Customer Reviews for Jiffy Lube 3714 NW 13TH ST, GAINESVILLE, FL, 32609-2182
Customers at NW 13th St talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
leslie 4.
Aug 15, 2026
Love them. Customer service is awesome
z
Aug 14, 2026
I was running errands all day and needed my oil changed, came in about an hour before close and the team was able to quickly help me out within 20 minutes. Thanks so much
Julianna B.
Aug 14, 2026
Karen W.
Aug 11, 2026
First time I got an oil change ever band a Jiffy Lube and I really like the service there everyone was very polite yes ma’am no ma’am you don’t see that too many places anymore but I really like it. I will be going back and they ask you before they do any work on your car if you would like this change or not and I like that thank you.
DaToonie
Aug 10, 2026
Friendly people, who were honest and straight forward about costs and what my vehicle needed
Ra'Chelle B.
Aug 07, 2026
I went to this location to ask them to check out my car before I get on the road to go out of town (fluids, tire pressure, etc). Elijah was VERY informative and helpful right away. They said Adam was training but he hopped right on checking my fluids. Billy and Wood all pitched in so that I could get in and out quicker than usual. And I appreciate that. It was like going to the African hair braiders with like five hands in your head at once so you can be done in a fraction of the time. In case it matters to anyone reading, they went through the upselling routine but they made sure to tell me what was actually needing to be priority. I went for a couple of the recommendations. :)
Melissa S.
Aug 07, 2026
Lumina E.
Aug 07, 2026
Yvonne G.
Aug 07, 2026
l B.
Aug 07, 2026
Top tier service! Will be back!
Robert L.
Aug 07, 2026
Kevin B.
Aug 07, 2026
Great guys great work!
S M.
Aug 06, 2026
Very fast and friendly service!
Dustin H.
Aug 06, 2026
Declan
Aug 06, 2026
Wood was so incredible. Will be returning simply because of him. Great service!!
Conner B.
Aug 06, 2026
Best location I’ve been to
J B.
Aug 06, 2026
Great job overall, but I really don't like how they pressure you to leave a review. They hold the QR code up to you then are next to your car, so you feel like you need to scan it and leave a review.
Matthew K.
Aug 05, 2026
David D.
Aug 01, 2026
Amazing experience, especially to teach my daughter how it works today. Great staff interactions.
Al T.
Aug 01, 2026
Doug D.
Jul 31, 2026
Maria C.
Jul 31, 2026
Helpful and throughly managed.
Adam M.
Jul 30, 2026
This is the best place to go to the managers are very helpful
Paul L.
Jul 30, 2026
Paul and Victoria were amazing best customer service. Great people to talk with, while I was there they helped me with another offline for tires
Nannette E.
Jul 30, 2026
The staff was nice and helpful. We got in and got out quickly. I had an A/c charge and it was a good bit more than last time but things go up.
Cassidy P.
Jul 28, 2026
I came to this location today and not only was I in and out in no time but Paul was super helpful and nice. I’ll definitely come back to this location!
Dropper
Jul 28, 2026
Paul was amazing, not only did he give me a good discount, he beat other places oil price, gave me a wonderful service, Paul has made a permanent customer with his skills
Goose M.
Jul 28, 2026
Paul was goated, usually not great experiences with jiffy lube overall but he made it worth coming back to this location, will go to whatever store he is at
dana P.
Jul 25, 2026
Kristi A.
Jul 25, 2026
Excellent & Proficient service!
Tiff C.
Jul 24, 2026
Great place to stop and get oil changed quickly. They never skip any steps either. Checking all fluids and filter needed. Great job everytime guys and gals. Thanks again! Ill see yall soon!
Allison G.
Jul 19, 2026
Completed my oil change in a reasonable amount of time even though they had to call and find the uncommon oil filter, then go pick it up and install it.
Makayla T.
Jul 16, 2026
zach W.
Jul 16, 2026
Paul and his team did a great job with my oil change. Really convenient service. I’ve been there before and will definitely be back.
Anrico P.
Jul 16, 2026
The employees were so nice and friendly. Thank you Elijah and Adam!
Ashley S.
Jul 06, 2026
Mary was very friendly and quick! Great service :)
A S.
Jul 03, 2026
gabby B.
Jul 02, 2026
Billy was so helpful!
Terry S.
Jul 01, 2026
Very professional
Jasmine F.
Jun 30, 2026
Great team great service
Jason B.
Jun 29, 2026
Great service very professional
Madisyn
Jun 28, 2026
Elijah was great!??
Elizabeth K.
Jun 27, 2026
Awesome people nice very respectful will be coming back.
Sara M.
Jun 27, 2026
Been coming to this exact location for several years. Never disappointed. Quick and friendly.
Jermaria M.
Jun 25, 2026
Great experience did everything legit with no issues thanks
Anthony H.
Jun 25, 2026
Justin and Billy were amazing help with my Honda ,great guys???? held great customer service and communication, well recommended ..
Mike F.
Jun 24, 2026
Elijah and his team did a great job taking care of our 2018 Kia Sedona. Thank you!
M T.
Jun 23, 2026
Brigitte T.
Jun 23, 2026
Awesome service!
Jodee K.
Jun 22, 2026
Have been coming here for years. Always quick and friendly service