Customer Reviews for Jiffy Lube 5619 W COLONIAL DR, ORLANDO, FL, 32808-7613
Customers at W Colonial Dr talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Alyssa C.
May 02, 2026
Carlos and his team are amazing! Thank you guys for all your help!!
Luis I.
Apr 29, 2026
I had an excellent experience at Jiffy Lube. The team in charge provided outstanding service while taking care of my company vehicle. From the moment I arrived, they were professional, efficient, and very attentive to detail. They completed the service quickly without compromising quality, and they made sure everything was thoroughly checked and explained. It’s clear they take pride in their work and value their customers’ time. Highly recommend this location for anyone looking for reliable and top-notch service. I’ll definitely be returning!
AJ W.
Apr 23, 2026
This is my new favorite place for an oil change,no more take five lol. Carlos and his team is amazing they work very well together !!! I love them...
Juan W.
Apr 18, 2026
Mz R.
Apr 17, 2026
My second time here and each time the guys made sure to educate me on what my vehicle needs were and even helped with budget friendly options! I literally drove about 45min here today because my first experience was great and this time was no different! Carlos the manager was very welcoming, cool and felt like I knew him for ever! Josh and Eric were amazing too! They were quick and friendly. 10 out of 10 in my book!!!!
Gwendolyn B.
Apr 08, 2026
Sn W.
Apr 06, 2026
Xavier Josh and Matthew were awesome. Thank you for your help!
Selina P.
Apr 04, 2026
When it comes to services like this you are always waiting for the upsell. Not at this location. Carlos keeps it real, shows you the issues and best course of action. No upsell just real. He does that while being super personable. How many times can you say you laughed even when finding out issues about your car? I was laughing the whole time. Rest if the crew were extremely professional, efficient and kind. I had fun getting an oil change. Wild. See Carlos. He makes a difference and will take great care of your automobile.
Sarah B.
Apr 02, 2026
This is the best Jiffy Lube location, really great customer service. I would definitely recommend this location and I’ll be back when I need any maintenance on my car!
Erika C.
Apr 02, 2026
They were absolutely phenomenal. I have never had my oil changed in another state before and I have to say they check way more stuff then my regular place at home. They even open the car door for you so you can go in and pay. They were so sweet and I appreciate them. I even got to use a Groupon so I got a great deal too.
Brandon R.
Apr 01, 2026
Somara H.
Mar 28, 2026
These gentlemen were fast and efficient. Knowledgeable about what my car needed. Friendly and respectful. I will definitely be back and recommend friends and family. Thank You Xavier and Carlos
broadway_blvd
Mar 27, 2026
Definitely recommend. Excellent service, fast, convenient, attentive, discounts l, shout out to manager Carlos Toro for helping me
Sabrina R.
Mar 24, 2026
As a single physically disabled mother, Xavier and Carlos treated me with kindness and professionalism. Would highly recommend!
Lawrence W.
Mar 21, 2026
PATRICK P.
Mar 14, 2026
I use to take my vehicle to Vavoline but after my last visit I was told my drain plug was stripped and they vacuumed out my oil. I brought my vehicle to Jiffy Lube for my most recent oil change and Carlos Toro was very professional I explained to him what vavoline techs told me and he checked and showed me it was absolutely fine. This will be my GOTO place for all of my vehicles. Service was quick and clean no oil spills all over my engine as it tended to happen at vavoline causing burnt oil smell for weeks! I highly recommend this particular location for vehicle maintenance. Save yourself time, money and most importantly a headache thank you Carlos for the outstanding service and attention to my concerns.
Gladys M.
Mar 14, 2026
Phillip Z.
Mar 11, 2026
Ronald R.
Mar 07, 2026
Excellent service! They were very knowledgeable of the service offered, friendly and the job was done in efficient time. It was refreshing to receive service of that magnitude in this modern era. Fully recommend them.
Morgan B.
Mar 06, 2026
Excellent and fast service!!
Tina B.
Mar 05, 2026
I had a problem with my diesel pick up truck and took it to Carlos. They took care of it and was very reasonable with the pricing. I am from out of town and was in a bind. I felt very comfortable dealing with this company. If I could give them 10 stats, I would.
