Customer Reviews for Jiffy Lube 2940 BOWERS AVE, SANTA CLARA, CA, 95051-0919

Rene is awesome! Stopped by for a tire air pressure issue and they took care of it fast and with a lot of care even tho they were busy. It was Rene and another person who I think was shift supervisor. Both very courteous and solid folks

quick and easy

Had a positive experience at this Jiffy Lube today. From the moment I pulled in, the staff greeted me politely and were very professional throughout the entire visit. They explained the services clearly, gave me upfront pricing, and made sure I understood what was being done before starting. It’s always nice to see a team that works efficiently but still takes the time to be courteous and respectful. The service area looked well-organized and clean, and the waiting time was minimal. I also appreciated how they kept me updated during the process and didn’t try to upsell unnecessary services — just honest, straightforward maintenance. Overall, this location stands out for its great customer service and professionalism. Definitely one of the best Jiffy Lube experiences I’ve had, and I’ll be coming back here for my next oil change. Highly recommend!

Nice service, always friendly

This Bower’s location in san jose, they’re pretty accommodating, once you pulled out your car, they will approach you with those smile. So easy to talk to them. Everything i ask i never heard them say “NO” instead they tell you “will see what we can do” and they tell you everything in details and tell you to ask questions.. you’ll can feel they’re concerned! 100% ill be back to this location. Great team work and great team player!

This was my first time at Jiffy Lube, and I couldn’t have asked for a better experience. My husband and I know very little about cars—we just came in for a regular oil and filter change—but we were lucky to meet three outstanding employees who went above and beyond to make sure we felt informed and taken care of. From the moment we arrived, they were clear about pricing and encouraged us to ask any questions. I felt comfortable asking about the general condition of my car, and one of the team members—an African American gentleman who I believe was the manager, as he was wearing a different uniform—took the time to check my brakes and brake fluid. He also gave me a helpful explanation of warning signs to look out for in the future. What stood out most was their patience, kindness, and willingness to share free advice without any pressure. Honestly, this was one of the best customer service experiences I’ve had anywhere. Keep up the great work! I’ll definitely be back and will recommend this location to all my friends.

These guys were great. They know the meaning of customer service and are clearly experienced. Went in following up on another oil change place that I just did concerned about the service. These guys checked and found a loose skid plate. They found a bolt missing and the hole stripped. They were able to find a suitable bolt and fix it onsite. I am and will continue to be a regular here and, if they are closed, go ahead and wait until they are open to get their services specifically. Knowledgable technicians.

Great and quick service!

They check everything!!!

Respectful and helpful. I was very satisfied with how quick they worked on my car. I love bringing my car here! the guys are always very nice and keep you in the loop of what they are doing.

Excellent. Very professional and speedy. There's nothing more I could ask for. Make sure to print out a coupon from their site and use CardBear or Costco to buy discounted gift cards to use on top of the coupon! The services are a bit pricey, but with the coupon/gift card, it becomes very very reasonable. I was in and out for an oil change literally in 5-10 mins. Thank you!

Just fyi they are closed on New Year’s Day as expected but google maps has them listed as open.

Truly appreciate for there quick work

Excellent service by a friendly team.

10/10 customer service. I came for an oil change and they checked my cabin filter which was filthy. They asked me if I wanted to change it and told me the price before doing it. I don’t know anything about cars but the guys here are trustworthy and honest. I will be coming back here for my routine oil change

I had an excellent experience at Jiffy Lube. The team working on my car was incredibly professional, clearly identifying the exact issue and explaining it to me in detail. They worked efficiently, completing the service ahead of the estimated time they initially provided. Their expertise and dedication made the process smooth and stress-free. I would highly recommend Jiffy Lube to my friends. Thank you, Raja Krishna Srivatsav Arra, and the entire team for the outstanding service! I don’t know their names, but all three team members were incredibly friendly and helped me out of a major issue I was facing with my car. They were supportive, knowledgeable, and truly went above and beyond to make the experience enjoyable and hassle-free. I’m grateful for their hard work and would highly recommend Jiffy Lube to anyone in need of reliable and friendly service!

