Customer Reviews for Jiffy Lube 5215 UNIVERSITY AVE, CEDAR FALLS, IA, 50613-6248
Customers at University Ave talk about:
Customer service
Service speed
Trust
Value
Affordability
April C.
Mar 07, 2026
The guys did a great job, Devon was super friendly and went above and beyond for us. We will most definitely be back!
djdziner
Mar 03, 2026
Betwin A.
Feb 21, 2026
Parker A.
Feb 16, 2026
They were incredibly kind and fast. Will be back again!
Beth S.
Feb 14, 2026
Whitney J.
Feb 09, 2026
First off amazing service, and explained everything to me in great detail! Broke down all of the pricing and benefits to all the different oil choices for my car! The speed of service and smiles on all employees faces when I walked through the door! This truly was an amazing first experience!
Angelique C.
Feb 07, 2026
Great service. Staff was super nice! Not pushy. I’ll be back for sure.
Alan J.
Feb 07, 2026
Very prompt & polite, explained service requested and what was completed. Good Job. They are interested in giving service.
Lohan R.
Feb 05, 2026
Fast and friendly! I never wait that long. I never have any issues. They are always making sure I get the best service!
Teresa K.
Feb 02, 2026
Lakeesha J.
Feb 01, 2026
Service was great I got a discount an wasn’t expecting this an the guy who helped me was nice to me answered all my questions and concerns I am satisfied
John B.
Jan 31, 2026
Fantastic work gentlemen. Thanks!
Solana G.
Jan 30, 2026
Kind people
Blake M.
Jan 24, 2026
Randy H.
Jan 23, 2026
allyson J.
Jan 21, 2026
Me and my friend went to get our oil changed together and Kyle made it a wonderful experience. He was super kind and friendly and helped when I didn't understand what oil I needed (I'm just a girl ??). Thank you Kyle for your speedy and hard work!!
Andre O.
Jan 20, 2026
Service was so great on University! Kyle was very helpful. He was super friendly, knew his stuff, and was asking if there was anything else I needed. Wasn’t rushy, he was detailed about everything! Great customer service representative and very fast and thorough service!
Itzel C.
Jan 20, 2026
Suad M.
Jan 15, 2026
Service was great and quick!
BIG G.
Jan 12, 2026
Quick!!
Melissa W.
Jan 08, 2026
Excellent, speedy service by knowledgeable staff.
Kody H.
Jan 08, 2026
Always been helpful and honest about how to save money, plus given me coupons just to be nice. Will always recommend!
Dave M.
Jan 02, 2026
Fabulous!
Shamona W.
Jan 02, 2026
Very Awesome. Austin, you are the best!! Great work, great customer service. Im glad I stopped here on my way to Chicago.
Kevin O.
Dec 27, 2025
Seth H.
Dec 26, 2025
Amanda R.
Dec 22, 2025
Fast efficient service This time only had oil change Treated with respect
Matt H.
Dec 20, 2025
Staff courteous, and got oil change without much wait.
Benjamin H.
Dec 18, 2025
Great customer service. Very quick turnaround and prices are good. The service representative didn't try to sell anything I didn't need either. I will come back here again.
Stacey H.
Dec 17, 2025
Justin U.
Dec 16, 2025
Team was extremely nice and very quick with the oil changed performed
James W.
Dec 16, 2025
Quick work and very friendly, knowledgeable staff! Highly recommended.
Alexander B.
Dec 16, 2025
Dawn C.
Dec 11, 2025
Staff is friendly and inviting as always. They go through some suggested maintenance items for your vehicle but don’t make you feel pressured into purchasing.
Kaitlin S.
Dec 09, 2025
Conner G.
Dec 07, 2025
Great service! They work fast! You’re in and out in no time!
James V.
Dec 06, 2025
Shyanne S.
Dec 04, 2025
Arden B.
Dec 03, 2025
Samantha D.
Dec 02, 2025
great service! stopped by for an oil change—very friendly, affordable, and quick:)
Jeannie S.
Nov 28, 2025
Evan G.
Nov 28, 2025
Great and quick service. The waiting room was very clean and had a bathroom. Honest pricing.
Julie H.
Nov 28, 2025
Jiffy lube on university Cedarfalls ia. Was very nice, fast, and efficient!!
Tiffany A.
Nov 26, 2025
Was a little nervous but they were all so sweet! Super quick!
Barron R.
Nov 26, 2025
Tracie B.
Nov 24, 2025
I am a traveling hospice nurse in the waterloo/cedar falls area so I am driving all day. I put hundreds of miles a week on my car and have to have oil changes often. I really appreciated Kyle at the cedar falls location today. He was kind, explained everything about the different oil change options available to me and was teaching other workers all at the same time!! Fine example of wonderful customer service!!
John
Nov 24, 2025
Guys were quick efficient and friendly even tho I came in right at closing time. (Unbeknown to me) even had to stay a few minutes after but they didnt act as tho it was a big deal. Just happy to help. Great service highly recommend
Shelly H.
Nov 22, 2025
The guys were great
Tamika G.
Nov 22, 2025
AnnetteMarie_
Aug 11, 2021