friendly, knowledagble and easy to work with. This is the Jiffy Lube I will always use.
Allison G.
Jan 21, 2026
The technicians here are always so wonderful! I forgot his name but the younger gentleman with light eyes and longer hair in a bandana really helped me out. But seriously every time I visit this location they are all so kind. Thanks JL!
Fariba A.
Jan 12, 2026
We had a great experience working with Mr. Junior today. He helped us with our car and was extremely professional, patient, and knowledgeable. His customer service was outstanding, and he made sure everything was explained clearly. He’s truly great at his job. Highly recommended!
Dennis T.
Dec 21, 2025
I came in for a oil change the guys was very respectful and nice when you come in you will be pleased.Shout out to Brian in the crew.
Jonas M.
Dec 17, 2025
Jared did a great job with my oil!
Xiao X.
Dec 15, 2025
The staff were very friendly and professional. They helped me inspect a car and didn’t charge me anything. I really appreciated their honesty and willingness to help. Highly recommended!
Jay J.
Dec 11, 2025
Pull in. It was a quick process. Very respectful and helpful towards me. Shout out Rodrigo for his fast service and knowledge. I recommend this Santa Monica blvd spot to everyone who wants good fast helpful service with oil changes.
catherine D.
Nov 27, 2025
Wonderful experience. Rodrigo was very helpful and kind. Took care of my spark plug problem and even added air to my tires at no charge.
Krish P.
Nov 24, 2025
Jiffylube got me right. Had a problem with my coolant and they blessed me up by fixing it and solving my problem. They explained it clearly and as a non car guy they made sure to get me right. Shoutout Junior and Brian.
Michelle Y.
Nov 15, 2025
This is for the one on Santa Monica Blvd with Rodrigo - absolute best, fastest, honest, professional, friendly Jiffy Lube ever been to, or heard of!!!! If you need something quick at an affordable price, done with excellence, please come here!
Claudia V.
Nov 10, 2025
We’ve been coming to this location for the past 3 years, always amazing! Even after moving out of Los Angeles, we came back for a weekend visit and made sure to stop here to get our car serviced. Junior took care of our car this time, and everything was perfect. The car came back neat and tidy, pricing was transparent, and he kept me updated throughout the process on when the car would be ready. Great service as always!
Nicky S.
Nov 09, 2025
Incredible service at Jiffy Lube on Santa Monica Blvd with Junior. Junior has been amazing to work with, always honest about what your car actually needs and not pushy at all. It has been a pleasure getting his help. Would highly recommend getting serviced here!
Payam L.
Nov 09, 2025
Every Time I've Been To This Location On SM Blvd, Staff, Everyone Had Been very Pleasant And Helpful ! Wish There Were More Places Like Here, Who Would Be So Eager To Help ! ??????
Desmond R.
Nov 08, 2025
Great customer service. The team let my son watch while they did the oil change and they taught him about how engines work. All the mechanics are very friendly. The most fun we’ve had at an automotive service center in a while.
Altaf A.
Nov 02, 2025
I got changed my oil the management was very kind and fantastic work very fast work
Chris L.
Oct 27, 2025
The waiting room is to smell with clean detergent.
Eboni
Oct 26, 2025
I stopped by Jiffy Lube on Santa Monica and veteran and received amazing service. Bryan was a sweetheart. He was warm and provided excellent customer service. I was so stressed out about my flat tire but he diagnosed the problem in like 5 seconds. He found a nail and patched the tire for me. I left so relieved. Please keep him around. I usually go to Valvoline but this will be my spot from now on.
kr K.
Sep 29, 2025
Joseph was very nice helping out my tire pressure issues he knows my car better than I am
Shrey V.
Sep 03, 2025
Efron was great and really helped me out thank you!
Jamie M.
Sep 03, 2025
Rodrigo was incredibly helpful and knowledgeable when I took my car in for sudden overheating. He was quick to suggest that I have the mechanic inspect it just to see if it had a problem that they could service there. Unfortunately that wasn’t the case but he and another gentleman were still able to throw out some ideas on what the issue could be, something I truly appreciate. He even recommended a nearby auto repair shop to help! Everyone was incredibly helpful and if I’m ever in the neighborhood again and need an oil change, I’ll definitely pop in. You guys are the best! Thank you! ??
David M.
Aug 31, 2025
Great service
Serafino
Jul 29, 2025
I came for an oil change while it was super busy and Junior along with the other guys were able to help me super fast would for sure recommend coming for what you need!
Hadi D.
Jul 26, 2025
Katie B.
Jul 26, 2025
Junior is amazing! I came in having no idea what I needed and he was so friendly and such a big help explaining everything to me. He was super quick and efficient. I felt in very good hands will be coming back again! Thank you Junior!!!
K
Jul 12, 2025
Joseph E.
Jun 07, 2025
Junior and Jonathan are the best!!! If you ever come, make sure to ask for him!! He literally took time to run me through all the problems and fixed everything without wasting any time!! Other places tried to take advantage but they both took care of me!!!
Ruben B.
Jun 06, 2025
Junior helped me out took care of me good customer service best in the game !
michael C.
Jun 06, 2025
I came in today and was blown away by the vibe of the workers. It makes a difference when you can trust and believe your automotive specialists. Thank you Junior and Rodrigo!
Tatiana T.
May 01, 2025
Great service! They are also very fast. Appreciate the level of detail and attention they give to my car and provide great service! Would recommend!
Lori P.
Apr 19, 2025
Junior and the team here are fast and meticulous. Let me know what needed to be replaced and when it needs to be done. Great service with a smile. Give that man Junior a raise!
Ftr M.
Apr 16, 2025
Diana. M.
Apr 07, 2025
Such amazing service. They went out of their way to help me with an unexpected issue with my car.
Mike M.
Mar 17, 2025
Junior was very helpful and honest. Lead me in the right direction. I felt comfortable asking questions. He educated me and was very insightful. Will come back again ! Thank you !
Fe S.
Mar 16, 2025
Great experience. The recommendations help me be in a safer car. Thank you.
Elliott K.
Mar 05, 2025
Love this place- Junior was so helpful with my oil! He helped me while it was raining out 10/10!
Nick S.
Mar 05, 2025
Sophia K.
Mar 04, 2025
Yesterday I noticed there was a “check coolant levels” notification on my dashboard. I went here and one of the technicians checked it out for me. He added a tiny bit of coolant and the notification went away. I did not have to wait long. He was helpful, nice, and informative.
Ashley
Jul 15, 2017