Customer Reviews for Jiffy Lube 2190 N Broadway, Walnut Creek, CA, 94596-3717

My recent visit found this location to be fast, efficient and friendly. The way I was greeted and treated made me feel appreciated and respected as a customer. I think it may take longer to read this post than get your car serviced :) This could be the most productive 15 minutes of your day: 1) Check in to Jiffy Lube, 2) walk across the street to grab a coffee or tea at Bondadoso, 3) walk back and your car is ready to go. There were several customers coming at the beginning of the lunch hour and the team was managing the mini rush efficiently while giving individualized attention to each customer. Bringing my other car in for service tomorrow!

This has been my go-to Jiffy Lube for years because it’s close to home, and they’ve consistently taken great care of me. I’ve never had a bad experience, and today was no exception. The service and overall quality were top notch. From the moment I pulled up, Irvin was kind, professional, and communicated everything clearly. I came in for a routine oil change, but he took the time to walk me through a few additional things my car might need, explaining both the “what” and the “why” in a way that felt helpful, not overwhelming. At no point did I feel pressured to purchase anything extra. It was all recommendations, not sales and that really stood out. He was also transparent with pricing, which I appreciated. The whole team was friendly and welcoming, and I genuinely felt like a valued customer. Thank you, Irvin and the Jiffy Lube team, for taking such great care of me and my car.

Fast and friendly service - the team did a good job of explaining the work completed.

Quick oil change and nice crew. They replaced the oil and wiper blade of my Honda CRV in about 15 ~20 minutes

Fastest Jiffy Lube service ive ever experienced

Had a great experience here. Adam, the manager was very helpful in ensuring that my oil change, transmission fluid change and differential change was done properly. He showed me the procedure and confirmed that he did everything that he said he was going to do and did a great job! He showed me the dirty fluid and how he does the fluid exchange . I felt that my work truck was serviced properly and they took great care to make sure of it. I will be back on my next service! Great service, great crew!

Great service Great People had an oil change was out within 25 mins ????????????

Fast and easy!

I had an excellent experience at Jiffy Lube! Jay, Adam, and the other gentleman at the desk went above and beyond to help me out. The service was quick, professional, and they were all super friendly and welcoming. They made the process easy and stress-free, and I left feeling confident that my car was well taken care of. Highly recommend this location—great team and outstanding service!

They do a better job than most and this store has a friendly, efficient staff.

I highly recommend Jiffy Lube in Walnut Creek.. The techs are very helpful with recommendations, but don't push a sale. They were very helpful with suggestions that my car needed, what was important, what could wait, and saved me time and money as well! i will be returning and referring my friends and family.

I would highly reccommend this Co. Mon N.Main St., W. C.!!! All the important things. They checked all them!! I am ALWAYS PLEASED WITH THEIR SERVICE!!!

Was in the area and stopped here.... Best customer service ever! This team right here ALL communicate with eachother and their customers happily. Two techs are working on vehicles. Manager on the front end going over and verifying previous services. No hidden fees or BS. You are shown and kept in the loop of anything that may look like or need to be changed. The choice Is YOURS to make. No pressure with quick service. No figerprints, oil or marks or seats, floorboards or anywhere in your vehicle which is huge. Thank you, see ya'll soon...

Great customer service, Adam was fantastic and gave me good recommendations . In and out very fast.

Recommend!! They charged me $6 for what the dealer was charging $300. Thank you Adam!!

They are amazing and they loved what they are doing. They took my car and were so fast to finish it, and much better than the dealer. So satisfied and Adam, the manager, is very helpful and understandable.

Thank you Alex and Adam! You made the scary oil change apt seamless and easy for me. :)

Gave me good advice for my vehicle

Easy in and out. Santiago was very professional. All employees took care of business.

Great guys. Quick and efficient. Can’t all for much more than that

Jiffy Lube Excellent, Quick and Reliable!

I'm here to right a wrong. I gave an undeserved one star because I had made the assumption Jiffy Lube touched something they weren't supposed to. Turns out that part was just a little worn and fell out on its own.

Went yesterday afternoon. Great customer service, in and out super quick

Another solid service. Friendly people. They're not giving them away.

As a woman, I have been overpaying and taken advantage of by many mechanics/auto shops, but I always feel like I’m in good hands at Jiffy Lube in Walnut Creek. They are very transparent and thorough. Dwight provides excellent service, which is rare to find these days. He is truly an asset to this company and they should be so lucky to have him on their team!

I always go to Jiffy Lube in Walnut Creek. The guys are friendly, know their stuff and get the job done quickly.

Willie P who was the manager payed attention to detail and provided beyond and above customer service.

I forgot about Jiffy Lube. I'm so glad Google reminded me! Quick, budget-friendly, and welcoming service. The manager went above and beyond, making the experience even better. ?? #JiffyLube #GreatService

My car stalled while I was turning at this stop sign. One of the mechanics ran across the street to pop a part back into place for me so I could get driving right away. Saved my bacon, thank you so much!

Went for an oil change, received excellent customer service! I recommend this location to everyone!

Service is good, but they're a little slow.

The manager greeted me and said he had to check that they had what was needed to service my 2023 Kia Niro Hybrid. Eventually, he found they did and my car was serviced quickly and efficiently.

Paul and Limus at the Jiffy Lube location in Walnut Creek were amazing! Great service, fast, and they saved me some money. I’m happy with my experience and will be coming back again. Thanks guys!