Customer Reviews for Jiffy Lube 1423 E SAN MARNAN DR, WATERLOO, IA, 50702-4314

Quick, easy, and effective

Shannon made everything easy as 1,2,3

The staff was pleasant, efficient, and got us in and out quickly. They presented options, but did not push any services that I did not feel were needed. I would definitely go back to this place

Great job very nice employees

They did a good job at checking everything over and doing the oil change found a few things that need to be replaced so we changed them only problem was they couldn't change my battery in my car so I'm left trying to find somebody to put a battery in

Mandy was absolutely AMAZING! She was very helpful and attentive to my needs and concerns.

Super friendly and not pushy like other express places.

Quick and easy!

Went after work, grateful for the open till 6pm. Got serviced by the manager, got a complimentary discount for rotating tires as it was a special that day, and got oil changed. In and out in under an hour. Would go again and recommend their services to anyone questioning it. Friendly staff with a smile.

Always super easy, simple process when I have my oil changed. This trip i had my oil changed, tires rotated and they found my back license plate light was out so I had them change it. Everyone had always been very nice as well!

Very friendly. Good service.

The guys at the San Marnan location were amazing! I wish I had gotten their names. I showed up at 5:40 and they closed at 6. They already had 3 cars ahead of me but they didn’t even seem bothered and said they could definitely get me in. They didn’t get to start on my car until 6:45 but they still let us into the lobby to wait and they were so nice the entire time. They even gave me a $10 coupon for having to wait so long. I apologized for making them stay so late to finish my oil change and they told me it wasn’t a problem at all. I will definitely go back and do all my future oil changes there. Thanks guys!!

Great service

Great job very fast oil change

Always quick, thorough, and the price is right.

Employees worked well as a team,and the manager is hot,hot,hot!….

Never had a bad experience Always did a great job

Great service

The service team was very friendly and helpful. Service time was very good.

Very fast and professional!

Excellent customer service! Pre-Inspection needs to be performed by qualified techs that know what they’re looking for. Overall this was a great service visit. Thank you