Customer Reviews for Jiffy Lube 11099 SAINT AUGUSTINE RD, JACKSONVILLE, FL, 32257-1159

Five stars for Jiffy Lube! The team made the whole visit easy and treated me with care and respect. They explained the service clearly, answered my questions, and made sure I felt comfortable before I left. It’s great to find a place where customer service feels like a priority. I’d happily come back and recommend this location to others.

Love their top-off service!

Technicians were prompted, professional and very polite. Thank you guys

Great service! Great team!

The staff there is friendly and professional. The service is great and quick

The team is great!

Jesse and Luke were great ...they gave excellent service and we're fast and efficient!

Absolutely please with the whole service by Jesse and Luke. The manager is also excellent. Best customer service I have seen in awhile

Fantastic experience at this location. Griff was super knowledgeable and helpful during my visit. I highly recommend Griff and Jiffy lube for total auto service! Well done!

Excellent service ??

Luke, Micah and Isaiah were awesome. Best service that I've ever had.

Thomas and Luke were welcoming and friendly, I felt like the only customer! I only came in for new windshield wiper blades but Luke also did a free fluids and tire pressure check. All of this took about 5 minutes, really quick!

Super fast EVERYONE was kind and on point.

The best place everrr

Great service

Isaiah and the team are great. Professional with great customer service

Great service and help with oil

I was the last customer of the day and brought with me used oil in 5 quart jug and smaller quart bottles that I needed to be recycled. The technician happily took my used oil and disposed of it properly.

I came in to have my fluids checked. They were amazing!!!!!!

Thank you!!

very helpful manager and staff

Griff is great he answered my questions honestly and was very knowledgeable.

Griff and Jesse were amazing.

The best!! I haven’t properly set any appointments with them, but they are always available to inform me of any minor concerns in my car. Thank You!!

Good CSR. QUICKER than dealership.

The technicians were very knowledgeable and personable. My oil change was done efficiently, and the pleasant attitude of everyone made it an enjoyable experience.

Jessie, Griff and Luke were the best! I'm a girl and it can be a hassle to get anything done on my car because I know nothing about them! These guys were so chill and polite! They made me feel comfortable and even checked my tire pressure! Super professional team, must have awesome management. I'll never go to five minute oil change again!!!

Great fast service the entire crew knows what they are doing. Great team work!!

Great service, knowledgeable and speedy.

The guys are super helpful and friendly here. Will definitely come back for an oil change.!

Fast

Top-notch service. Crew was very friendly and professional. I will be back again.

In and out, no up selling, pleasant staff, my go to place!

I cannot say enough great things about this place. CONSISTENT, CONSISTENT, CONSISTENT. The service is top tier and they just do it, it’s not something you have to ask for. I am so glad I came here and will continue to come back. I am super happy about my choice to stay with Jiffy Lube but most importantly THIS LOCATION. Thanks Griff!!

I had a bad battery and brought my own in. The manager changed my battery free of charge. I’ve been going here for a while and the guys do great work.

I absolutely love this place, I've been coming here for years and they are always friendly and their pricing is amazing, I will always comeback.

I was having trouble getting air in my tires the other day, I stopped at three different gas stations, and they were all either broken or very inaccurate. Then I saw the Jiffy Lube on Old St. Augustine Rd across the street, and decided to stop in. Thank God I did! Turns out the gas station machines put over 50+ psi in all my tires! I asked for help and Jonah and Jacon were amazing. They set all my tires to the correct pressures and couldn't have been nicer or more professional. I just moved into the area and now I know exactly where I will be bringing my vehicles for service! Thank you J&J!!