Customer Reviews for Jiffy Lube 3928 Cobb Pkwy NW, Acworth, GA, 30101

Customers at Cobb Pkwy NW talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

Sena F.

May 16, 2026

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Craig M.

May 16, 2026

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Fast, courteous and professional.

Margaret D.

May 15, 2026

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The service at this location was efficient and the staff were very friendly. I will definitely be using this location again.

Deemike D.

May 15, 2026

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Great oil change service and excellent customer service! Joe and Sam both were very welcoming and helpful servicing my SUV! You can’t beat the price point compared to local competitors. I would highly recommend if you are looking to get your vehicle serviced this is the best in Acworth. They definitely have gained a new customer moving forward.

Mike D.

May 15, 2026

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Wow, to have someone really care about their job. I pulled in for a quick oil change. My attendant Sam was out standing. He genuinely cared about doing his job and making sure I was taken care off . I had been having some engine noises. He checked my radiator. I needed a a flush . It fixed my problem. It was something I had neglected. I will definitely be back !

Christine C.

May 14, 2026

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Very quick service, no waiting, facilities were clean, staff was very helpful and friendly. Sam F. was professional and explained everything that was done. Will definitely go back for next service.

Nurdan C.

May 14, 2026

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Allen J.

May 14, 2026

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The professional crew at this shop made me feel welcomed and appreciated. The service was completed by Sam and Brian quickly and completely, The shop is clean and well organized, and the customer service great.

Erin K.

May 12, 2026

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The staff were very polite, courteous and professional. I will go back again for any service needs for my vehicle.

Ava J.

May 11, 2026

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Andrew that did my car is awesome! Explains everything they did to my car, it was quick I waited in my car.

Tracy H.

May 09, 2026

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Today was my 3rd service at the Jiffy Lube on Cobb Pkwy North in Acworth. Andrew was great! I usually get an oul change but today I got a few additional services. I was out in just under an hour. Getting this done at the dealership would have taken me over 2 hours. I will definitely go back at my next service interval.

Kendall

May 09, 2026

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Employees were very courteous and thoughtful. Weren't trying to waste my time or get extra money out of me. Shoutout to my server Sam for his great work! Will come again.

Madison H.

May 09, 2026

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Brian is great - he will take care of what you need and communicate an accurate timeline. Sam is extremely helpful and transparent - he even helped clean my car windshield and put air in my tires :) -Clayton and Madison

Noel R.

May 08, 2026

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Sam, on bay 1 was amazing. I've never stayed in the car during the oil change before but he was very personable and did everything my car, "Large Marge" needed! I'll definitely return to this shop. It was cheaper by about $15 this time too!! I couldn't be more pleased.

Roberto D.

May 08, 2026

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Excelent service and fair prices

jeff S.

May 07, 2026

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Could not be happier. Very professional. 2023 Cadillac xt5. Friendly staff and great service.

Kenleigh H.

May 07, 2026

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AJ, Shelby, and Andrew were great! Amazing service that is quick and efficient! They went out if there way to help us as much as they could! Highly recommended

Betty G.

May 04, 2026

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Very good service. Will definitely be back. Sam was amazing. Only got an oil change so far.

JM T.

May 03, 2026

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Kip B.

May 02, 2026

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Best service ever!! Shelby is a prize!! You need to give her a raise, Jiffy Lube. Her Customer Service and Communication Skills were superior than most. I’d come back, for sure, just for that reason. Thanks Shelby.

Sandra H.

May 01, 2026

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Allen J.

Apr 30, 2026

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All the people that works there that I had contact with was very helpful, polite, and respectful. I was in and out in a reasonable amount of time and plan on being a regular customer in the future.. Thanks Guys ????

Jorge M.

Apr 28, 2026

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Excellent service by both Shelby & Andrew! Thank you for making my first visit an awesome one!

Javier S.

Apr 28, 2026

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Excelent service

Arlando B.

Apr 28, 2026

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The manager was extremely nice and engaging. It was really a great experience. I will definitely use this service again.

frazier B.

Apr 27, 2026

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Very polite and professional.

Eddy A.

Apr 27, 2026

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Andrew had great customer service. He explained to me why my radiator fluid was low and provided radiator fluid change with oil change. I will recommend anyone to go to this Jiffylube. Thanks Andrew!

Scott H.

Apr 25, 2026

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Sam is the man! Took my Mom’s car in for an oil change, they checked all the fluids, reset the tire pressure (it was a little low) & also changed the cabin air filter. They are great! I took my car by there later & had a service. Great customer service. You won’t be disappointed!

Marge L.

Apr 22, 2026

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Great experience. Shelby and Brian were very helpful and knowledgeable. Will definitely use jiffy lube again!

Rachael M.

Apr 22, 2026

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Friendly and fast service

Rachel D.

Apr 22, 2026

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Quick and pleasant. Did a great job.

Wendy R.

Apr 21, 2026

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The team were awesome. Very professional and knowledgeable. Will definitely be returning for an oil change

Donald S.

Apr 21, 2026

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It started with a really great guy named Sam, who was very helpful, professional, and very friendly. Shellie/Shelby (?) helped me as well, and the person underneath the car (never saw or met them) did a great job as well!! We will DEFINITELY be coming back to the Acworth location!

tman111195

Apr 21, 2026

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Outstanding quick service, friendly & knowledgeable…Sam & team were awesome. I won’t Heston come back in future, thanks guys!!

Susan B.

Apr 20, 2026

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Amazing place. So friendly and not pushy. My boss was driving by and was having issues and swung in. It was a quick fix and did it for free. I went to get my oil changed because of that. It was a great experience. I will be going back and recommend them to anyone.

Susie Q.

Apr 20, 2026

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We followed this location from their previous one. We have faithfully taken all our cars here since we located! Andrew and the entire squad are top tier!! The only thing they could have done was a new state of the art store! Done!!!

Joe L.

Apr 18, 2026

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Good service!

Steven O.

Apr 18, 2026

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Very Friendly, and professional service. My new go-to for my Trucks service needs

James E.

Apr 18, 2026

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Great service at a great price had a really wonderful time!

JBzzl1

Apr 17, 2026

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Great staff! Courteous and efficient.

Germaine H.

Apr 14, 2026

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Excellent customer experience and fast! When I pull out of this location I have the peace mind knowing they have it covered! This team is quick and the synergy is amazing! Prices are great and they explain it well. Thanks so much team!

Katie C.

Apr 11, 2026

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Sam helped me with an oil change and brought to my attention rodent concerns in my air filter. The team was very thorough and friendly. Will be returning there for future car service.

Joseph B.

Apr 11, 2026

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Excellent team, friendly, quick service and Sam was clear and concise with explaining.

Sukina C.

Apr 11, 2026

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mike L.

Apr 10, 2026

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Great service and extremely professional!

Ana G.

Apr 10, 2026

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Sherry B.

Apr 08, 2026

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They were very kind and honest.

Terry M.

Apr 08, 2026

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Quick and easy

Alberto N.

Apr 08, 2026

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Amazing experience! Great shop they really do take care and pride in their work.

Imani

Apr 06, 2026

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Incredible staff here that's always on top of things and are a pleasure to talk to.