Customer Reviews for Jiffy Lube 6680 Thompson Way, Columbus, GA, 31909
Customers at Thompson Way talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Brianna C.
Mar 22, 2026
Really great fast and friendly service.
Elizabeth W.
Mar 21, 2026
Went in because our truck was leaking oil. The jiffy lube we had visited in TN didn’t replace the filter correctly. The jiffy lube in Columbus assessed the issue, cleaned where it had leaked, replaced the filter even though it was structurally fine, and topped the oil off saying they’d take care of it with the TN location. Everyone was professional and so kind. I was in and out in about 10 minutes. Amazing.
Andrew C.
Mar 08, 2026
From the girl who greeted me and the rest of the crew didn't catch their names but they were all very professional and nice. Highly recommend ??
Dugan B.
Feb 24, 2026
Kaitlyn A.
Feb 21, 2026
Jiffy lube did a great job at accessing the needs of my car. The oil change line was consistent and yet the wait time was equal to the task at hand. It takes about 15 min to get the oil changed. We drive a high Mike vehicle and so the oil change costed about $120.
chip D.
Feb 18, 2026
The workers were very professional and knowledgeable and the facility very clean. Will tell family and friends about my visit.
Roland H.
Feb 18, 2026
The workers were very professional and kind and the facility very clean. Will tell friends and family about my visit.
nancy W.
Feb 18, 2026
Carolyn B.
Feb 17, 2026
Was visiting columbus in February, start having problems with my car. Pull in was greeted by Ms Tiffany with a smile and hello. Took me to the waiting area, while Anthony look at my car, and found exactly what the problem was A-1 service. Would visit again.
Trey M.
Feb 15, 2026
Staff was friendly and helpful
Jessieka M.
Feb 14, 2026
Shar is amazing. Great customer service and great smile.10/10 had her the last few times I been here
Lauren H.
Feb 12, 2026
Shar was so helpful and knowledgeable! She got me in and out for my oil change, and even found a coupon for me to use.
Greg K.
Feb 05, 2026
Rick K.
Feb 04, 2026
Excellent service, courteous team members
Alyssa R.
Feb 03, 2026
Huge shout out to Bama for exceptional customer service and outstanding quality of work! I brought my Yukon in for the first time, and he took great care of it! I will certainly be a returning customer from here on out! Thank you so much again Bama!
Cane A.
Jan 30, 2026
Great service.. Good attitude and very knowledgeable about cars and oil. The staff took care of my vehicle in good time
Mari K.
Jan 30, 2026
Brian H.
Jan 28, 2026
Simple request, but Excellent service nonetheless. With the cold weather I needed some air in my tires. I was greeted in the parking and was quickly pulled up to the garage. Isiah was super efficient and professional. He had me complete very quickly. I’ll be back again when our oil change is needed.
wubs
Jan 22, 2026
Isaiah was very professional and had my oil change done quick!
Trent R.
Jan 20, 2026
Staff were very courteous and professional. Great service.
Dita R.
Jan 18, 2026
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Jan 16, 2026
Ellis H.
Jan 16, 2026
Very helpful and quick
Gregg S.
Jan 06, 2026
Great job! Fast and friendly! Everyone has a wonderful attitude!
Mackenzee G.
Jan 04, 2026
Very friendly and quick!
Shasta G.
Jan 04, 2026
Kimberly Y.
Jan 04, 2026
Excellent service by each and every crew member. Answered all my questions and concerns. Very thoughtful and thorough. Will definitely recommend
Jacques J.
Dec 29, 2025
Great experience as always. Nothing to complain at all.
Corey H.
Dec 29, 2025
I appreciate the excellent customer service and great prices to help me stay on the road
Marie W.
Dec 24, 2025
Very pleasant and helpful
Anthony S.
Dec 23, 2025
Like always, excellent customer service.
Michelle S.
Dec 19, 2025
miles G.
Dec 17, 2025
Had a great visit. Super fast and a great helpful staff.
Sumer T.
Dec 17, 2025
Love the staff! They showed me the things that needed to be addressed and didn’t try to make me replace things that weren’t needed. I appreciate their honesty. It matters!!!
rb1able
Dec 13, 2025
Was seen in a timely manner. Quick service and very welcoming, kind, and sociable workers.
Cindy F.
Dec 13, 2025
This was my first visit to Jiffy Lube off Thompson Way and Sharnice was absolutely wonderful. She had excellent customer service skills and made my visit a smooth process. I will be back for my next visit. Thanks again!
William C.
Dec 10, 2025
Came in for help with a service the young lady came out and helped me right away. Will refer all my family and friends to this location. Great people and friendly and professional service.
Kristal S.
Dec 08, 2025
This location is fast and friendly!!! Shar took great care of me! Thanks Shar!! I will be back!!
B S.
Dec 07, 2025
All four of my tires were running low of air & I panicked. I drove over to Jiffy Lube & met a lovely individual, Shar. She is such a phenomenal person! Also, Shar was very attentative, kind, & patient. Thank you for your help, Shar!
Marc S.
Dec 01, 2025
The entire staff was absolutely polite and very professional.
Silas H.
Nov 25, 2025
They were nice and in charge
D L.
Nov 25, 2025
Jiffy Lube is always my go-to, and today Tiffany, John and Jonathan made the visit even better. They were friendly, professional, and super efficient with my oil change. They made the whole experience smooth and easy. Great service as always from Jiffy Lube!
maxnmimi
Nov 24, 2025
Very courteous and friendly service, crew is informative. Oil change and fluids topped off. Plus, a Military discount is always great, Thank you!
Alyssa M.
Nov 24, 2025
Great experience! First time at a Jiffy Lube and I was not disappointed. Great service and fast! Shar was fantastic in helping navigate the process from start to finish!
Ishjaisaaca D.
Nov 22, 2025
My tire was flat, I pulled up and needed air and all four of the employees came to assist me and they were being like really really really sweet. They put air in my tire and they didn’t charge me at all!! yeah I think if you do want to go to a tire place, This is the best tire place to go to. - The girl in the black Honda :)
Mickey B.
Nov 20, 2025
Have used this business for oil changes and tire rotation since they opened. I like the convenience and each experience has been very professional. Highly recommend.
Jeannette G.
Nov 20, 2025
Very friendly staff and very fast service!
Crystal F.
Nov 19, 2025
Great place! Close to the house and never a wait!
cameron B.
Nov 15, 2025
Very clean and professional, not taking my truck anywhere else but here
Luis S.
Nov 11, 2025
Phenomenal customer service and teamwork amongst the staff. Highly recommend this location and team for all automotive needs and services.