Customer Reviews for Jiffy Lube 1489 PUNCHBOWL ST, HONOLULU, HI, 96813-2001
Customers at Punchbowl St talk about:
Customer service
Service speed
Trust
Appointment scheduling
Workmanship quality
Manda N.
May 09, 2026
best jiffy lube there is on the island. the workers are all so kind, Casey is the best to work with! The line was long but they were quick and it really only took 15 mins for the oil change. I will definitely be coming back to this location.
Britt
May 09, 2026
Zane E.
May 07, 2026
Great service
Duane H.
May 06, 2026
Just finished my oil change and I’m happy about the experience. From the moment I arrived Jamar set the tone which was friendly. Then when the service was done, Kasey had my vehicle waiting for me. She explained the importance of completing a routine oil change. She was professional and everything went smooth. I recommend this place to everyone.
Johny C.
May 05, 2026
Fast Service good people and real nice
Keala K.
Apr 30, 2026
This place is the best. I come here all the time. This time their technician was on his lunch break but he ended his break early so he could work on my car. Customer service is the best of any jiffy lube on the island.
Nurse B.
Apr 29, 2026
Ursula J.
Apr 29, 2026
Christie M.
Apr 28, 2026
aiden C.
Apr 28, 2026
We were very satisfied with the speed of our oil change and impressed by the service provided, the cashier Kasey letting us know about a coupon we were eligible for.
amy J.
Apr 27, 2026
Always the best service and friendliest of staff. I was in and out quicker than anticipated. It’s my favorite location to go to for safety inspections and oil changes.
kawika S.
Apr 26, 2026
German Z.
Apr 05, 2026
Awesome service. Huge thanks to Ryanna- clean explained, quick and professional service. Highly recommend!
christian S.
Apr 04, 2026
Emily O.
Mar 25, 2026
Came in, they got me in under the time they quoted which I appreciated. Would recommend.
Arlene H.
Mar 24, 2026
Efficient and friendly
Free W.
Mar 14, 2026
Janet H.
Mar 13, 2026
Excellent service, polite, responsive!!!!
Patrick (.
Feb 26, 2026
Omg the best place to get your car serviced make sure you come and ask for Kasey. They handle everything you need affordable and reliable and very fast!!
Lance B.
Feb 11, 2026
miranda N.
Feb 10, 2026
Jiffy lube has been a great experience. Staff was fast and the customer service was amazing. The staff was caring and helped with everything. I will definitely be coming back.
Reyna S.
Feb 05, 2026
I called ahead to see how long the wait may be and the time frame they gave was spot on. Very professional, very friendly!
Piilani T.
Jan 29, 2026
Casey & Al were so accommodating and took care of me in a blink of an eye the car was done. Thank you team, I appreciate you
Jan C.
Jan 28, 2026
I got here in a jiffy, and got my car engine lubed up unfortunately there was a one hour wait to do that. Also, I brought my own oil and oil filter which I didn’t know I can do :D
Nevs J.
Jan 10, 2026
Always a pleasant experience. The team is friendly and knowledgeable. Would definitely comeback here for service
Kevin B.
Jan 06, 2026
Kenler S.
Dec 27, 2025
Knnyy F.
Dec 22, 2025
Fast service good worker
Sonia N.
Dec 20, 2025
They have great aloha and know how to treat customers with kindness
Jonathan M.
Dec 06, 2025
Great service always friendly
Gino C.
Dec 04, 2025
Fast, friendly service they do a great job. I would definitely recommend this place.Ryanna is very nice
Giselle C.
Dec 04, 2025
Thank you jiffy lube for the amazing and quick service my oil change was finished in under 15 minutes !
G S.
Nov 22, 2025
Got me in and out for an oil change on my lunch break! Took less than 30 minutes in and out and they were very through and made sure all fluids and filters were replaced and clean! One of the best Jiffy Lube’s on island!
Randy N.
Nov 05, 2025
I took my work truck here a few months ago and the service was great. I thought probably because its a work truck, so I decided to try take my personal car and see if the service would be the same. I was very surprised it was just as great as the first time. Kasey at the punchbowl location checked all the boxes that good customer service should be. She helped me the first time as well. She was prompt when I pulled in, asked the right questions, suggestive sold because my filters did need to be changed, and she made me feel like I would be taken care of all the time. I plan to take all my cars there.
taila A.
Nov 01, 2025
Always a great experience with Jiffy Lube Punchbowl
Denny N.
Oct 18, 2025
Mike G.
Oct 15, 2025
Jiffy Lube is the greatest!
Daniel Y.
Oct 14, 2025
I was genuinely impressed by my experience at this Jiffy Lube location. Kasey, the GM, is an absolute gem. She remembered me right away, even though it’s been over six months since my last visit. Not only is she friendly and professional, but also honest and genuinely caring — qualities that are rare to find these days. People like Kasey are the reason customers keep coming back. I truly hope Jiffy Lube recognizes her and takes good care of her, because employees like her are hard to come by. Thank you again for the outstanding service!
Ruben S.
Oct 06, 2025
Great service no doubt. Generally, quicker than Midas
JK A.
Oct 05, 2025
Kasey was super helpful, accommodating, friendly, kind, and just all around welcoming! Didn't meet the rest of the team, but the service was quicker than quoted and will be back for all oil changes, and safety checks.
Jennifer R.
Sep 13, 2025
I came here for an oil change, but I was able to leave with a much needed tire rotation, safety inspection, and air filter replacement. Thanks to them, I was able to renew my registration after letting it lapse for a year and a half. I’m so grateful for the work Ryanna and her team did when I all expected was an oil change. I plan on going to this Jiffy Lube forever now!
B A.
Sep 04, 2025
I have not gone to a jiffy lube in years but I was in need of a quick oil change for a car I’m selling. The wrench light was on but the oil was full and it was clean but figured I would get it done for the next buyer. The staff person Ryanna comes to me and says we can change the oil if you want but it doesn’t need it. Amazing and refreshing to have honest people working out there taking care of the customers the right way. They checked my fluids and air in tires for free. Incredible. Thank you ?? so much
Kris M.
Sep 04, 2025
I have been going to this particular Jiffy Lube because of their excellent service.
lawrence M.
Aug 22, 2025
Great customer service. Called about a week ago. Provided great information and cost about different vehicles services. The Manager “Ryanna”would check in periodically to inform me of new findings or recommendation. I would highly recommend this location
Aris S.
Aug 09, 2025
Really fast service, friendly and knowledgeable staff.
colin F.
Aug 05, 2025
On a whim, I came for an oil.change without an appointment and the staff ACCOMMODATED me! Always happy to bring my business here!
Jamia G.
Jul 30, 2025
Jeff S.
Jul 28, 2025
Prusha S.
Jul 24, 2025
Great and speedy service. No appointments needed.
Nate S.
Mar 16, 2023
It may be an inconvenient location, but it is a hidden gem for car service. I come here every time for my basic car needs