Customer Reviews for Jiffy Lube 11099 SAINT AUGUSTINE RD, JACKSONVILLE, FL, 32257-1159

Great customer service!!!

Great place to get your oil changed everyone who works there is just extremely helpful and kind

I came in with no idea what I was doing. My car had started smoking and I saw the oil was low. I asked for help and they were able to see an issue, fix my oil, and really give me the care I needed. I appreciate this store, they seem to care about their customers and now just the check. Thank you guys!

In and out (oil change, tire rotation) in about 20 mins.

I will go back I’m new to the area.

Very fast and professional service. Staff was extremely nice and helpful.

Went here because my car was leaking oil. Griff was amazing and helped me asses my issue and gave me advice to help me with my issue. I will forever bring all of our vehicles here, 10/10 customer service and excellent men who all went above and beyond. Thank you guys for all of your help!

We had a great adventure at the jiffy lube. BRANDY MY passenger Princess got all the pets!! Great service. She wishes it was longer They are so Fast!

Been here a few times for basic oil changes and tire rotations. Every time the team is fast and responsible. Griff in particular is very professional. They have never tried to up-sell me on things I don't need and for that, I will continue to come back as a loyal customer.

I was greeted immediately with a smile and brought directly into the bay. They were very efficient, knowledgeable about my vehicle and I was in and out in no time. The price was quite reasonable. I highly recommend this location.

Jacon/ Luke were very professional

Just got the oil changed on our company truck. Quick, efficient, and great customer service. 10/10 would recommend. Griff helped us and was awesome!

The service was quick and very well done and the guy who helped us was friendly and knowledgeable:)

Great service

The staff was respectful, courteous and knowledgeable. Very happy with the visit. They took care of all of my maintenance requests and were very helpful.

Very professional helpful and willing to explain everything to me. They always provide the best service and advice to me at this location. I don’t go anywhere else.

Griff was very helpful. My driver tire had lost air and I needed to fill it quickly before heading to the shop. He inflated my driver tire and checked all other tires as well.

Did a good job & friendly service

Topped off oil and was very helpful

As a senior citizen, filing my tires is not an option. Thank you for doing this for free and with a big smile on a miserable rainy day.

They are RockStars! They were so nice and helpful! They took really good care of me with a smile!

Best in town! Great service! Thank you to all for being so awesome!

Jonah and Jacon were both amazing, friendly and proffessional! I will be returning with my second vehicle and hope its on a day they are both working. Thanks Jonah and JAYYYY!

joahna issa and griff were fantastic and so so nice and knowledgeable.. 8 appreciate their time ,

Fast and efficient, answered my questions even if they were dumb. Definitely coming back and recommend others as well.

It was a great experience

Jess and john great ??

Jacon and griff were fast and efficient! Took care of my needs no wait! Will return!

I was having trouble getting air in my tires the other day, I stopped at three different gas stations, and they were all either broken or very inaccurate. Then I saw the Jiffy Lube on Old St. Augustine Rd across the street, and decided to stop in. Thank God I did! Turns out the gas station machines put over 50+ psi in all my tires! I asked for help and Jonah and Jacon were amazing. They set all my tires to the correct pressures and couldn't have been nicer or more professional. I just moved into the area and now I know exactly where I will be bringing my vehicles for service! Thank you J&J!!

Excellent experience—friendly and professional team!

Excellent service! 10/10 would recommend

Jonah and Jesse were really nice!!! Im usually intimidated by going to the mechanic but they explained everything in detail, they were friendly and welcoming, and even made me laugh. If theyre here, Id always be happy to come in!

Jonah and Jesse were awesome

Very fast, courteous and knowledgeable

I stopped by this Jiffy Lube for a quick oil change, and the entire experience was excellent from start to finish. The team was friendly, professional, and efficient. They also checked my air filter and gave me honest feedback that it was still in great shape. I want to give a special shout-out to Jacon and Manager Thomas for their outstanding service. Both were extremely professional, knowledgeable, and made sure everything was done right. This kind of customer care is rare these days, and they’ve definitely earned a customer for life. 10/10 experience — highly recommend this location for anyone looking for honest, high-quality service.

I have come to this location multiple times and the service is always top notch and quick. Recently I noticed my coolant level was very low and popped in. They checked it out and topped it off. Can't say enough good things about this company and location.

Great service!

Very kind and efficient at this location! I requested a full synthetic oil change service and they delivered. Honored my coupon and the price felt fair!!! :)

Great service, fast and efficient. The prices are reasonable, and they’re honest about what you need without any unnecessary comments. I particularly appreciated Jonah, Jeese, Thomas, and Jacob. They’re all great workers!

Jonah helped me and was very nice