Customer Reviews for Jiffy Lube 21558 HIGHWAY 160, DURANGO, CO, 81303-6807

Quentin was do nice. And gave me alot of insight. Really knew what he was doing. Highly recommend

Quentin was amazing. Very knowledgeable and so polite. Thank you guys

I had an amazing experience today at Jiffy Lube, they are always good, so I keep going to this one. By far the best experience I’ve had at any Jiffy Lube location. Quentin pointed out there was another rodent issue with a nest of pine cones stuffed under my engine cover. He installed a rodent deterrent machine that I had, which he recommended the last time I came in with mouse issues. I’m glad the service there goes above and beyond and I can trust the mechanics.

Was a very pleasant experience from being to end Ryan was very prompt to greet me and get the process moving. The mechanics got my car in the bay in less than 10 minutes. Q was very helpful in ensuring my car received the proper maintenance on this visit.

Quick & efficient service. I was pleased with the communication & proceses they have in place. Very friendly as well. Will be back.

Zeke was amazing, super helpful. Would recommend this place to anyone!

Zee is amazing totally helped me in my time of need. Dont know what I would of done. He is super overly nice. This guy deserves a raise.

Great customer service

I’ve been going to this Jiffy Lube for the past three years and they have earned my trust. I take good care of my aging vehicle, which is important for my job, and I am very picky about who works on it. While I have had terrible experiences at OTHER Jiffy Lube locations when I lived elsewhere due to inexperienced technicians and a lack of oversight regarding the quality of service when it came to anything other than a standard oil change, my experience at this location has been very different because there are always experienced techs paying attention and making sure things are done right. No one has ever tried to upsell me on anything. I have had a variety of services and repairs done and everything has worked out well.

I recently had my Oil changed at Jiffy Lube & I couldn’t be happier with the price and service I received. The staff was friendly and knowledgeable. The service was also completed faster than I expected. Will be returning for any future service needed on my vehicle.

Professional, effocient and kind

Super easy experience, had a few cars ahead of me and it only took 30 mins. Quentin did a great job and was super helpful up front.

Fast and thorough

Always so fast and so very kind!

Good prices. Fast service. Everything explained. Great to work with. I will definitely be visiting them again.

Experience was great and the staff was very kind and helpful, oil change was super fast and it’s been the best experience I’ve had getting my car serviced. I’d highly recommend to anyone in the area. Most polite staff I’ve met at a car repair shop.

I had such a great experience at Jiffy Lube. Cy and the entire team were absolutely outstanding. They were incredibly helpful, professional, and made the whole process easy and stress free for me. Cy really went above and beyond to make sure everything was taken care of and that I understood what was going on with my car. It’s rare to find customer service this good, and I’m truly thankful for the help I received. I highly recommend this location and really appreciate Cy and the whole staff for their kindness and professionalism.

I had an amazing experience here the staff was beyond friendly and extremely helpful will defiantly be back! Thank you to the entire staff working on 3/6/2026!

Needed oil change & tire rotation before leaving town & had a time. Jiffy Lube got me on & out & were extremely courteous, in addition to being affordable with $30 coupon.

My experience here was over the moon! They worked with what I needed done and had amazing customer service. Kevin was the one to work on my vehicle he was very welcoming, attentive and over all great customer service. I have been going to thia store for over 10 years and have never experienced such great people! I absolutely recommend! Thanks again Kevin! You did an awsome job and will be coming back when I need any services done!

I was in the Durango store today. A young man named Q helped me. He is so knowledgeable and kind I believe that he is a manager. A lot of people could learn customer service skills from this young man.

Quentin provided exceptional customer service. He answered all of my questions, and when they found evidence that a mouse was nesting in my engine and air filter, they provided great recommendations on how to resolve the problem. The service provided was fast and seamless. Their lobby was very clean and popcorn and drinks were complementary, which I felt was a nice touch to my overall experience. I’d recommend Jiffy Lube’s services to anyone who is looking for professional, attentive, and fast service for all their mechanical needs.

They had very friendly customer service and was a simple and easy process. They had my vehicle serviced very quickly and would definitely come back.

Quick, efficient, friendly staff! Very clear that they know what they’re doing and are thorough with their inspection. And popcorn and soda while you wait? Awesome!!

Cy and cloudy easy to talk to and work with

Quentin was awesome and service was fast and done well

Fast and efficient. Thank you

Excellent service, fast and friendly. It’s the only jiffy lube I go to!

Popcorn 10/10 Soda 10/10 Vibe 10/10 Bathroom 10/10 Service 10/10 Oil change quick and excellent 10/10 Workers were nice and professional 10/10

The staff was honest and straight forward. For example. My filters were still fine and the staff was honest and did not try to upsell me for no reason.

Efficient, professional, and great customer service by Jon

I took my car in for an oil change today and they were awesome. Quentin "Q" was so helpful and polite and they did the oil change reset the car reminders and rotated the tires. Great service place.

Great service! Professional and kind. They explained everything to me so I could understand what I needed. I will be back!

This was the best Jiffy Lube experience I’ve ever had. Kevin took excellent care of me and clearly explained what my car needs now, what it may need soon, and what could wait—without any pressure to move forward with unnecessary services. He helped me prioritize the recommendations based on my car and my situation, wrote down pricing for work I wasn’t ready to proceed with yet, and made sure I felt prepared for my next visit. He was patient, knowledgeable, and encouraged questions throughout the entire process. Zeke was also outstanding. I initially thought I needed a $250 motor for my windshield wiper, but he quickly identified that it was simply missing a screw and fixed it on the spot. That level of honesty and attention to detail made a huge difference. I truly appreciate the transparency, education, and customer care from both Kevin and Zeke. Highly recommend this location.

What a wonderful team you have. I was greeted by John he's a new employee. He was a very very informative he shared so much with me about all the things that I needed. Your whole staff was incredibly nice and perspective of my needs. I got what I needed my oil change was going to go to another company that was going to charge me $150. I couldn't believe it so I called and I spoke with one of the employees and they told me to come right down and I was helped immediately. I'm from Denver so this is not my territory but I'll tell you what if I ever encounter anybody that asked me about where to go in Durango for an oil change I'm going to refer jiffy lube. Merry Christmas to you all and a Happy New Year and thank you John for helping me get home safe.