Customer Reviews for Jiffy Lube 5619 W COLONIAL DR, ORLANDO, FL, 32808-7613

Customers at W Colonial Dr talk about:

Customer service

Trust

Service speed

Workmanship quality

Affordability

Lawrence W.

Mar 21, 2026

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PATRICK P.

Mar 14, 2026

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I use to take my vehicle to Vavoline but after my last visit I was told my drain plug was stripped and they vacuumed out my oil. I brought my vehicle to Jiffy Lube for my most recent oil change and Carlos Toro was very professional I explained to him what vavoline techs told me and he checked and showed me it was absolutely fine. This will be my GOTO place for all of my vehicles. Service was quick and clean no oil spills all over my engine as it tended to happen at vavoline causing burnt oil smell for weeks! I highly recommend this particular location for vehicle maintenance. Save yourself time, money and most importantly a headache thank you Carlos for the outstanding service and attention to my concerns.

Gladys M.

Mar 14, 2026

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Phillip Z.

Mar 11, 2026

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Ronald R.

Mar 07, 2026

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Excellent service! They were very knowledgeable of the service offered, friendly and the job was done in efficient time. It was refreshing to receive service of that magnitude in this modern era. Fully recommend them.

Morgan B.

Mar 06, 2026

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Excellent and fast service!!

Tina B.

Mar 05, 2026

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I had a problem with my diesel pick up truck and took it to Carlos. They took care of it and was very reasonable with the pricing. I am from out of town and was in a bind. I felt very comfortable dealing with this company. If I could give them 10 stats, I would.

VICTORIA Z.

Mar 05, 2026

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Carlos was very informative and kind ? James and the entire team were gentlemen. Very quick. In and out service ??

Thirsty V.

Feb 20, 2026

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My experience here was great. Joshua took great care of my vehicle. Gave me all the information that I needed. I'm definitely coming back and they now have a new customer

Shirley W.

Feb 10, 2026

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Carl C.

Feb 07, 2026

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Monique

Jan 30, 2026

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Carlos C.

Jan 29, 2026

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Great!!!

Kay C.

Jan 28, 2026

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Excellent customer service

Stephie L.

Jan 10, 2026

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Omar T.

Dec 16, 2025

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Carlos Toro was welcoming and very attentive throughout the whole process. Sham was also very inviting and was glad to explain all the procedures and parts he was working on. They also gave me tips on what parts I should keep an eye on. Great team, I'll definitely be returning! Thanks

Hog D.

Dec 15, 2025

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Emilee T.

Dec 10, 2025

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Carlos hooked us up and explained everything super well, super honest and genuine dude. He is him.

Noah

Dec 10, 2025

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Carlos hooked us up with a good price and got our coils swapped out fast ??

Adrian A.

Nov 30, 2025

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Went to jiffy’s to get an oil change and Carlos was there , he took really good care of me! Didn’t try to upsell me anything, got my oil change done and got me out of there quick! Will definitely be coming back to bring the rest of my vehicles! 100% recommend Carlos and his crew of hard workers! The way they handled everything and communicated with each other I felt like they were military men!

Damian M.

Nov 09, 2025

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Gustavo R.

Nov 06, 2025

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After being given a hard time to change the oil for my new truck at Auto Nation, I was sent to Jiffy Lube by my protection plan. As soon as I pulled up, I was greeted by Carlos Toro, The manager of the location and immediately got me in the bay and contacted my service plan and made all the payment arrangements. I was in and out in about less than 10 minutes! Thanks Carlos!

James J.

Nov 04, 2025

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Carlos Toro does an exceptional job every time I come well spoken and efficient .. thanks I highly recommend..

Lisi B.

Nov 01, 2025

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Very professional and caring staff. Great service, will always come to this location

AKHI

Oct 31, 2025

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Richard H.

Oct 31, 2025

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Divida D.

Oct 30, 2025

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Carlos was the best. He told me my brakes were completely gone and when he took them off he should me and they were completely gone. Some mechanics don’t do that and I can honestly say Carlos and his team are the best. Thanks so much and I do recommend Jiffy Lube for good service, great communication and honesty.

Davarius W.

Oct 10, 2025

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Brought my Audi Q8 for and oil change & I would recommend again. The guys collectively responded well to each other and worked well to demonstrate not only teamwork but reliability in the work being performed.

Eat_My_Skates L.

Oct 10, 2025

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I had an excellent experience at Jiffy Lube, where the staff provided quick and efficient oil change services that exceeded my expectations. The team, especially Sam, John, and the manager Carlos, went above and beyond by explaining every step of the process and ensuring I was comfortable and informed. Their friendly attitude and genuine concern for customer satisfaction truly made my visit outstanding. I highly recommend Jiffy Lube for anyone looking for reliable, fast, and friendly auto care! I will always bring my car to this location!

Tanya G.

Oct 04, 2025

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Carlos & team did a great job and found impt. issues that needed repair!

Evens J.

Oct 02, 2025

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Kennia N.

Sep 24, 2025

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Daniyal A.

Sep 13, 2025

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Shameem and Joshua took care of my AC recharge right away—walked in and they got started immediately. Fair pricing, fast turnaround, and excellent service all around. Highly recommend!

John

Sep 12, 2025

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Great and fast service

Lady P.

Sep 11, 2025

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?????????? Excellent Service! Had an awesome experience at Jiffy Lube! Carlos was incredibly helpful, professional, and friendly throughout the entire visit. He took the time to explain everything clearly and made sure I felt confident about the service being done. It’s refreshing to see such genuine customer care. Definitely coming back — highly recommend this location, and a big thanks to Carlos for going above and beyond!

Roxanna C.

Sep 10, 2025

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Customer service is excellent. They are very nice. And take care of your vehicle. Like is their own.

Rachel G.

Sep 09, 2025

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Absolutely amazing! Would highly recommend. Amazing customer service!

ssj07 C.

Aug 28, 2025

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Carlos Toronto general manager so helpful ??

Shelby P.

Aug 28, 2025

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The team was professional and extremely helpful. They got me the best price possible. Service was quick and the water was cold.

Raiesha A.

Aug 27, 2025

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Oh my goodness. I had the pleasure of being serviced by this location and I had such a wonderful experience. James and Carlos have a great team. And they treated me very well. They displayed excellent professionalism and customer service!!! Thank you all for everything that you’ve done and the patience that you all shown. I will definitely be recommending the Pine Hills location!!

John J.

Aug 23, 2025

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Carlos and Gabriel, both assistant and the general managers are always taking care of my needs and provide me with an outstanding customer service that makes me feel very satisfied at all times!

Natasha A.

Aug 23, 2025

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Thank you for all always going above and beyond for your costumer you guys is a definition of a team player keep up the good work

Mai C.

Aug 21, 2025

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Carlos and staff are amazing.

Raed A.

Aug 20, 2025

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came in for a quick oil change and these guys delivered!! thank you guys Gabriel and Simon very helpful and professional, coming back definitely

Lindsey M.

Aug 20, 2025

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The absolute kindest people work here. They were fantastic. Showed me everything that needed to be done so I felt informed and gave me fantastic tips on getting stains out of seats. This is my second time in this location and I wish I could recommend them higher.

Errin L.

Aug 19, 2025

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Stephanie L.

Aug 18, 2025

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Fast and efficient service Appreciate your help

Sal81 N.

Aug 16, 2025

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LeMac 8.

Aug 16, 2025

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quashonda T.

Aug 15, 2025

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The Best Overall