Customer Reviews for Jiffy Lube 4777 W PICO BLVD, LOS ANGELES, CA, 90019-4240

Overall , the vehicle is running better after the oil change. I will be returning, my only issue is that the price drastically changed and I believe expectations should have been set with me beforehand other than call me asking me if I want additional services! I have never paid over $300 for a minimal service like an oil change , top off and air filters before in my life.

Very great customer service & they really hooked me up with a discount too. Thank You ??????

The crew here at Jiffy Lube is courteous, fast and knowledgeable. Everything got done in a “jiffy”! ??

The gentleman I think he was a Manager was extremely pleasant and helpful. Although there was a female heavy set person who was not nice, she answered questions very short and sarcastically. Not only to myself but 2 other ladies. But overall I was satisfied.

I came in because I desperately needed new oil in my car, I had a tennis match within 20 minutes, and I was nervous that I wasn’t gonna make it, they were so quick that I was right on time, it’s truly amazing how efficient they work… Highly recommend this location.

Very good

Impeccable customer service! Great, speedy and friendly!!

They always do a good job

Extremely thorough and helpful!

Good

I went here with a tight deadline. I wanted an oil change and tune up in less than 2 hours. I asked the 1st mechanic and he said it would take at least 2 hours. I did have a car or 2 in front of me. The 1st mechanic asked a more experienced mechanic who said it wouldn’t take that long. But the 1st guy was right. I will say they did a good job. There were doughnuts in the waiting room and a tv. I was quoted before they worked on my car and the price was the same after. This place did what they were supposed to do so I have no complaints. One of the mechanics told me I didn’t need to change my engine filter yet and told me to double check if my transmission fluid was changed before so I wouldn’t pay unnecessarily for it. I appreciate that. Maybe I wish they were faster, but I don’t want to ding them for me running behind on my schedule. I appreciate they are nearby, I got to walk-in with no appointment, they were friendly enough, and I didn’t feel like they were trying to overcharge me.

Mario was very helpful and polite. I highly recommend him.

Good, fast service. Go in the morning if possible as this spot gets busy!

I’ve been to this location a couple times for an oil change, everyone who works there is really nice and they have a clean and comfy waiting area, it can be busy but they work quickly!

Very professional

Great customer service and insightful info on my vehicles condition.

Great team here and a special shout out to Josh who was incredibly nice and helpful!

Fast and inexpensive. Good communication.

Service was fast.. waited a while but got everything done at the same time. Transmission fluid & break fluid was sorted out! Outstanding service! They also balanced my tires & added air. They’ve exceeded my expectation.

Gracias por su servicio muy amables atentos y megusta ir hay

From the greet, to the service review from the service writer, to the cashier and recommendations. Top notch service ??

Great customer service fast oil change

Excelente

I went for oil change Staff showed me some things I needed for my car Left happy

The professionalism and superior customer service at this location is truly remarkable, and very refreshing. I don't know a thing about cars but everything was broken down and explained in a way to where I didn't feel belittled. I felt like I was part of the team.

Excellent!!!

The staff members provided great customer service. Also, the staff that were working on my vehicle conducted a full inspection and provided recommendations and prices on the things my vehicle needs maintenance on. The customer service and overall experience was great. Thank you.

Beverly always has excellent customer service !

Jiffy Lube employees were so prompt and informative with questions being asked will recommend to others ????