Customer Reviews for Jiffy Lube 5215 UNIVERSITY AVE, CEDAR FALLS, IA, 50613-6248
Customers at University Ave talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Olivia C.
Oct 23, 2026
John C.
Oct 23, 2026
Hilary K.
Oct 23, 2026
On a road trip we noticed our car had a flat, the Casey’s across the street air pump was empty so we came over here. Turns out we had a flat, Reese, Pankey, and another gentleman I didn’t catch the name of helped us out. These men were phenomenal!
Vicky G.
Oct 21, 2026
The man that met me at my car with a smile was over and above anyone that I have ever met at jiffy lube. I can't say enough about this man he made the whole experience pleasant! Thank you so much
Bridget M.
Oct 21, 2026
Gabe D.
Oct 20, 2026
First time at a Jiffy Lube and was impressed by their courtesy and quick service. Auston was very helpful and knowledgeable. I would recommend to anyone needing a quick oil change service
Chris S.
Oct 20, 2026
Very smooth and easy experience
Alex H.
Oct 18, 2026
Amanda N.
Oct 17, 2026
Deshaun B.
Oct 17, 2026
Great service. Austin and Rambo gave me the best lube job I ever had .
Matt S.
Oct 17, 2026
Dianna M.
Oct 17, 2026
Benjamin S.
Oct 16, 2026
Very quick service, upfront and very friendly, definitely recommend!
Craig S.
Oct 16, 2026
Avery
Oct 12, 2026
Super friendly manager! Seems like he’s really getting the place back to ship shape! Will definitely be back!
Nicholas P.
Oct 08, 2026
Went there to get a transmission flush, and coolant flush. On my way I was driving there to get it done. Then they told me they couldn’t do it because my transmission is so messed up. Sent me on my way to Boubin in Waterloo. The manager made me want to do business in the future!
Jill F.
Oct 03, 2026
They are kind, quick and all around great.
Crystal R.
Sep 30, 2026
Amazing service all around ! I highly recommend the Cedar Falls Jiffy Lube . Thank you for your amazing hospitality today .
Norbert S.
Sep 23, 2026
Sandra A.
Sep 19, 2026
Fast, courteous.
Kelly J.
Sep 15, 2026
I was greeted immediately when getting out of my vehicle. I let them know I was there for an oil change and they took me into the waiting area, they pulled the vehicle in immediately and by the time they were done, I don't think but 10 minutes had passed. Excellent and friendly service!
Jim S.
Sep 07, 2026
You know what makes this place great?! Though each technician has their gift, it is not what Define’s them. They are more than their product; it is their determination and willingness to assist others that makes this place shine. Thank you.
Kyle D.
Sep 04, 2026
Scott D.
Sep 01, 2026
Always efficient, always eager to do their jobs. Five-star service!
Selena T.
Aug 31, 2026
Cheri L.
Aug 31, 2026
Kelsey S.
Aug 30, 2026
Karson C.
Aug 29, 2026
Very fast
Isaac K.
Aug 21, 2026
These guys killed it! Great customer service
alexis B.
Aug 20, 2026
Went for an oil change and 10/10 service and care.
Greg K.
Aug 19, 2026
“Easy peasy”
Ronn G.
Aug 16, 2026
They were professional and did everything quicky and with quick ease.
Brian S.
Aug 15, 2026
Very friendly, helpful, and fast! Well done!
Christopher D.
Aug 15, 2026
Joshua F.
Aug 15, 2026
Melissa L.
Aug 14, 2026
They was nice & polite . ALSO they tell you what they are doing amd dont do anything extra til they ask you. You are in and out in a very timely manner.
Laney M.
Aug 13, 2026
Excellent service. Got me in right away, I think it literally took less than 10 minutes. Employees were all super kind.
robert D.
Aug 03, 2026
The district manger was knowledgeable and informative on various oils very kind I will be back at the cedar falls Iowa store Thanks!
Baylee P.
Jul 29, 2026
Very easy process and they did amazing, great price too!
kristin R.
Jul 22, 2026
I wish I could give double the stars for this place. The staff here are AMAZING for the second you pull in. Greeted right away, both my car and business door opened for me. The educate you on services being provided and the girl who checked me out was so friendly. I even got my first duck for my Jeep! They definitely have made a new lifetime customer. Great job guys!!
Monica H.
Jul 22, 2026
Supper fast friendly service highly recommend!! Thanks
Brandi F.
Jul 21, 2026
Very polite and in and out Very quickly no wait.
Justin S.
Jul 16, 2026
Justin S.
Jul 16, 2026
The service was fast, the techs were respectful, told me everything I needed to know, what they were doing.
KJ J.
Jul 16, 2026
10/10 service, very efficient and friendly!
Kywaune T.
Jul 09, 2026
I'm gonna change to my services Devon was a great help and very professional. In and out in 15 mins definitely recommend
Jeremy S.
Jul 09, 2026
Quick and easy!
Jordan P.
Jul 04, 2026
Grimmwolf25
Jun 27, 2026
In and out faster than ever. The gentleman that helped me at the counter was swift, kind, and helped me find the best discounts for my oil change.
Audrey D.
Jun 26, 2026
The service was fast and the staff were nice.