Customer Reviews for Jiffy Lube 3276 GRANT LINE ROAD, TRACY, CA, 95304

Great customer service, at a fast pace environment

I want to share my sincere thanks to Martin for his incredible customer service. He truly went above and beyond by staying late to help me with a flat tire repair instead of leaving me stranded. His great personality and willingness to help made a stressful situation so much easier. I’m very grateful for his help!

Attentive and respectful!

Oil change was fast and staff are friendly. Used a coupon for a great price on an oil change.

Kind staff, knowledgeable, and speedy! First time customer, and I appreciated the service I got. The service prices are on the higher side, so time will tell if it is worth it. Thanks again!

Mr. Reyes was awesome. Great service.

Great service Martin was really great!!

Great service with a fast turnaround. People were not just friendly, I feel they went out of the way to make the experience excellent. Neeks was the service advisor and was thorough and informative. Great team. Would definitely recommend.

Very nice and courteous personnel and I was lucky because they took me right away.

I went to a dishonest competitor who after the oil change they provided told me I needed repairs for a gasket leak. Something seemed fishy because the car had never shown signs of a leak until after the oil change. I decided to take it to Jiffy Lube for a second opinion. I was pleasantly surprised by the level of excellent customer service I received by the entire team. Neeko explained to me that after a thorough inspection there was nothing wrong with the car other than leftover oil from the oil change that should’ve been cleaned off. After the inspection and clean up of the oil they sent me on my way with a smile and charged me $0. This location just earned the business of three new cars!

The guys were friendly and efficient.

Craig was very helpful and worked with me patiently.

Excellent service! Got an oil change and tire rotation. Techs were quick and provided quality work.

The staff were attentive and friendly. They showed the filters to me and were forecoming that I wasn't due for some changes in filters. I appreciate the honesty and integrity. I would come back here again.

Great , and I mean Great customer service, step by step updates, I drive from another town just to come to this location.

The crew at the Tracy Jiffy Lube was courteous and got me in and out from drop off to drive with 25 minutes for my oil change

Always great customer service

Great customer service. They were so fast. I was in and out for an oil change in less than 20 minutes.

People here are very nice and friendly

It was my 2nd time doing the oil change with Jiffy Lube in Tracy. The guys who did the oil change was friendly and respectful. Although the maintenance required light was on after doing the old change, it think it was because I was the last customer doing the old change. I recommend them for oil change.

Excellent service because of your customer support. Couldn’t have gotten better care for my vehicle

Staff were friendly and helpful. The car in front of me in the bay was taking a long time and someone came out to apologize to me about it. I did wait quite a while, like I was there about an hour, but once I got in there the service was fast and they made sure my tires were properly inflated and they even washed my windshield once I mentioned I was about to drive to LA.

I was impressed with the friendly team work and efficiency by the crew responding to a variety of concerns providing information to completion of tasks in a polite and professional manner. Kudos to the management and crew.

I came to get my woman her maintenance done & the guy was very efficient! He went over the requirements of her vehicle and what it needed. Overall I got a $33 off coupon & the total was less than going to Toyota & paying an arm and a leg. Thank you jiffy lube team!

Wonderful help and service

Took my Cadillac Escalade here for service and had a great experience. The team was fast, professional, and very friendly. The price was fair and the service was quick. Highly recommend!

I was greeted immediately and taken care of! They did a great job, fast and complete!

Always great service, quick in and out.

Martin is the man! Really good customer service here and a quick, easy in and out for oil changes

Absolutely fantastic service at Jiffy Lube in Tracy! Craig helped me out and made the whole experience quick and easy. He was friendly, knowledgeable, and took the time to explain everything that was being done to my car. The team worked efficiently and I was in and out in no time. I really appreciate Craig’s professionalism and attention to detail. Highly recommend this location—ask for Craig if you want great service!

Great customer service, friendly and to the point about your needs. They were not pushy sales men. I appreciate the service.

The guys that assisted me were knowledgeable, helpful, patient, kind, and went above and beyond in customer service. I felt very seen, heard, and appreciated as a customer!... Which, sadely, nowadays is hard to find anywhere. So thank you for your service and kindness guys!

Great service w/ reasonable price …

Quick service, recommends necessary stuff. Friendly and professional staff. We’ll come back for the next service.