Customer Reviews for Jiffy Lube 3928 Cobb Pkwy NW, Acworth, GA, 30101

Quick, friendly, meticulous. A great shop. I’ll be back.

Super awesome service! I was in and out for my emissions.

Sam, Joe and Shelby are awesome! Very nice people and they made me laugh! Great prices Will be coming back

I usually do my own oil changes. But had recent back surgery. Had to get someone to do it for me this time. Sam and the guys did an excellent job! Very professional, and fast. Definitely recommend for someone who doesn't do their own oil changes!

????? Outstanding service! We live in Pennsylvania and had some downtime from our baseball tournament so I stopped in for a quick oil change As soon as I opened up the hood, it was evident there was a problem. Steam coming up from who knows where. Sam,Andrew, Dylan, and Joe went far beyond what I expected. They noticed the coolant issue with my truck and took the time to thoroughly investigate and help pinpoint the problem instead of just completing the oil change and sending me on my way. The second issue came with the oil change. A piece of the plastic filter had broken off inside of the engine compartment. Something that could’ve turned catastrophic was remedied by these fine gentlemen. It took them a bit of time, but they were able to extract the piece of plastic, which could’ve seriously damaged my engine. Their professionalism, honesty, and willingness to go the extra mile were truly impressive. They explained everything clearly, treated me with respect, and showed that they genuinely care about their customers—not just getting them in and out the door. They even went as far as trying to locate a radator for me and when that failed, they gave me directions to a nearby mechanic. It’s refreshing to find a team that takes such pride in their work. I highly recommend this Jiffy Lube and want to thank Andrew, Dylan, Joe and esespecially Sam for providing exceptional customer service.

Good people. Good job. Thanks

Very nice , fast and I like how you can stay in the car.

Very friendly and very professional

Great experience having my oil changed. Make sure to check their website for coupons to get significant discounts.

Very friendly staff and prompt service. I will definitely return when needed.

Very fast and great professionals,and very clean area.

I want to recognize Sam for providing amazing customer service. He was patient, kind, and very helpful throughout the entire process. It’s not often you come across someone who genuinely cares about helping others, and Sam definitely did. Thank you, Sam!”

Great service! Thorough vehicle investigation, teamwork was top notch. Clean facility.

Wanted to give it a try since it was knew, great experience in and out not like the other places.

Hands down the best experience I’ve had getting my oil changed. I had a screaming baby and Sam made the whole process so simple and easy for me. He was so polite, called me by name and went above and beyond and fixed my tire pressure for me as well. I’ll come here every single time. Thank you Sam and Jiffy lube! Side note, you can tell these people just really enjoy working together and that comes through in their customer service!

Great service at the new Jiffy Lube on Cobb Parkway. Sam and Shelby were amazing, along with the rest of the team that helped me out with my oil change yesterday! Great customer service!

Absolutely the best service ever! Conducted my oil change and an engine flush quickly. Even diagnosed another issue that should be covered by my manufacturer power train warranty. Will return.

Very friendly crew. Told me everything they were doing as they were doing it. I will definitely be returning.

These guys are great.

Sam was professional, communicative, and very knowledgeable in his craft! My experience was pleasant and efficient and I look forward to utilizing this location for my vehicle needs in the future! Give them a try, you will not be disappointed!

Customer service was very good. First time at jiffy lube . Will come back again

Good and quick service. Sam was kind and helpful and so was this other guy with a gray beard.

I stopped by to get an emissions test on my 2020 Jeep Wrangler. The people were extra friendly and the test was performed in a timely manner.

Professional service and accommodating. Will be back in the future!

Great team at this location and very thorough in checking car to make sure you drive away safe and happy.

Andrew and Joseph provided excellent service and close attention to detail on my visit. 2021Tacoma.

You guys were GREAT! 100% recommend.

First time to Jiffy Lube, I was out in 15 - 20 minutes. No hassle, Sam explained the process. i will be returning, fast and reliable Ron

Sam was very nice and very helpful. There was some concerns with a recall on my vehicle and the type of oil that should be used. He was very helpful in figuring it out. I will definitely come back!

Great job on my van! Very fast and very friendly service! As a single mom, I did not feel pressured into getting anything done and everything was explained well. Will definitely visit again.

Great care by Sam F and the team!! Very attentive, and very informative. 12/10 definitely recommend!!!

Brian and Sam were amazing. Honest and knowledgeable employees. Thank you!

The new Acworth location was great! Service, timing, and overall experience was wonderful. Shout out to Sam. Great customer service!! I will definitely go back with my RAV4.

Staff were very helpful & courteous making us feel very comfortable and at ease, very professional! Thank you so much!

My first time visiting this location. From the moment I drove onto the parking lot around to the service area I was immediately greeted. That was a huge PLUS for me. All my questions that I had were answered. Prices were explained beforehand. Great customer service. I will definitely be back and I will definitely recommend. I've been to another location and I was definitely not treated as nicely and professionally as I were at this location. I will always take my business where I feel I am wanted to be, even if it's driving a little further.

Fast, courteous and professional.

The service at this location was efficient and the staff were very friendly. I will definitely be using this location again.

Great oil change service and excellent customer service! Joe and Sam both were very welcoming and helpful servicing my SUV! You can’t beat the price point compared to local competitors. I would highly recommend if you are looking to get your vehicle serviced this is the best in Acworth. They definitely have gained a new customer moving forward.

Wow, to have someone really care about their job. I pulled in for a quick oil change. My attendant Sam was out standing. He genuinely cared about doing his job and making sure I was taken care off . I had been having some engine noises. He checked my radiator. I needed a a flush . It fixed my problem. It was something I had neglected. I will definitely be back !

The professional crew at this shop made me feel welcomed and appreciated. The service was completed by Sam and Brian quickly and completely, The shop is clean and well organized, and the customer service great.