Customer Reviews for Jiffy Lube 3928 Cobb Pkwy NW, Acworth, GA, 30101

Customers at Cobb Pkwy NW talk about:

Customer service

Service speed

Trust

Affordability

Value

2017 O.

Sep 25, 2026

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Good customer servicelet me know things upfront before proceeding and the services were done in a timely manner

Shaun W.

Sep 24, 2026

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First time...Shelby was great and knowledgeable, professional. Place was quick and good. Highly recommend

Gigi

Sep 23, 2026

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Very pleasant experience.! The staff was polite and friendly.! Thanks Jiffy lube

Nikki T.

Sep 21, 2026

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Mike D.

Sep 20, 2026

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I had changed my own oil at home and needed a convenient place to drop off the used oil, so I called Jiffy Lube in Acworth (Hwy 41 and 92 across from LGE) and spoke with Brian, and he said they'd be happy to take my used oil. It's up the the store manager at each location whether they do that or not. When I arrived, it was near closing time, and the last customer had just left. The place was very clean and both Brian and the one tech there were very friendly. We talked about oil changes, and they do accept customer-brought filters and oil if the customer has a particular preference. I may take Brian up on his offer for me to have them do my next oil change--it was a lot of work to do all that in my driveway in 90 degree heat to save a few dollars.

Rey P.

Sep 19, 2026

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I had a great experience at jiffy lube today. They were charismatic, right off the bat, which makes you feel so comfortable, and they're incredibly informative. They let me know about issues I was having with the car that I didn't even know were there. Was also a very quick service. Thank you, I highly recommend this location.

Arnold S.

Sep 19, 2026

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Great service

Addison G.

Sep 15, 2026

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best oil change place everrrrrr ask for AJ or Sam

Sunil K.

Sep 14, 2026

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AJ is the person you want to get to do the repairs. Honest and up to task. Would highly recommend this place. Price was great and only things that needs to be fixed were shown to me and fixed.

Rottweiler W.

Sep 12, 2026

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Polite and efficient.... again.

Justin F.

Sep 11, 2026

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Rod H.

Sep 11, 2026

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Quick service, friendly staff. Will use in the future.

Christopher M.

Sep 08, 2026

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Lydia T.

Sep 06, 2026

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Excellent customer service and super friendly folks.

Cheryl F.

Sep 02, 2026

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Customer service was great.

Jimmy F.

Aug 31, 2026

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Excellent communication and had my car ready in no time.

Kaylee D.

Aug 31, 2026

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Exceptional Service! AJ had amazing customer service!

2019 O.

Aug 30, 2026

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Tech was extremely knowledgeable and polite. He went above and beyond to provide fantastic customer service!

Savannah A.

Aug 27, 2026

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Absolutely great experience! The staff was friendly, professional, and took the time to make sure everything was done right. The oil change was quick, efficient, and reasonably priced. I really appreciated the excellent customer service and how welcoming everyone was. I’ll definitely be coming back and would highly recommend this shop to anyone looking for honest, reliable service! ????

Cherrie K.

Aug 26, 2026

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Professional very friendly. Brian even went extra mile and checked the air in the tires.

Brian M.

Aug 25, 2026

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Amanda W.

Aug 22, 2026

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The people who work here are so kind and helpful! Only place I’ll go from now on to get my oil changed!

Katherine S.

Aug 22, 2026

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First time and I will return! Shelby and AJ were professional, friendly, nice, through, helpful, knowledgeable, and took time to explain everything!

Keisha F.

Aug 19, 2026

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Brian and the crew at Jiffy Lube are great ! The waiting room is very comfortable and for women waiting … the bathroom was very clean !

douglas G.

Aug 19, 2026

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Very friendly and competitive price

Melanie M.

Aug 18, 2026

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I am so happy that this new location is here. I have been using them for my oil changes. The staff is so friendly and knowledgable!

Avinash G.

Aug 16, 2026

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I had a great experience at Jiffy Lube! Andrew was extremely supportive, helpful, and professional throughout the visit. He took the time to explain everything clearly, answered all my questions, and made sure the service was handled properly. His excellent customer service really stood out. Highly recommend Jiffy Lube, especially with team members like Andrew!

Ian K.

Aug 15, 2026

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My exper Was great Shelby helped me a lot and Made sure I was good to go!

Frazier B.

Aug 14, 2026

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Great service and very friendly.

Rita M.

Aug 13, 2026

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Exceptional, professional, quick service. Clean bays, friendly and knowledgeable staff, no upside pressure at all. Superlative.

Lesley G.

Aug 12, 2026

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We have now taken 3 different vehicles here. It costs just a little bit more than the dealership but the ease and comfort with which the staff completes everything makes it worth it. There is never any pressure to add extra expenses, they notify you if they see something and let you know the price and then leave it be for you to make a decision. We will continue to use this location especially with how friendly everybody is about everything.

David Y.

Aug 11, 2026

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Adam I.

Aug 11, 2026

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Don C.

Aug 10, 2026

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David H.

Aug 08, 2026

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Damon K.

Aug 07, 2026

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Polite, energetic and prompt

Jacqueline W.

Aug 07, 2026

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Very professional and courteous. The coupon offer was very much appreciated.

Amy R.

Aug 05, 2026

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I came to Jiffy Lube Acworth location this week. I had two brake lights and a blinker light ( bulb) go out. Brian and Shelby were fantastic. Brian found the reason my bulbs kept going out! The staff is very friendly and knowledgeable. I was extremely happy with the price and value..

Chris L.

Aug 04, 2026

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Excellent experience at Jiffy Lube! Andrew and his team were professional, friendly, and incredibly efficient. They took great care of my vehicle, explained everything clearly, and had me back on the road in no time. It's refreshing to find a team that genuinely cares about customer service. Highly recommend Andrew and his crew for their outstanding work and positive attitude!

Richard A.

Aug 03, 2026

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I had been taking my business to another oil change competitor it decided after reading and seeing multiple negative tv news reports on local tv about this competitor decided to give Jiffy Lube a try. The service from the tech was far above what I received at their competitor. There was constant communication between the team members to ensure all aspects of of the safety checks as well as the oil change were checked off.

Debbie P.

Aug 03, 2026

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B K.

Aug 03, 2026

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Joe and Andrew were a great team. Quick and efficient. Carried on pleasant conversation as I waited in my car. Made necessary recommendations for future service. Will definitely be returning to this location!

Pat J.

Jul 29, 2026

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Drove in for an oil change before going into the office. The team was very efficient and moved everything along so I was able to complete the oil change and get into work on time.

Lisa K.

Jul 27, 2026

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Very friendly and attentive staff.

2001 O.

Jul 26, 2026

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Helpful and attentive service

Jim D.

Jul 13, 2026

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The technician told me what was wrong and the options. My decision about what to do were respected and followed without any pressure.

2020 O.

Jun 23, 2026

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Very professional and inexpensive.

2019 O.

Jun 05, 2026

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Had the A team on! Very efficient and awesome service.

2012 O.

May 25, 2026

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They always come and talk with me,explaining my options,but not pushy.

2015 O.

Apr 27, 2026

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Fast and efficient. Didn't try to upsale me anything.