Customer Reviews for Jiffy Lube 2428 W SULLIVAN RD, AURORA, IL, 60506-6435

Customers at W Sullivan Rd talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

surj S.

Sep 26, 2026

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David H.

Sep 23, 2026

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Zack did a great job with customer service great place

KATHRYN H.

Sep 23, 2026

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Pankaj P.

Sep 22, 2026

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Elaine C.

Sep 22, 2026

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They were all very friendly and able to answer all of my questions thoroughly.

Philip V.

Sep 21, 2026

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Good service on oil changes, I have gone there most of the 10 years I've owned my CR-V. Pretty slow on one brake change though. I would recommend this Jiffy Lube shop.

Sarah V.

Sep 20, 2026

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Great customer service!!

Ross G.

Sep 19, 2026

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Incredible team here! Very nice and polite. Helped with just low pressured tires. Hand shakes and all, a well deserved reward for these guys on a rainy Saturday. They deserve raises!

manuel B.

Sep 17, 2026

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David W.

Sep 17, 2026

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Fast turnaround

Ellie W.

Sep 15, 2026

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Great experience and very accommodating. Very fast! Thanks Myles

Navy4la

Sep 15, 2026

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Beverly H.

Sep 14, 2026

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Jose H.

Sep 14, 2026

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Montego J.

Sep 13, 2026

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Super nice and friendly

S G.

Sep 09, 2026

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Everyone is always very friendly and helpful answering any questions!

Syclaly C.

Sep 08, 2026

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Wesley A.

Sep 07, 2026

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The best around! Super professional. Very fast service. Tyler, John, Chris,TJ, all amazing to work with. Very informative the whole service

Abigail H.

Sep 07, 2026

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Edmond S.

Sep 06, 2026

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Great Customer Service! Very Helpful!

Demon W.

Sep 05, 2026

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William J.

Sep 05, 2026

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James B.

Sep 03, 2026

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Excellent experience with fantastic staff. I will definitely be coming again!

Susy C.

Sep 01, 2026

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Love this Jiffy Lube! They are always super helpful.

Enrique O.

Sep 01, 2026

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Great and quick service 10/10

Madeline

Sep 01, 2026

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John , Miles, Zack were all so great! They recommended getting my headlights cleaned and I’m so glad I went with the service night and day difference

jerlene R.

Sep 01, 2026

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Great customer service!!!

Kirsten T.

Sep 01, 2026

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Always polite and efficient. Got it done so fast.

Johnny W.

Sep 01, 2026

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Best service ever will definitely be back quick and smooth

Jennifer H.

Sep 01, 2026

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Great and quick service, will definitely be back!

dave G.

Sep 01, 2026

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Great service

robert D.

Sep 01, 2026

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Best customer service Myles was so helpful and the service was fast and smooth

Irclq

Sep 01, 2026

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Noel

Aug 31, 2026

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Great service, tyler took great care of me.

Robert S.

Aug 29, 2026

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As always a great experience. Specifically would like to call out Tyler ! Friendly , knowledgeable and professional. Won’t go anywhere but here.

Karen Z.

Aug 27, 2026

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Jonathan and his staff were extremely helpful and efficient!!!!!

Tremia A.

Aug 26, 2026

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Went for a quick oil change and the service was great thank you Tyler!

Miguel M.

Aug 26, 2026

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Rhett A.

Aug 19, 2026

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People were considerate friendly and very helpful. Service was thorough and quick. Place was clean and accommodating. Highly recommend.

Lorena G.

Aug 19, 2026

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Amazing experience and so fast!! I was waiting behind a car at woodmans for over 20 mins without seeing any mechanics working on the car, so I left and was in and out in less time than I had to wait at the other place. Everyone was super nice and friendly and helpful too :)

Georgia C.

Aug 17, 2026

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Excellent staff. Friendly and thorough in updates as the work progresses. From the front staff to the techs they listen to your requests and concerns. They do it all.

Jr

Aug 16, 2026

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Great customer service, the manager was really nice and the service was quick.

Jim N.

Aug 14, 2026

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Alex B.

Aug 13, 2026

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Services great the prices have skyrocketed only now 5 quarts of oil most cars use more than 5 quarts and service for tools used $9 in my opinion prices are too high

Adam S.

Aug 08, 2026

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Very knowledgeable and fast service, Tyler was greatZ

George T.

Aug 06, 2026

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Quick and easy. Was able to drop off, eat a quick lunch, and pick up my vehicle all while on my 45 minute lunch break. Service time in total from start to finish with one car ahead of me in the bay I pulled into was approx 20 minutes. Courteous technicians from start to finish with welcoming tones and appreciation for bringing my vehicle to them.

Sarah C.

Aug 06, 2026

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fast, friendly, reliable service! i always get my oil changed here.

Tamra C.

Aug 06, 2026

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Nelly V.

Aug 05, 2026

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I had an outstanding experience at Jiffy Lube! Every staff member was incredibly helpful. I was preparing for a road trip, and they made sure everything was thoroughly checked and taken care of so I could travel with confidence and peace of mind. As a woman, navigating car maintenance and repairs can sometimes feel challenging or intimidating—but that was absolutely not my experience here. From the manager and front-desk attendant to every technician I interacted with, everyone was personable, respectful, knowledgeable, and genuinely caring. This team truly goes the extra mile for its customers. I highly recommend this Jiffy Lube location and sincerely appreciate the exceptional service!

Leon S.

Aug 01, 2026

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Tyler is the man, his professional managerial skills truly was on point. Polite, concern, and he smiles to make sure you are feeling welcome to the Jiffy Lube family. Great job. Team Tyler. Highly Recommended!!!