Customer Reviews for Jiffy Lube 5619 W COLONIAL DR, ORLANDO, FL, 32808-7613
Customers at W Colonial Dr talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Lawrence W.
Mar 21, 2026
PATRICK P.
Mar 14, 2026
I use to take my vehicle to Vavoline but after my last visit I was told my drain plug was stripped and they vacuumed out my oil. I brought my vehicle to Jiffy Lube for my most recent oil change and Carlos Toro was very professional I explained to him what vavoline techs told me and he checked and showed me it was absolutely fine. This will be my GOTO place for all of my vehicles. Service was quick and clean no oil spills all over my engine as it tended to happen at vavoline causing burnt oil smell for weeks! I highly recommend this particular location for vehicle maintenance. Save yourself time, money and most importantly a headache thank you Carlos for the outstanding service and attention to my concerns.
Gladys M.
Mar 14, 2026
Phillip Z.
Mar 11, 2026
Ronald R.
Mar 07, 2026
Excellent service! They were very knowledgeable of the service offered, friendly and the job was done in efficient time. It was refreshing to receive service of that magnitude in this modern era. Fully recommend them.
Morgan B.
Mar 06, 2026
Excellent and fast service!!
Tina B.
Mar 05, 2026
I had a problem with my diesel pick up truck and took it to Carlos. They took care of it and was very reasonable with the pricing. I am from out of town and was in a bind. I felt very comfortable dealing with this company. If I could give them 10 stats, I would.
VICTORIA Z.
Mar 05, 2026
Carlos was very informative and kind ? James and the entire team were gentlemen. Very quick. In and out service ??
Thirsty V.
Feb 20, 2026
My experience here was great. Joshua took great care of my vehicle. Gave me all the information that I needed. I'm definitely coming back and they now have a new customer
Shirley W.
Feb 10, 2026
Carl C.
Feb 07, 2026
Monique
Jan 30, 2026
Carlos C.
Jan 29, 2026
Great!!!
Kay C.
Jan 28, 2026
Excellent customer service
Stephie L.
Jan 10, 2026
Omar T.
Dec 16, 2025
Carlos Toro was welcoming and very attentive throughout the whole process. Sham was also very inviting and was glad to explain all the procedures and parts he was working on. They also gave me tips on what parts I should keep an eye on. Great team, I'll definitely be returning! Thanks
Hog D.
Dec 15, 2025
Emilee T.
Dec 10, 2025
Carlos hooked us up and explained everything super well, super honest and genuine dude. He is him.
Noah
Dec 10, 2025
Carlos hooked us up with a good price and got our coils swapped out fast ??
Adrian A.
Nov 30, 2025
Went to jiffy’s to get an oil change and Carlos was there , he took really good care of me! Didn’t try to upsell me anything, got my oil change done and got me out of there quick! Will definitely be coming back to bring the rest of my vehicles! 100% recommend Carlos and his crew of hard workers! The way they handled everything and communicated with each other I felt like they were military men!
Damian M.
Nov 09, 2025
Gustavo R.
Nov 06, 2025
After being given a hard time to change the oil for my new truck at Auto Nation, I was sent to Jiffy Lube by my protection plan. As soon as I pulled up, I was greeted by Carlos Toro, The manager of the location and immediately got me in the bay and contacted my service plan and made all the payment arrangements. I was in and out in about less than 10 minutes! Thanks Carlos!
James J.
Nov 04, 2025
Carlos Toro does an exceptional job every time I come well spoken and efficient .. thanks I highly recommend..
Lisi B.
Nov 01, 2025
Very professional and caring staff. Great service, will always come to this location
AKHI
Oct 31, 2025
Richard H.
Oct 31, 2025
Divida D.
Oct 30, 2025
Carlos was the best. He told me my brakes were completely gone and when he took them off he should me and they were completely gone. Some mechanics don’t do that and I can honestly say Carlos and his team are the best. Thanks so much and I do recommend Jiffy Lube for good service, great communication and honesty.
Davarius W.
Oct 10, 2025
Brought my Audi Q8 for and oil change & I would recommend again. The guys collectively responded well to each other and worked well to demonstrate not only teamwork but reliability in the work being performed.
Eat_My_Skates L.
Oct 10, 2025
I had an excellent experience at Jiffy Lube, where the staff provided quick and efficient oil change services that exceeded my expectations. The team, especially Sam, John, and the manager Carlos, went above and beyond by explaining every step of the process and ensuring I was comfortable and informed. Their friendly attitude and genuine concern for customer satisfaction truly made my visit outstanding. I highly recommend Jiffy Lube for anyone looking for reliable, fast, and friendly auto care! I will always bring my car to this location!
Tanya G.
Oct 04, 2025
Carlos & team did a great job and found impt. issues that needed repair!
Evens J.
Oct 02, 2025
Kennia N.
Sep 24, 2025
Daniyal A.
Sep 13, 2025
Shameem and Joshua took care of my AC recharge right away—walked in and they got started immediately. Fair pricing, fast turnaround, and excellent service all around. Highly recommend!
John
Sep 12, 2025
Great and fast service
Lady P.
Sep 11, 2025
?????????? Excellent Service! Had an awesome experience at Jiffy Lube! Carlos was incredibly helpful, professional, and friendly throughout the entire visit. He took the time to explain everything clearly and made sure I felt confident about the service being done. It’s refreshing to see such genuine customer care. Definitely coming back — highly recommend this location, and a big thanks to Carlos for going above and beyond!
Roxanna C.
Sep 10, 2025
Customer service is excellent. They are very nice. And take care of your vehicle. Like is their own.
Rachel G.
Sep 09, 2025
Absolutely amazing! Would highly recommend. Amazing customer service!
ssj07 C.
Aug 28, 2025
Carlos Toronto general manager so helpful ??
Shelby P.
Aug 28, 2025
The team was professional and extremely helpful. They got me the best price possible. Service was quick and the water was cold.
Raiesha A.
Aug 27, 2025
Oh my goodness. I had the pleasure of being serviced by this location and I had such a wonderful experience. James and Carlos have a great team. And they treated me very well. They displayed excellent professionalism and customer service!!! Thank you all for everything that you’ve done and the patience that you all shown. I will definitely be recommending the Pine Hills location!!
John J.
Aug 23, 2025
Carlos and Gabriel, both assistant and the general managers are always taking care of my needs and provide me with an outstanding customer service that makes me feel very satisfied at all times!
Natasha A.
Aug 23, 2025
Thank you for all always going above and beyond for your costumer you guys is a definition of a team player keep up the good work
Mai C.
Aug 21, 2025
Carlos and staff are amazing.
Raed A.
Aug 20, 2025
came in for a quick oil change and these guys delivered!! thank you guys Gabriel and Simon very helpful and professional, coming back definitely
Lindsey M.
Aug 20, 2025
The absolute kindest people work here. They were fantastic. Showed me everything that needed to be done so I felt informed and gave me fantastic tips on getting stains out of seats. This is my second time in this location and I wish I could recommend them higher.
Errin L.
Aug 19, 2025
Stephanie L.
Aug 18, 2025
Fast and efficient service Appreciate your help
Sal81 N.
Aug 16, 2025
LeMac 8.
Aug 16, 2025
quashonda T.
Aug 15, 2025
The Best Overall