Customer Reviews for Jiffy Lube 5215 UNIVERSITY AVE, CEDAR FALLS, IA, 50613-6248

Customers at University Ave talk about:

Customer service

Service speed

Value

Trust

Workmanship quality

shelby A.

Apr 30, 2026

12345

Great people very friendly very fast. 10/10.

Lindsey B.

Apr 29, 2026

12345

The only place I’ll go to take my truck to get its oil changed! They are quick, friendly and knowledgeable! If I could give them 10 stars I would!

Yvette H.

Apr 24, 2026

12345

Jerrilyn S.

Apr 24, 2026

12345

This location in my experience has treated me well. The workers are professional and the prices are reasonable with the discounts offered. Thanks for getting mis Ruby " my car " a refreshing oil change ?? and road ready??

Mike R.

Apr 15, 2026

12345

AJ S.

Apr 15, 2026

12345

Fast, courteous, and professional service.

Francisco R.

Apr 15, 2026

12345

Kevin H.

Apr 06, 2026

12345

Quick service and nice employees.

Maggie D.

Mar 23, 2026

12345

Great service, very kind, gave me lots of information, and made sure I got the best deal possible!!! Soo thankful.

Kylian M.

Mar 19, 2026

12345

Amazing customer service, everyone was nice. Gave suggestions to help maintain vehicle performance. Overall amazing.

David M.

Mar 19, 2026

12345

April C.

Mar 07, 2026

12345

The guys did a great job, Devon was super friendly and went above and beyond for us. We will most definitely be back!

djdziner

Mar 03, 2026

12345

Betwin A.

Feb 21, 2026

12345

Parker A.

Feb 16, 2026

12345

They were incredibly kind and fast. Will be back again!

Beth S.

Feb 14, 2026

12345

Whitney J.

Feb 09, 2026

12345

First off amazing service, and explained everything to me in great detail! Broke down all of the pricing and benefits to all the different oil choices for my car! The speed of service and smiles on all employees faces when I walked through the door! This truly was an amazing first experience!

Angelique C.

Feb 07, 2026

12345

Great service. Staff was super nice! Not pushy. I’ll be back for sure.

Alan J.

Feb 07, 2026

12345

Very prompt & polite, explained service requested and what was completed. Good Job. They are interested in giving service.

Lohan R.

Feb 05, 2026

12345

Fast and friendly! I never wait that long. I never have any issues. They are always making sure I get the best service!

Teresa K.

Feb 02, 2026

12345

Lakeesha J.

Feb 01, 2026

12345

Service was great I got a discount an wasn’t expecting this an the guy who helped me was nice to me answered all my questions and concerns I am satisfied

John B.

Jan 31, 2026

12345

Fantastic work gentlemen. Thanks!

Solana G.

Jan 30, 2026

12345

Kind people

Blake M.

Jan 24, 2026

12345

Randy H.

Jan 23, 2026

12345

allyson J.

Jan 21, 2026

12345

Me and my friend went to get our oil changed together and Kyle made it a wonderful experience. He was super kind and friendly and helped when I didn't understand what oil I needed (I'm just a girl ??). Thank you Kyle for your speedy and hard work!!

Andre O.

Jan 20, 2026

12345

Service was so great on University! Kyle was very helpful. He was super friendly, knew his stuff, and was asking if there was anything else I needed. Wasn’t rushy, he was detailed about everything! Great customer service representative and very fast and thorough service!

Itzel C.

Jan 20, 2026

12345

Suad M.

Jan 15, 2026

12345

Service was great and quick!

BIG G.

Jan 12, 2026

12345

Quick!!

Melissa W.

Jan 08, 2026

12345

Excellent, speedy service by knowledgeable staff.

Kody H.

Jan 08, 2026

12345

Always been helpful and honest about how to save money, plus given me coupons just to be nice. Will always recommend!

Dave M.

Jan 02, 2026

12345

Fabulous! Timely courteous and looked up a coupon I could not pull up on my phone.

Shamona W.

Jan 02, 2026

12345

Very Awesome. Austin, you are the best!! Great work, great customer service. Im glad I stopped here on my way to Chicago.

Kevin O.

Dec 27, 2025

12345

Seth H.

Dec 26, 2025

12345

Amanda R.

Dec 22, 2025

12345

Fast efficient service This time only had oil change Treated with respect

Matt H.

Dec 20, 2025

12345

Staff courteous, and got oil change without much wait.

Benjamin H.

Dec 18, 2025

12345

Great customer service. Very quick turnaround and prices are good. The service representative didn't try to sell anything I didn't need either. I will come back here again.

Stacey H.

Dec 17, 2025

12345

Justin U.

Dec 16, 2025

12345

Team was extremely nice and very quick with the oil changed performed

James W.

Dec 16, 2025

12345

Quick work and very friendly, knowledgeable staff! Highly recommended.

Alexander B.

Dec 16, 2025

12345

Dawn C.

Dec 11, 2025

12345

Staff is friendly and inviting as always. They go through some suggested maintenance items for your vehicle but don’t make you feel pressured into purchasing.

Kaitlin S.

Dec 09, 2025

12345

Conner G.

Dec 07, 2025

12345

Great service! They work fast! You’re in and out in no time!

James V.

Dec 06, 2025

12345

J B.

Jun 05, 2023

12345

They were extremely busy and training new staff,I was told it would be 45 minutes until they got me in...all told I was in and out in 45 total, and Emily was kind enough to offer me a $15 off coupon when the one I had was expired. Great job!!!

AnnetteMarie_

Aug 11, 2021

12345