Customer Reviews for Jiffy Lube 4200 Jiles Rd NW, Kennesaw, GA, 30144

Location is GREAT for customer service and timeliness to complete work. Robby, AJ, and the rest of the crew were true professionals. Highly recommend

I had transmission problems . Ronnie is so knowledgeable and repaired the problems

Great experience. With light hearted humor and professionalism!! Emission testing.

Had emissions done

The staff was great the manager was outstanding making sure everything was done properly. I will definitely be coming back for my next service. Thank the crew off jiles rd kennesaw ga.these guys set the standard how to do outstanding customer service.

The team here is very nice, quick and professional. They do a great job. Highly recommend

So fast!!

The customer service is unbelievable at this location!! these guys are in a fantastic mood and take such great care of you!! A++

Robbie and his team went above and beyond for me! They checked everything, not just the oil in my car. They were honest about what they found and didn’t try to “sell me” on anything. Just told me when things were going to be due on my car. My Jeep had been sitting under trees while I was on vacation. Robbie cleaned under my hood and got all the gunk from under the hood. I highly recommend Jiffy Lube! It is my new stop for car service.

Friendly staff who you can tell care about customers and their job. They were all super helpful with my car. Had a miscommunication with the manager about price because of my own ignorance but he was very apologetic and took care of the situation. Will be back again.

Always great Service and Professional Staff!!

Traveling from Florida and change oil light came on. Your team was outstanding. They were professional yet warm and welcoming. I was informed of a couple of other things that needed addressed and they took care of that as well. Thank you Jiffy Lube!

All the guys were super kind and friendly. You could tell they appreciated the business and they made me feel valuable.

Fast, efficient, and easy

I always receive the best service here! Friendly and happy to help folks there!! ??

Manager and service technicians work well for what's available onsite. Long wait times & return visits if parts aren't available.

The Staff are Excellent and very Professional Thank you

The gentleman with the long black locks was super informative, kind, and knowledgeable. He was very quick & the other gentleman that was working today as well I apologize I didn’t get their names but he had mid length brown hair & tattoos was so nice & told me the next steps I need to take to fix issues with my car since he’s had similar issues! Thank you both so much!

The service was excellent. Everyone was so polite. I told them what I wanted done and it was all within the scope of their service. They even alerted me to a brake light was not working and replaced it at a cost. I felt very comfortable with the service and they will be my go to in the future.

Went to jiffy lube to get my wife's car an oil change and the young man A.J was so perfessional and genuinely cared about my concern. I really appreciate the customer service. Thanks AJ!!

I came in for my emissions test and had my toddler and baby with me. Jason was so accommodating and helpful and I could tell he was trying to get us in and out as quickly as he could. He had us wait in the lobby so the car wouldn’t get too hot for the kids and ran to open the doors for me. So appreciate his kindness and thoughtfulness!

Fast, friendly service!!

Phenomenal customer service, no wait on a Saturday, quick oil change and rotation, and $30 off. Great stuff. Will be coming here for my car needs from now on.

I was very impressed with the level of care and respect from the staff, especially the manager on duty. Will return!

Needed emissions. I’ve been coming here for years. They are always fast, friendly and professional.

Thorough. Focused. Engaging.

Fastest emissions test I've ever had. Told me 20 minutes and were done in 5. Excellent service and great customer service

Quick, courteous, thoughtful and through

I appreciated AJ’s customer service!!

Fast, courteous, and thorough!

Quick, efficient, and staff was great!

I've been getting services since 2019, and let me just say the staff, technicians never disappoint... I always get the best, quick, professional serves... The awesome same service from Jiffy Lube...it hasn't changed..since then...Thanks again guys...

Emissions

My girlfriend and I came in for service, and we had a fantastic experience. Antwuni helped me, and Max helped my girlfriend. As two women, we’ve sometimes felt talked down to or pressured when dealing with car maintenance, but that was absolutely not the case here. Both of them were respectful, professional, and took the time to explain everything clearly without making us feel uncomfortable or pushed into anything. The service was quick, honest, and stress-free. We left feeling informed and confident about the work that was done. Excellent customer service all around, and we’ll definitely be back.

Antwuan was so helpful

I drive about 50K miles per year and always use quick lube locations for my routine maintenance. The service I received here today was over and beyond any that I have received in many years. I don't do reviews often, but the crew here earned my future business. Thank you guys!

Everyone was so professional, honest, and knowledgeable. I highly recommend them. Thanks guys I drove away convenient that my services were done correctly.

Second time at this jiffy lube, highly recommend! Max is awesome! He explained the services I needed clearly in a way for me to understand. Detail oriented with no hassling for a better price. Great people!

I got my oil changed today and I am so thankful for Max! He was polite and thorough. He checked my lights. (No one’s asked to do that before), and saw my tag light was out!! He saved me a ticket… I really appreciate his work ethic and kindness!