Customer Reviews for Jiffy Lube 640 WHIPPLE AVE, REDWOOD CITY, CA, 94063-1147

Respectful, knowledgeable and efficient.

Reasonably priced and the workers there are very professional

I was very impressed with the kind and efficient service I received. I will definitely be returning when necessary.

I came to the Jiffy Lube on Whipple Ave for a synthetic oil change and tire rotation, and let me tell you—this was not your standard “fast food” car service experience. Usually at these drive-thru style shops, you get the quick, transactional vibe: “here’s the service, here’s the bill, have a nice life.” Not here. Before I even showed up, I called in at their 9am opening and spoke with Jay, one of the technicians. His warm, kind tone over the phone actually caught me off guard—in a good way. By the time I pulled into the shop, I was already expecting a better-than-average experience. Once inside, I was greeted by Jonathan, a technician who should honestly be teaching Customer Service 101. He managed my expectations with professionalism and transparency—rare traits in any service industry these days. He even pointed me toward stackable coupons on JiffyLube.com, which meant instant savings before I even left the bay. (That’s like a Jedi mind trick, but for my wallet.) Now, here’s where things could have gone downhill: Jonathan let me know my back tire was basically on its last leg (or last wire, literally). Not exactly the news I came in for. But instead of the typical “welp, good luck with that,” Jonathan went above and beyond—offering local tire shop recommendations and brainstorming solutions for a problem that wasn’t even his responsibility. That kind of extra effort sticks with you. Bottom line: I came in expecting a routine oil change and left with my faith in customer service slightly restored. Management, if you’re reading this—Jonathan deserves a raise, a medal, or at the very least a plaque in the lobby. He took what could’ve been a frustrating visit and turned it into a memorable one.

Terrific job!! Well done.

Fast service, I was out of there in 20 minutes. Fair price for synthetic, and they always have coupons online to use! Plus the staff is friendly and knowledgeable.

Cute humans, hehehe

Always a great service here

The young man working at this Jiffy Lube were so good and professional. They clearly knew what they were doing and made the whole experience pleasant. I will definitely go there again for future needs. Alexis and Jay were rock stars!

Great fast service.

Super great service by what is clearly a fantastic team. Highly recommend!

In and out quickly!

Today jiffy lube is your best service when it comes checking under the hood

The oil change was done efficiently and very well. The cost is great.

Free diagnostic service, and good prices.

Thank you for a job well done. We will be back. ?? 2007 Honda CRV January 15 2025

Great

Great experience! The staff was on point and didn't waste any time getting my vehicle serviced. ??

Quick, efficient, and professional. Will come back to this location.

Good experience

I’ve been taking both our cars here for years.

My to go oil change always love love the way they are working fast & friendly!! Love it..

This location it’s five star oil change. They do everything for your satisfaction.

Very very nice staff

Very very nice staff

Randy The manager at this location was very helpful in resolving an issue i had with my car. I would highly recommend this company Very good customer service !!!!!!!!!!