Customer Reviews for Jiffy Lube 1574 PALM AVE, SAN DIEGO, CA, 92154-1016
Customers at Palm Ave talk about:
Customer service
Service speed
Trust
Affordability
Value
Nathan M.
Aug 15, 2026
Fast service! Kemp was great!
Philip Y.
Aug 15, 2026
Kemp got me inside the Bay quickly, provided friendly service and honesty.
Michelle P.
Aug 14, 2026
Friendly staff and knowledgeable
David H.
Aug 14, 2026
FRIENDLY, HELPFUL AND FAST!
Kristina H.
Aug 14, 2026
Great service
Bryan C.
Aug 13, 2026
Kemp was very friendly and helpful.
Jesse R.
Aug 13, 2026
Kemp and the others were really professional and quick
George M.
Aug 12, 2026
Shout out to Kemp. Thank you for the service.
Cyn
Aug 12, 2026
Gracias a Luis & Iván por la rapidez en mi servicio de cambio de aceite
vinny C.
Aug 11, 2026
Kemp helped me out a ton and it was super fast
Michael C.
Aug 11, 2026
Great service from Kemp.
Liset H.
Aug 08, 2026
Best service and great customer service
Megan B.
Aug 07, 2026
Been coming to this location for years and will never go anywhere else. They are all so nice, helpful and service is fast ALWAYS!!
Claudia M.
Aug 07, 2026
Excellent
xiolia
Aug 07, 2026
KEMPP!!!! you da biggest boss. Kent was incredibly friendly, patient, and definitely knew his stuff. Will definitely be coming back; highly recommend. Service was fast, efficient, and cheap!!
Tamatha B.
Aug 07, 2026
Amanda B.
Aug 06, 2026
Kemp and Lucianna were AMAZING! Such a good experience
oceana C.
Aug 06, 2026
Great, fast service. Kemp was such a help very friendly staff!
axel O.
Aug 06, 2026
Kemp and luisiano were really helpful!
Jackie Z.
Aug 05, 2026
It was my first time at jiffy lube and I will 10/10 recommend! The service was good and fast! Kemp was really friendly and explained offers that jiffy lube had :) i will be going there from here on out!
Robert M.
Aug 05, 2026
Been coming to Jiffy Lube for years. This was one of the better customer service interactions I’ve had. Kemp and Luciano were fantastic. Knowledgable, hospitable and got me in and out before I could reply to any work emails. Thank you Kemp and Luciano. They deserve a raise!
Akira A.
Aug 05, 2026
Thank you so much Kemp!!
Maria M.
Aug 05, 2026
Kemp and staff are amazing. They were friendly welcoming, acknowledge
Manny
Aug 05, 2026
Great service! Very welcoming. The bathrooms for an autoshop wow!! Very clean. Quick and honest service
Rigo M.
Aug 04, 2026
Cindy F.
Aug 04, 2026
Fast, friendly, easy - Kemp was super friendly and professional
Irma H.
Aug 04, 2026
Ashley R.
Aug 01, 2026
Everyone here was so kind and attentive! They made sure I was aware of what was going on and gave me tips to what to look out for! Never felt like they are taking advantage of and always looking out for their customers ??
Suzanne M.
Aug 01, 2026
Always fast service. Luis was extremely helpful and friendly. ??
Martin D.
Aug 01, 2026
Great service by kemp and his team !!!!
Amanda H.
Aug 01, 2026
Excellent service.
Hugo F.
Aug 01, 2026
Ari S.
Aug 01, 2026
Came in last minute for an oil change. Was greeted and helped immediately by Luis. He explained everything and gave me a great price. This is my go-to place for quick oil changes. Definitely recommend!
Sid C.
Jul 31, 2026
All Employees at this Jiffy Lube location were very professional, respectful, and efficient. I was in n out in 17 minutes! Would definitely come back for more auto service!
Johana A.
Jul 31, 2026
Luis was very helpful, understood my budget and assisted with helping so I could get the pil changed needed.
Ray R.
Jul 30, 2026
Kemp and his team are quick and proficient
Alexis G.
Jul 30, 2026
Nick R.
Jul 30, 2026
Armando and kemp made my oil change a quick and easy process
Debbie D.
Jul 30, 2026
jedi H.
Jul 30, 2026
very kind :D
Daniel C.
Jul 30, 2026
Siddown
Jul 30, 2026
Rebecca C.
Jul 30, 2026
Great service! The kindest workers helped me out as a girl who doesn’t know anything about cars lol Highly recommend!
Raúl F.
Jul 29, 2026
The best customer service in the county. I had come from the Toyota dealership feeling frustrated; they told me the oil pan plug was stuck and—while they could try to remove it—if it couldn't be put back in, they would have to replace the entire oil pan. They quoted me $1,000 for the replacement should it prove necessary. I told them I wouldn't take that risk because the cost was exorbitant, yet they still charged me $40 for a tire rotation and a preventive check—services that are usually included with an oil change—but that’s just how it went. When I arrived at Jiffy Lube, Luciano and Luis treated me wonderfully. In the blink of an eye, they performed the oil change using a suction machine—no hassle, no extra charge, and no pressure to buy expensive parts or services—all with a great attitude. Highly recommended—1,000% El mejor servicio al cliente en el condado. Venía frustrado de la agencia Toyota , por qué me dijeron que el tapón de mi bandeja de aceite estaba atascado, que lo podían retirar pero si después no se podía poner tendrían que reemplazar todo la bandeja del aceite, me cotizaron el reemplazo si se tenía que hacer , por 1,000 Dlls, les dije que no tomaría ese riesgo por qué el costo era exagerado, aún así me cobraron 40dlls por rotar mis llantas y una revisión preventiva , cosas que están incluidas en el cambio de aceite , pero pues así paso. Al llegar a jiffy lube Luciano y Luis Me atendieron de maravilla, y en un abrir y cerrar de ojos hicieron el cambio de aceite usando una máquina que succiona el aceite, sin batallar , sin cargo extra y sin querer venderme partes o servicios costosos, y además con una muy buena actitud. 1000% recomendable.
MR. T.
Jul 28, 2026
Good job and quick service
Hannah H.
Jul 28, 2026
Very helpful and took care of everything.
Ryan L.
Jul 28, 2026
Excellence service are always fast and quick. That's why i've been coming here for 2 years
paulo M.
Jul 28, 2026
Brenda M.
Jul 28, 2026
I had a great experience at Jiffy Lube on 13th St. in Imperial Beach. The service was fast, straightforward, and honest. They clearly explained what my car needed without any pressure or upselling. I really appreciated how efficient and transparent they were. I’ll definitely be coming back for future service.
Tita
Feb 19, 2025
I appreciate everyone’s hard work at the Imperial Beach location; they always help as much as they can with a smile!