Customer Reviews for Jiffy Lube 3928 Cobb Pkwy NW, Acworth, GA, 30101

Customers at Cobb Pkwy NW talk about:

Customer service

Trust

Service speed

Affordability

Value

Cindy S.

Oct 09, 2026

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My experience at this Jiffy Live has always been wonderful! A big shout out to Sam and Shelby! They always have a smile on their faces and they make me feel comfortable! They explain everything so that I can understand and always recommend the best prices!

2015 O.

Oct 09, 2026

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Quick, efficient, and great employees!

Judy W.

Oct 08, 2026

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Ronald S.

Oct 07, 2026

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New shop.Technicians listened to issues and were well-informed of solutions. No pushy sales pitch, just straight forward answers to questions.

Laure K.

Oct 06, 2026

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Everybody was friendly, knowledgeable, and quick efficient service. I will be back.

Joe

Oct 03, 2026

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Sam is great!

Marie C.

Oct 02, 2026

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Informative and quick

Megan R.

Oct 01, 2026

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Sam was professional and efficient. He was thorough on the inspection regarding my car . He wasn’t pushy yet still informative. He let me know my options and was very helpful . Sam deserves a raise ! He’s a great team member !

John F.

Oct 01, 2026

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Jeffrey R.

Sep 30, 2026

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I drive a lot and have very frequent servicing needs. I always come to this Jiffy Lube first above all. The employees are always phenomenal, friendly, and I never feel pressured by overselling on unnecessary services. They respect the customer and take their job seriously. I see familiar faces every visit, and feel that they remember me. The employees are always openly engaged to answer any questions or requests while you are there. I always leave with a smile, wave, and a sense of appreciation. Car services can always be a pain on the wallet, but the service here is delivered with respect. They will almost always offer to apply a coupon for you to help! I will always come to this Jiffy Lube for any car maintenance and services.

2017 O.

Sep 25, 2026

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Good customer servicelet me know things upfront before proceeding and the services were done in a timely manner

Shaun W.

Sep 24, 2026

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First time...Shelby was great and knowledgeable, professional. Place was quick and good. Highly recommend

Gigi

Sep 23, 2026

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Very pleasant experience.! The staff was polite and friendly.! Thanks Jiffy lube

Nikki T.

Sep 21, 2026

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Mike D.

Sep 20, 2026

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I had changed my own oil at home and needed a convenient place to drop off the used oil, so I called Jiffy Lube in Acworth (Hwy 41 and 92 across from LGE) and spoke with Brian, and he said they'd be happy to take my used oil. It's up the the store manager at each location whether they do that or not. When I arrived, it was near closing time, and the last customer had just left. The place was very clean and both Brian and the one tech there were very friendly. We talked about oil changes, and they do accept customer-brought filters and oil if the customer has a particular preference. I may take Brian up on his offer for me to have them do my next oil change--it was a lot of work to do all that in my driveway in 90 degree heat to save a few dollars.

Rey P.

Sep 19, 2026

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I had a great experience at jiffy lube today. They were charismatic, right off the bat, which makes you feel so comfortable, and they're incredibly informative. They let me know about issues I was having with the car that I didn't even know were there. Was also a very quick service. Thank you, I highly recommend this location.

Arnold S.

Sep 19, 2026

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Great service

Addison G.

Sep 15, 2026

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best oil change place everrrrrr ask for AJ or Sam

Sunil K.

Sep 14, 2026

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AJ is the person you want to get to do the repairs. Honest and up to task. Would highly recommend this place. Price was great and only things that needs to be fixed were shown to me and fixed.

Rottweiler W.

Sep 12, 2026

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Polite and efficient.... again.

Justin F.

Sep 11, 2026

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Rod H.

Sep 11, 2026

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Quick service, friendly staff. Will use in the future.

Christopher M.

Sep 08, 2026

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Lydia T.

Sep 06, 2026

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Excellent customer service and super friendly folks.

Cheryl F.

Sep 02, 2026

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Customer service was great.

Jimmy F.

Aug 31, 2026

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Excellent communication and had my car ready in no time.

Kaylee D.

Aug 31, 2026

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Exceptional Service! AJ had amazing customer service!

2019 O.

Aug 30, 2026

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Tech was extremely knowledgeable and polite. He went above and beyond to provide fantastic customer service!

Savannah A.

Aug 27, 2026

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Absolutely great experience! The staff was friendly, professional, and took the time to make sure everything was done right. The oil change was quick, efficient, and reasonably priced. I really appreciated the excellent customer service and how welcoming everyone was. I’ll definitely be coming back and would highly recommend this shop to anyone looking for honest, reliable service! ????

Cherrie K.

Aug 26, 2026

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Professional very friendly. Brian even went extra mile and checked the air in the tires.

Brian M.

Aug 25, 2026

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Amanda W.

Aug 22, 2026

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The people who work here are so kind and helpful! Only place I’ll go from now on to get my oil changed!

Katherine S.

Aug 22, 2026

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First time and I will return! Shelby and AJ were professional, friendly, nice, through, helpful, knowledgeable, and took time to explain everything!

Keisha F.

Aug 19, 2026

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Brian and the crew at Jiffy Lube are great ! The waiting room is very comfortable and for women waiting … the bathroom was very clean !

douglas G.

Aug 19, 2026

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Very friendly and competitive price

Melanie M.

Aug 18, 2026

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I am so happy that this new location is here. I have been using them for my oil changes. The staff is so friendly and knowledgable!

Avinash G.

Aug 16, 2026

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I had a great experience at Jiffy Lube! Andrew was extremely supportive, helpful, and professional throughout the visit. He took the time to explain everything clearly, answered all my questions, and made sure the service was handled properly. His excellent customer service really stood out. Highly recommend Jiffy Lube, especially with team members like Andrew!

Ian K.

Aug 15, 2026

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My exper Was great Shelby helped me a lot and Made sure I was good to go!

Frazier B.

Aug 14, 2026

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Great service and very friendly.

Rita M.

Aug 13, 2026

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Exceptional, professional, quick service. Clean bays, friendly and knowledgeable staff, no upside pressure at all. Superlative.

Lesley G.

Aug 12, 2026

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We have now taken 3 different vehicles here. It costs just a little bit more than the dealership but the ease and comfort with which the staff completes everything makes it worth it. There is never any pressure to add extra expenses, they notify you if they see something and let you know the price and then leave it be for you to make a decision. We will continue to use this location especially with how friendly everybody is about everything.

David Y.

Aug 11, 2026

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Adam I.

Aug 11, 2026

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Don C.

Aug 10, 2026

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2001 O.

Jul 26, 2026

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Helpful and attentive service

Jim D.

Jul 13, 2026

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The technician told me what was wrong and the options. My decision about what to do were respected and followed without any pressure.

2020 O.

Jun 23, 2026

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Very professional and inexpensive.

2019 O.

Jun 05, 2026

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Had the A team on! Very efficient and awesome service.

2012 O.

May 25, 2026

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They always come and talk with me,explaining my options,but not pushy.

2015 O.

Apr 27, 2026

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Fast and efficient. Didn't try to upsale me anything.