Customer Reviews for Jiffy Lube 1423 E SAN MARNAN DR, WATERLOO, IA, 50702-4314

The guys at the San Marnan location were amazing! I wish I had gotten their names. I showed up at 5:40 and they closed at 6. They already had 3 cars ahead of me but they didn’t even seem bothered and said they could definitely get me in. They didn’t get to start on my car until 6:45 but they still let us into the lobby to wait and they were so nice the entire time. They even gave me a $10 coupon for having to wait so long. I apologized for making them stay so late to finish my oil change and they told me it wasn’t a problem at all. I will definitely go back and do all my future oil changes there. Thanks guys!!

Great service

Great job very fast oil change

Always quick, thorough, and the price is right.

Employees worked well as a team,and the manager is hot,hot,hot!….

Never had a bad experience Always did a great job

Great service

The service team was very friendly and helpful. Service time was very good.

Very fast and professional!

Excellent customer service! Pre-Inspection needs to be performed by qualified techs that know what they’re looking for. Overall this was a great service visit. Thank you

Great service fast and honest

excellent service

Vary attenditive and drew my attention to some overlooked preventive maintenance issue,s, We're quick, and friendly and efficient, you don,t alway,s get that at other shop,s.

Fast, friendly, professional!

Great and friendly service

I always have a very wonderful experience at jiffy lube for the awesome work that they do. Good job!!!!

They were efficient while also displaying great customer service! Even when short staffed, they got my vehicle done in a reasonable amount of time and the energy in there was all smiles. I brought my toddler with me & he had lots of fun watching the guys. Thanks again! 10/10 Edit to add.. The man at the front desk was extremely polite, went above and beyond to make my son comfortable, and he explained options to me without being overly pushy. Coming from auto sales, I appreciated that approach very much!

I quit going a few years ago because of terrible and rude service. I went today and the turnaround was impeccable very polite and above and beyond service! Will return. Thanks everyone, you are appreciated!

Always great service here! Thank you!

Good people doing quality service at your convenience. Couldn’t get any better.

The overall atmosphere was nice, the employees were very friendly and explai ed everything to where I could understand it.

Thank you, very helpful, knowledgeable and proffesional.

As usual, JL is respectful, & courteous, & gets you in, & bk out pretty quik...????