Buen servicio

I have been going to this location since many years very good service Dwayne is the best

The team here is awesome! I had service here about 6 weeks ago for an oil change a coolant flush. I was having some temp issues today and they were kind enough to look at it free of charge and point me in the right direction to get further repairs if they are needed. Highly recommend these guys they seem to care! Will be coming back ????

The customer service was outstanding. I was in and out in 20 minutes. Will definitely return.

Most of my oil changes happened at Jiffy Lube. Service is always good... but it's a lot more expensive now... I guess this is not only a thing that is inflated...

I came here on a cold quiet Wednesday afternoon. I was in the middle of my work shift and the fourth hour struck. You know what that means?? time for lunch! I called the store and spoke to a person over the phone who had a very nice soft, warm customer service voice. Ask them if they accept if I bring my own own parts. They said absolutely, no problem. After calling 10 different shops in the area that service BMWs. This is the only place I could find that would let me bring my own oil change parts. I'm not picky. I just feel like if I buy my own oil filter, I could buy a higher quality one than what they offer with the oil. I drive a diesel so not all shots always have diesel oil. Anyways after speaking over the phone, they told me I could come over. Then went over to the shop and checked in my vehicle with the team. They were so cordial and friendly. I don't remember the kind of gentleman's name, but he had excellent Buddha-like enlightened, existentialism spirituality-type vibes. I left and came back a few hours later later to pick it up . I didn't even ask and somehow they filled my washer fluid For free without me even asking. Like they read my mind, even though I wasn't even thinking about it.. Upon check out, I was blessed to have the manager Duane check me out and give me my keys . he said that he is the one behind this fantastic team. I believe it really shows when the manager is top-notch. The rest of the team really comes together. I really appreciate them for helping me out. I think them for their work.. five out of five stars I will definitely recommend to others in the area who are in need of vehicular service.

Good and quickly service.

Very help over here.

Stop by for a last minute oil change, me and my three girls, manager came out to greet and was very professional and let me know he was short staff for the day, and if I didn't mind a short wait. I didn't just went next door to eat. Came out and only had to wait 12 min which was good timing. Thank you and your team! Be back soon.

The first question I left unanswered because I am only able to answer for this location. Maybe rephrase question and your data will be more accurate and usable. DeWayne is always very helpful, pleasant and accommodating. Regards, Facilities

Customer service was excellent! Let me know what they were doing every step of the way. Quick and reasonably priced!

I am going to that site for many year. I love how professional, honest and friendly the employees are. You never end paying for services that are not needed and on top of the oil change, the team is also doing a thorough overall check of the car.

Dwayne, the manager, and Carlos were extremely professional and helpful. It was my first visit to this location. I will definitely be back!

I’ve been going to this location for the past couple years, and I’m always very happy with my experience. Dropped in today for my regular oil change, and as always was not disappointed. Short wait, speedy service, and genuinely awesome employees. Big thank you to Carlos and Dwayne for yet another great experience, you guys are awesome!

The staff was soo soo nice i didn't believe it. ?? loved all of them. The manager Dwayne, and Carlos. Super cool and friendly. My first time at a jiffy Blue. You guys definitely have a returning customer.

Dwayne and Santino are probably the fasssstest 2-man crew I have ever had the pleasure of doing business with. Dwayne met me at the door, greeted me with that huge engaging smile, repped himself, and JiffyLube, ??. Impressed! Santino fully explained the work to be performed as he wrote up the ticket, and as a team, they did that work. When back here again in SantaClara, my trust is secure that my truck will get this same quality service and I will be treated the same way, as a friend. Dwayne..Thank You! Was a pleasure meeting/talking with you! Bob

Always good service at this location. Only Jiffy Lube I will go too. I have been to other Jiffy Lubes in the past and the customer service was horrible.

Outstanding service!!! Great customer service!!!

Jiffy Lube offers a genuinely quick service for oil change. I always bring my vehicles here for oil change. They also topped off the fluids in my vehicles. I sincerely appreciate the services offered at this branch (Central Expressway corner Bowers, in Santa Clara,CA). Kudos to all team members!