Customer Reviews for Jiffy Lube 401 W. Carrillo St., Santa Barbara, CA, 93101

GREAT TEAM, REALLY ENJOYED WORKING WITH THEM. I HIGHLY RECOMMEND THIS JIFFY LUBE.

I had the most amazing experience with your smog technician!! Wonderful vibeS And great people! I am going to continue coming here because I trust the staff!!!

The staff has always been efficient and personable. Fast service on top of it

I highly recommend William. Super friendly and great service! 11/10!

Chante at the front was amazing! So helpful and made me feel at ease as a girl in an auto shop! Will definitely be back

Chante was fantastic

Fast and effective! Thank you

Change was great! So was the rest of the staff. Great honest team there.

I have an old work truck. Burns a quart of oil every few months. It is nice to pull in and have them top off and back out in minutes.

Fast, friendly and efficient service especially since i was a drop in!

Best j lube experience I’ve ever had! All the staff were incredibly professional, as well as thorough and kind. Got there when it was super busy and it still only took about an hour! I’ll definitely keep coming back. Also I’m not sure if I remember his name exactly, but I think it was Andy, and he was great!

I had a pleasant experience. Shantel was very pleasant and helpful with all my questions. I recommend Jiffy Lube in Santa Barbara.

Great team very helpful!

Good

Staff was friendly and very informative. Was a quick 15-20 min oil change. Great service!

Technicians were courteous, professional & detailed.

Chante was very helpful, professional.

I took my vehicle in for an oil change and was met by Jake. Jake was extremely approachable, a great communicator, and didn’t try to rope me into anything I didn’t ask for. Overall pleasant experience and happy with my visit. I’ll be coming back.

Great customer service

Bi-annual rideshare inspection. In and out quickly. No issues.

Very nice employees and very helpful!

Worked with me to have my Mini pass smog after it failed the first time. Great customer service.

Had an Issue with them, but they reached out many times to help me, and it's nice to know they care about their clients

Quick, friendly, and did the job well!

It was quick when I reached final location. Though I have to travel 2# other locations prior to that as SMOG test was not available at those 2# locations

Personal was kind end knowledgeable. They clearly explained the service.

Personal was kind and a thorough explanation was provided regarding my services.

Great, they broke 1 of device in car by accident, but they fixed and gave some discount. I am glad they know this is their mistake, but finally they are good, responsible.

Great friendly service! The gentlemen there are always so nice. I love that they always open the door for me lol. They always do a great job looking at my car as well. Great prices too!

Very friendly and accommodating customer service. I came in immediately after the oil light went on in my car and it was rattling. They took care of me right away. Christian was especially helpful. Thank you!

Had a SMOG check and was very quick and courteous

Thank you Javier for making the extra effort to get by truck ready. I appreciate you getting the part from 5-Points so my truck would be done and ready to go.

Update 2/2/26: John the manager was very helpful and provided great customer service after my initial visit did not go as planned. I will definitely consider Jiffy Lube for my future car maintenance. Don't waste your time making an appointment for an oil change since you won't have priority over anyone else already in line. Just procrastinate like everyone else, pull up to get in line, and wait your turn. Home of the hour plus oil change even with an appointment...

I arrived early in the afternoon to have my oil changed. There were 8 vehicles ahead of me and I didn’t have an appointment. I took a walk downtown and when I returned 90 minutes later my car was ready. Staff were pleasant and professional.

Wonderful experience! The team was awesome- thank you for all your hard work and for explaining things to me, letting me know what things would cost ahead of time & honoring my coupon! Thank you to all the team members.