Customer Reviews for Jiffy Lube 11099 SAINT AUGUSTINE RD, JACKSONVILLE, FL, 32257-1159

Griff was very helpful. My driver tire had lost air and I needed to fill it quickly before heading to the shop. He inflated my driver tire and checked all other tires as well.

Did a good job & friendly service

Topped off oil and was very helpful

As a senior citizen, filing my tires is not an option. Thank you for doing this for free and with a big smile on a miserable rainy day.

They are RockStars! They were so nice and helpful! They took really good care of me with a smile!

Best in town! Great service! Thank you to all for being so awesome!

Jonah and Jacon were both amazing, friendly and proffessional! I will be returning with my second vehicle and hope its on a day they are both working. Thanks Jonah and JAYYYY!

joahna issa and griff were fantastic and so so nice and knowledgeable.. 8 appreciate their time ,

Fast and efficient, answered my questions even if they were dumb. Definitely coming back and recommend others as well.

It was a great experience

Jess and john great ??

Jacon and griff were fast and efficient! Took care of my needs no wait! Will return!

I was having trouble getting air in my tires the other day, I stopped at three different gas stations, and they were all either broken or very inaccurate. Then I saw the Jiffy Lube on Old St. Augustine Rd across the street, and decided to stop in. Thank God I did! Turns out the gas station machines put over 50+ psi in all my tires! I asked for help and Jonah and Jacon were amazing. They set all my tires to the correct pressures and couldn't have been nicer or more professional. I just moved into the area and now I know exactly where I will be bringing my vehicles for service! Thank you J&J!!

Excellent experience—friendly and professional team!

Excellent service! 10/10 would recommend

Jonah and Jesse were really nice!!! Im usually intimidated by going to the mechanic but they explained everything in detail, they were friendly and welcoming, and even made me laugh. If theyre here, Id always be happy to come in!

Jonah and Jesse were awesome

Very fast, courteous and knowledgeable

I stopped by this Jiffy Lube for a quick oil change, and the entire experience was excellent from start to finish. The team was friendly, professional, and efficient. They also checked my air filter and gave me honest feedback that it was still in great shape. I want to give a special shout-out to Jacon and Manager Thomas for their outstanding service. Both were extremely professional, knowledgeable, and made sure everything was done right. This kind of customer care is rare these days, and they’ve definitely earned a customer for life. 10/10 experience — highly recommend this location for anyone looking for honest, high-quality service.

I have come to this location multiple times and the service is always top notch and quick. Recently I noticed my coolant level was very low and popped in. They checked it out and topped it off. Can't say enough good things about this company and location.

Great service!

Very kind and efficient at this location! I requested a full synthetic oil change service and they delivered. Honored my coupon and the price felt fair!!! :)

Great service, fast and efficient. The prices are reasonable, and they’re honest about what you need without any unnecessary comments. I particularly appreciated Jonah, Jeese, Thomas, and Jacob. They’re all great workers!

Jonah helped me and was very nice

Excellent quick service. The technician was thorough and honest and gave advice on additional maintenance that should be done. I will be going back.

Jonah, Jay, and Grif were extremely professional, personable, and the kind of quickness you get from someone who knows their trade. Very impressed with this quick visit and this location is a place I am happy to take my vehicle. I'd be very proud to have employees like these guys, and I strongly recommend service at this location.

By far the best customer service I've received. Thank you so much Griff, Jesse and Jonah for you excellent service its very much appreciated

They were great and fast!

Great experience! The team was efficient and courteous. I will definitely be back!

Best jiffy Lube I’ve been to. Jesse and his team were very professional and quick with the service.

The guys have super great communication the whole time. We really appreciate that. They were all very friendly. Thanked us on our way out!

Great customer service!

Thankyou for your help . Great service.

Asked for wiper fluid, and they gave me the whole service (tires and all)!

First Class Service. I use this location, even if you have to drive a little longer.

Exceptional service. Jonah is the man.

My engine was overheating and I pulled into the Jiffy Lube. The crew were very kind and very helpful, providing information and feedback as they checked my issue, and addressed it.