Customer Reviews for Jiffy Lube 4470 JIMMY LEE SMITH PKWY # C, HIRAM, GA, 30141-2724

I mean wow. The staff was extremely attentive today. Held the door for me going in and out. Got an emissions test done very quickly. There is no way I could have been more pleased.

I was broke down with my child and Brandon went above and beyond to help me get back on the road for free. Definitely saved the day and will always refer people to this location!

They did a good job and got me a 50% off coupon on line that I didn't know about.

Great customer service. Very helpful, knowledgeable and professional. Also very good price point on all services available.

Great work, and fast. Nice job and keep up the Amazing work!

Service was quick, friendly and efficient!

Upon arriving to the store at opening, I was greeted by Brandon. He had patience with my questions. The services were performed by him and Juliet. They informed me of needed and recommended additions (filters and signal bulb). Their presentation of the services was ABSOLUTELY SUPERIOR! I recommend to everyone to visit the HIRAM location. Brandon, Juliet and Shay are the greatest!!!

Everyone who works there is very friendly; they explain every single detail to you. Excellent work! ??

Brandon was great, very professional and very helpful. I told him I knew I had an oil leak and he explained what was going on to me way better than the Cadillac dealership ever did. Then he gave me some helpful suggestions.

Nothing is better than going to get an oil change and meeting an honest manager/mechanic. Today I was explaining to the manager that I was hearing a tick and maybe it was my oil or a bad filter and he was amazing with his patience and truth about what I could do to work on the car. He went ahead and topped my fluids, changed my oil filter to the mopar one, and adjusted my tire pressure to the proper air. If I could I would select 10 stars and I will be sending my family to that location to have work done as well! Thanks again

Both associates were super friendly and helpful. The guy allowed me to stay in my Car while he did my oil change when he saw I had kids in the car and he allowed me to pay as well while I was in the car.

Brandon and Juliette were awesome they took the time to answer all of my questions and was very knowledgeable about the service I needed and sainti was awesome as well I be will return

Brandon and Jacob did a phenomenal job!!! I've never had a more faster, quality and courteous service at jiffy lube before (I started going to take 5 but after today I'll definitely be back here). They are top notch and a paragon of excellence ?????

Brandon was fabulous...GREAT dervice!

Excellent service. Customer service is great!

Great customer service. Fast and friendly. Salute to the staff.

The staff was courteous and attentive. Rendered quick service and they had a sense or humor.

Outstanding service. We had another oil change place( I will not name names) who stripped my oil pan cap. The manager was awesome and they were able to change my oil and get the cap back on until I can get the oil pan replaced. The manger was so helpful as well as his workers! Thank you so much, you have made a lifelong customer and will now be changing the oil on all 4 of our cars!!!

Great people and service

I had an excellent experience at my local Jiffy Lube here in Hiram! The team was incredibly quick, friendly, and efficient from start to finish. They made the whole process smooth and stress-free. A special shoutout to the manager, Brandon, who went above and beyond. He even took the time to fix my windshield wiper fluid hoses at no charge! Highly recommend this location if you’re looking for fast, honest, and genuinely helpful service!

I had a great experience at Jiffy Lube thanks to Brandon, the manager.& Tj I came in with an issue involving my windshield washer fluid, and he took the time to really help me figure it out instead of just rushing me through. He was professional, knowledgeable, and made sure everything was working properly before I left. It’s not every day you get that kind of customer service—Brandon went above and beyond to make sure I was taken care of. The whole process was quick, smooth, and stress-free. Definitely recommend this location if you want honest service and people who actually care about helping you out! -Brandon

I had my oil changed at the Hiram Jiffy Lube and had a good experience. They weren't pushy or impatient. They were friendly and quick. Their price is average but I had a coupon they sent to my email which made it a good value.

Professional assistant, manager check fuilds and informed me that an oil change wasn't needed yet. And that I could return when it was. Appreciate not being taken advantage of, not giving me a service that I didn't need. Resently purchased the vehicle wasn't sure of the history.

I just have to say your team here were EXCELLENT!!!! YOUR SUPERVISOR BRANDON TAUGHT ME A LOT ABOUT MY VEHICLE AND TREATED IT LIKE HIS OWN GOD BLESS HIM AND JULIET. SHE HELPED ME A LOT AS WELL AND I LOVE HER SPIRIT IT WAS SO REFRESHING!!!! MAKE WANNA DRIVE AGAIN FROM ATLANTA JUST TO GET THAT VIBE FROM THEM AGAIN!!!!

Everyone here is a wonderful. The service is quick, thorough, and the staff is so friendly.

Everyone was very nice and helpful. I will definitely go back to this location when it's time for my next oil change.

Service was fast and the people were very friendly! Thank you.

I’ve had my vehicle serviced at Jiffy Lube three times, and the customer service keeps bringing me back. Brandon, Juliet, Shay, Michael, and Jacob are all professional, friendly, and truly care about their customers. Brandon is very knowledgeable when it comes to automotive diagnostics and takes the time to explain things and make sure you understand what’s going on with your vehicle. The entire team works together to make the experience smooth and pleasant. If you’re looking for great service and a team that goes above and beyond, I highly recommend the Jiffy Lube team in Hiram.

I use this location for a small fleet of service vans and it is my favorite oil change here on the main strip

Professional and quick service. I will be visiting again.

Brandon the manager and team has the BEST customer service in the business… I will be back … Th aka for the knowledge Brandon regarding my Ford Truck.

The customer service was amazing. They were very polite and on point and consistent with getting me taken care of I will Recommend this store To all of my friends. Very manageable and respectful group of guys!

Service and experience was exceptional and the young ladies were knowledgeable, friendly, and helpful. They explained what they were doing and was particularly supportive that I was in a conference call and gave me time to finish.

I had an excellent experience at the Jiffy Lube in Hiram, and I want to personally recognize the manager, Brandon, and his team. From the moment I pulled in, the entire staff was professional, respectful, and supportive. Brandon was extremely knowledgeable and took the time to really educate me about my truck. Instead of just rushing through the service, he explained what was going on, answered my questions, and made sure I understood everything. That level of customer care is rare these days. I truly appreciated how he treated me with honesty and respect. By the time I left, I felt confident that I had made the right decisions for my truck. It’s clear that Brandon takes pride in both his work and his team, and it shows in the way the whole shop operates. If you’re in the Hiram area and need service for your vehicle, I highly recommend stopping by this Jiffy Lube. Brandon and his crew will take great care of you.

Quick service. Unfortunately couldn’t rotate my tires due to size of my truck but they did recommend someone nearby.

The staff is so nice and helpful. They really care about the services they provide… and your wallet! 10/10 for me!

Store manger Brandon and Jacob , provided me with actual service, they were extremely knowledgeable and I felt like I learned a lot while I was there

Hiram, Georgia. Great customer service! Very kind and professional staff. I was in and out in no time. It’s nice to support our own local businesses in our community. I will definitely become a repeated customer and tell all my friends. Good job!!!

Professional very friendly and fast service

We had our oil changed with another company however the following day we had a notification that our oil level was too high. We stopped by and they graciously took care of us by fitting us in quickly to drain excess oil. Highly recommend their service. Everyone is incredibly kind.

I was in and out within 30 minutes on a Monday. The woman who greeted me & helped with my service is the sweetest, most pleasant person I've met while getting an oil change. She checked my tire pressure and reset the oil change light without my asking. I had a great coupon for a synthetic blend oil change. There was cold water in the lobby while I waited for car inside out of the heat. Great experience.