Customer Reviews for Jiffy Lube 3320 BUFORD HIGHWAY, CUMMING, GA, 30041

The goth/emo girl that works there was super sweet and answered all my questions! I was very well taken care of!

They changed my cabin air filter fo free and gave a $25 discount . The goth lady was very helpful and professional . 10/10 experience!

Unlike Valvoline, they actually put oil back in the car after removing the old....imagine that, and they charged a fraction of the cost.

Everyone here is lovely, manager is great and his staff is awesome too!

Comfortable clean seating area. Everyone is professional and nice. Highly recommend.

Great

Great customer service, and a free car wash!

Went for emissions but they do that just fine. If there's no wait it's like 10-15 mins. You get a free basic carwash ticket that you can use immediately after. Carwash is fine for an automated one. It is always fun to watch however. You do get unlimited time with vacuums and trash cans to clean your interior. Overall would do emissions again.

Best Jiffy Lube I've ever been to! Amazing service. Professional and friendly staff. They were very fast with my oil change. Love the free car wash.

From the moment I pulled up the customer service was phenomenal. Tori walked me through the different options and pricing giving me all of the knowledge and not just forcing me to choose the priciest like other places I have encountered. It was a quick wait while they changed my oil, filter, and checked my fluids during which time they brought me the air filter l. I could see how dirty it was and make the call about getting a new one for myaelf instead of having to rely on someones word it was dirty... unfortunately in the past this was a way I know places to get more money for unnecessary things, so I also appreciatd this! They have a cool coffee and snack area lounge to stay warm in, and the checkout is quick and they give you a complementary car wash voucher! Top notch service, thank you Tori and the Jiffy team, definitely going to be the only place I take my Nissan Altima.

Thank you to Pablo he went the extra mile for me last night. Came in for an oil change, they helped changed my filter and found my oil cap was missing. Pablo went the extra mile and ordered a new piece and picked it up right away and put it on for me. Great customer service I will definitely keep doing business here.

Second time coming to this place for an oil change and I’m so happy I did! Pablo is super friendly and super helpful! He made me aware of a few issues on my car and I can’t wait to go back soon to have him and his team work on it for me. Great service from awesome people!

Good and quick service for an oil change. There was no line so I was luck to be in and out. They also gave a free car wash ticket with the purchase of the oil change.

was the best service I've had since moving to Georgia 6 weeks ago. The store manager set the tone followed by her technician Garrett. Both provide outstanding customer service and won me over for Future visits for all my oil change needs and other services they provide.

They did a great job of explaining synthetic blend vs high mileage oil and making a recommendation. They always have a coupon available online. They're always quick and a lot cheaper than Take5. The only thing I prefer about Take5 is that you stay in the car. It seems kind of pointless to go inside for only 10 minutes. Paying in your car and staying in your car is a bit easier for everyone once they invest in the POS systems out in the garage.

Professional staff, quick service, and clean work environment. It's also great that their emissions come with a carwash service. Will definitely be back! ??

Above and beyond. The technician let my wife know that our vehicle tag had expired. We hadn't noticed and appreciate the extra attention provided.

Customer service was great! Was in and out in about 30 minutes. I will definitely be returning and highly recommend them for vehicle maintenance, as well as car wash and detailing.

We had a great experience with Nigel during our oil change. He explained what we needed for our vehicle and was very friendly and knowledgeable. Brandon and Carolyn were also very helpful. My in-laws referred us here after a bad experience at a different company, and they were also very pleased with the service. We will be back! Thank you!

They were great. It's a little pricey but the service and professional friendliness of the staff balance that. Great job.

I really like the idea of sitting in my car while my oil is being change

Excellent customer service

Very professional and in and out quickly.

Super friendly and fast ..... free car wash was a nice unknown bonus

Very, very clean store, all staff extremely polite and friendly. In and out in less than 20 minutes, and you get a free car wash as well.