Customer Reviews for Jiffy Lube 401 W. Carrillo St., Santa Barbara, CA, 93101
Customers at W. Carrillo St. talk about:
Customer service
Trust
Service speed
Affordability
Value
Keith B.
Apr 28, 2026
Heather was very attentive and knowledgeable. Made sure I was aware of anything that was going on at all times and general staff was pleasant with hellos and goodbyes accordingly.
Jamie C.
Apr 28, 2026
This Jiffy Lube location always goes above and beyond, ready to help with such friendly and kind people.
Debra V.
Apr 27, 2026
Definitely recommend. Went in for a Smog check and they were friendly, professional and efficient.
Malachy W.
Apr 25, 2026
Came in at 5:15 pm and out by 5:45. Heather was great greeting me and getting me going. Thank you!
stuti C.
Apr 21, 2026
Dayna K.
Apr 20, 2026
Michael D.
Apr 16, 2026
Irene L.
Apr 16, 2026
Leandra P.
Apr 16, 2026
Thank you Marc, and the wonderful staff that helped me with my services. I had such an easy experience. Highly recommend your Santa Barbara, Carrillo St. location.
christine L.
Apr 14, 2026
Very fast and easy. Thank you!
Sierra D.
Apr 10, 2026
Quick service and friendly staff
violet_love
Apr 06, 2026
Love the staff
Mark E.
Apr 03, 2026
These services professionals go out of their way to create honest relationships and get to know the needs of their customers. Heather was outstanding, helping me understand why a 2024 MB would need a smog test. But that’s the law in CA, so even though I had to pay $65, because the team so so nice I didn’t mind at all.
Carrie G.
Apr 01, 2026
great service!! heather was awesome
Stephen D.
Mar 30, 2026
Friendly and courteous service
Juan I.
Mar 25, 2026
Philip M.
Mar 23, 2026
They provided a Lyft safety inspection. Way to go Jiffylube
Michelle L.
Mar 23, 2026
Quick easy affordable
Mike D.
Mar 20, 2026
Joseph H.
Mar 20, 2026
They were great and made the whole experience really convenient for me being 1000 miles away from home.
Gabriel S.
Mar 18, 2026
Great service. Great staff. 1st time here and all was super
David W.
Mar 16, 2026
GREAT TEAM, REALLY ENJOYED WORKING WITH THEM. I HIGHLY RECOMMEND THIS JIFFY LUBE.
Kirstie R.
Mar 15, 2026
I had the most amazing experience with your smog technician!! Wonderful vibeS And great people! I am going to continue coming here because I trust the staff!!!
J. G.
Mar 13, 2026
The staff has always been efficient and personable. Fast service on top of it
Georgia L.
Mar 13, 2026
I highly recommend William. Super friendly and great service! 11/10!
Diego R.
Mar 13, 2026
Kirsten D.
Mar 11, 2026
Chante at the front was amazing! So helpful and made me feel at ease as a girl in an auto shop! Will definitely be back
Craig B.
Mar 11, 2026
Carly W.
Mar 09, 2026
Chante was fantastic
Mike B.
Mar 08, 2026
Fast and effective! Thank you
Ryan B.
Mar 07, 2026
Change was great! So was the rest of the staff. Great honest team there.
Jim B.
Mar 06, 2026
I have an old work truck. Burns a quart of oil every few months. It is nice to pull in and have them top off and back out in minutes.
Jesus P.
Mar 05, 2026
Willy W.
Mar 04, 2026
Fast, friendly and efficient service especially since i was a drop in!
Joseph K.
Mar 02, 2026
Best j lube experience I’ve ever had! All the staff were incredibly professional, as well as thorough and kind. Got there when it was super busy and it still only took about an hour! I’ll definitely keep coming back. Also I’m not sure if I remember his name exactly, but I think it was Andy, and he was great!
Bert V.
Feb 26, 2026
I had a pleasant experience. Shantel was very pleasant and helpful with all my questions. I recommend Jiffy Lube in Santa Barbara.
KEVIN M.
Feb 24, 2026
Great team very helpful!
Eloisa C.
Feb 21, 2026
Good
shaneucsb
Feb 17, 2026
Isamar U.
Feb 16, 2026
Brandon L.
Feb 16, 2026
Staff was friendly and very informative. Was a quick 15-20 min oil change. Great service!
Marti
Feb 15, 2026
Technicians were courteous, professional & detailed.
Rosita C.
Feb 14, 2026
Chante was very helpful, professional.
Eric P.
Feb 13, 2026
I took my vehicle in for an oil change and was met by Jake. Jake was extremely approachable, a great communicator, and didn’t try to rope me into anything I didn’t ask for. Overall pleasant experience and happy with my visit. I’ll be coming back.
Demi B.
Feb 12, 2026
Great customer service
Rosie R.
Feb 12, 2026
Julian S.
Feb 06, 2026
Scott K.
Feb 02, 2026
Bi-annual rideshare inspection. In and out quickly. No issues.
Jared M.
Jan 29, 2026
Had an Issue with them, but they reached out many times to help me, and it's nice to know they care about their clients
Noel S.
Dec 19, 2025
Wonderful experience! The team was awesome- thank you for all your hard work and for explaining things to me, letting me know what things would cost ahead of time & honoring my coupon! Thank you to all the team members.