VICTORIA Z.
Mar 05, 2026
Carlos was very informative and kind ? James and the entire team were gentlemen. Very quick. In and out service ??
Thirsty V.
Feb 20, 2026
My experience here was great. Joshua took great care of my vehicle. Gave me all the information that I needed. I'm definitely coming back and they now have a new customer
Shirley W.
Feb 10, 2026
Carl C.
Feb 07, 2026
Monique
Jan 30, 2026
Carlos C.
Jan 29, 2026
Great!!!
Kay C.
Jan 28, 2026
Excellent customer service
Stephie L.
Jan 10, 2026
Omar T.
Dec 16, 2025
Carlos Toro was welcoming and very attentive throughout the whole process. Sham was also very inviting and was glad to explain all the procedures and parts he was working on. They also gave me tips on what parts I should keep an eye on. Great team, I'll definitely be returning! Thanks
Hog D.
Dec 15, 2025
Emilee T.
Dec 10, 2025
Carlos hooked us up and explained everything super well, super honest and genuine dude. He is him.
Noah
Dec 10, 2025
Carlos hooked us up with a good price and got our coils swapped out fast ??
Adrian A.
Nov 30, 2025
Went to jiffy’s to get an oil change and Carlos was there , he took really good care of me! Didn’t try to upsell me anything, got my oil change done and got me out of there quick! Will definitely be coming back to bring the rest of my vehicles! 100% recommend Carlos and his crew of hard workers! The way they handled everything and communicated with each other I felt like they were military men!
Damian M.
Nov 09, 2025
Gustavo R.
Nov 06, 2025
After being given a hard time to change the oil for my new truck at Auto Nation, I was sent to Jiffy Lube by my protection plan. As soon as I pulled up, I was greeted by Carlos Toro, The manager of the location and immediately got me in the bay and contacted my service plan and made all the payment arrangements. I was in and out in about less than 10 minutes! Thanks Carlos!
James J.
Nov 04, 2025
Carlos Toro does an exceptional job every time I come well spoken and efficient .. thanks I highly recommend..
Lisi B.
Nov 01, 2025
Very professional and caring staff. Great service, will always come to this location
AKHI
Oct 31, 2025
Richard H.
Oct 31, 2025
Divida D.
Oct 30, 2025
Carlos was the best. He told me my brakes were completely gone and when he took them off he should me and they were completely gone. Some mechanics don’t do that and I can honestly say Carlos and his team are the best. Thanks so much and I do recommend Jiffy Lube for good service, great communication and honesty.
Davarius W.
Oct 10, 2025
Brought my Audi Q8 for and oil change & I would recommend again. The guys collectively responded well to each other and worked well to demonstrate not only teamwork but reliability in the work being performed.
Eat_My_Skates L.
Oct 10, 2025
I had an excellent experience at Jiffy Lube, where the staff provided quick and efficient oil change services that exceeded my expectations. The team, especially Sam, John, and the manager Carlos, went above and beyond by explaining every step of the process and ensuring I was comfortable and informed. Their friendly attitude and genuine concern for customer satisfaction truly made my visit outstanding. I highly recommend Jiffy Lube for anyone looking for reliable, fast, and friendly auto care! I will always bring my car to this location!
Tanya G.
Oct 04, 2025
Carlos & team did a great job and found impt. issues that needed repair!
Evens J.
Oct 02, 2025
Kennia N.
Sep 24, 2025
Daniyal A.
Sep 13, 2025
Shameem and Joshua took care of my AC recharge right away—walked in and they got started immediately. Fair pricing, fast turnaround, and excellent service all around. Highly recommend!
John
Sep 12, 2025
Great and fast service
Lady P.
Sep 11, 2025
?????????? Excellent Service! Had an awesome experience at Jiffy Lube! Carlos was incredibly helpful, professional, and friendly throughout the entire visit. He took the time to explain everything clearly and made sure I felt confident about the service being done. It’s refreshing to see such genuine customer care. Definitely coming back — highly recommend this location, and a big thanks to Carlos for going above and beyond!
Flowguru
Oct 21, 2020