Customer Reviews for Jiffy Lube 1540 BRIARGATE BLVD, COLORADO SPRINGS, CO, 80920-3434

Chris and his crew were fantastic. They were so honest that they informed me that my transmission fluid was still excellent and didn’t need replacement! So I only had to have the radiator flushed and chips sealed on my windshield. Love honest auto shops! Kudos to the team

Great customer service

Very kind and friendly staff. They took the time to show me what I needed and why and were so helpful. Excellent service and very fast!

These guys are the real deal! Professional, knowledgeable, and respectful of your time. I would recommend this location to everyone ????

Been coming to this location for years. Top-notch service everytime.

The service and professional communication between the technicians and customers is top notch. I will be back to this location on Briargate for sure. It wasn’t just one team member, ALL of the team members were attentive, polite, competent, and provided wonderful service.

Service was quick. We stayed in the car.

I will ALWAYS take my car to be serviced by THIS Jiffy Lube as long as they continue to provide the BEST service in the industry. But wait, what happens when something goes REALLY wrong? It shows the TRUE, behind the scenes, CHARACTER of a business. Here is my story. Getting a good oil change and top offs isn't difficult. And often our expectations are "get in, get out, pay a fair price, done". And that's ok. But just after my service was done, I heard the chilling words "did you have any recent problems starting your car?" What? No. And then they spent about 30min trying to diagnose it. Nothing. Was it a coincidence that my car didn't start the moment they filled everything up and changed the oil and air filters, etc? No. It was probably caused by them, and humans make mistakes. I wasn't worry about it eventually getting resolved. Well, the manager (Chris) talked with me and was VERY apologetic. He said they would call a tow truck and pay for it and if I found out from my auto mechanic that it was likely their fault, they would pay for the repair. Chris even said "can you call me later and let me know what happened because I will have a hard time sleeping until then." Human mistake. Human emotion. But all of this pointed to and INCREDIBLE ethic of top-shelf customer service. The issue ended up being a wire that came unconnected near the air filter. Jiffy Lube gave me my service for free ($129 value), the tow for free ($150 value) and paid the mechanics diagnosis fee ($179). I did call Chris back to tell him what happened. He was relieved. I also praised him and his team for their incredible customer service that way beyond normal. Have you ever had to argue for justice in this situations? I have. Not with Chris. He bent over backwards to help and make sure things were RIGHT and his customer was taken care of. Take YOUR car here and I guarantee you will never go anywhere else for your oil changes and other services. Thanks Jiffy Lube near Chapel Hills Mall. Thanks Chris! You will see me again.

I was in and out in just a jiffy for an oil change this morning! Their team was super friendly and very thorough. Great prices as well. Thanks again guys!!!!

The crew in Monument are outstanding. Best service I’ve received from Jiffy Lube or any other quick change joint I’ve used.

I was in and out of there with ease. Everyone was very professional and I felt like they cared about me and my safety. All had a smile, were very knowledgeable, answered my questions and did a great job!! Thank you!!

John, Nelson, Mitch, Zach, & Randy were amazing! Customer service 20/10 and the speed of the oil change was so fast. Will forever be a customer of jiffy lube. Thanks guys!!!

Exceptional service! In & out. Honored the online coupon special even though I was a drive up. The staff was very helpful and the manager Chris definitely made a very mundane car maintenance task, actually enjoyable. (Went in for an oil change)

Gerry fast and pleasant!

Really friendly staff. They got me in an out. I was impressed.

All of the technicians provided excellent service! Each one is tactful, professional, and efficient in their work. 10/10 would recommend this Jiffy Lube location to anyone! Don't forget your coupons from the website (they range from $12 to $27 off oil changes).

Employees were very cordial. They checked my vehicle thoroughly. Excellent teamwork.

Loved the service all the guys was very helpful and patient. Mitchell was the very best also thank yall again!

Great service, friendly and knowledgeable staff

The team was so great and friendly. Thanks for also helping out putting on my new license plate! It’s the little things!

First time user. Excellent service, clear communication…..will go back

Great staff. Very friendly. Didn't feel like I was trying to be upsold.

Outstanding staff! They were incredibly attentive, caring and did an excellent job!!! Will definitely come back!

Incredibly efficient team and friendly

Very efficient and friendly service, not pushy at all about services suggested.

Wonderful staff, very detailed

Wry fast and operated as a team. Super friendly guys that explained what they saw and were very thorough but quick!

Everyone was amazing! Great information I appreciate the whole team

Quick, friendly, efficient

Answered my questions. Explained process. Recommended but did not push air filters and brake fluid flush. I had to drop a star because they said "oil reset" was done in vehicle but it was not. Not sure about washer fluid refill this time, but last time they said it was refilled. It was not and I ran out of fluid on my trip because I did not do my due diligence to check washer fluid level on my own. Careful about checking the boxes before ensuring the job was done.

Nicholas explained a lot of options and I was glad to take care of quite a few of them that they offer. I'm finding it very convenient compared to going to an auto shop. they even cleaned the bugs off of my windshield. Very pleasant crew to work with. I feel they are honest and Nicholas really knows and is interested in how to take care of the customers as do the rest of the staff.

The staff and mechanics, just everyone was super friendly and helpful with everything! They talked me through all the things that needed help and could benefit my car. Definitely recommend this Jiffy Lube!

Great bunch of guys!

Awesome helpful staff Jason really cared about my care and was really helpful, thanks will be back for more Service on my bmw