Customer Reviews for Jiffy Lube 2428 W SULLIVAN RD, AURORA, IL, 60506-6435
Customers at W Sullivan Rd talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
Kevin T.
Nov 04, 2026
Cyndy C.
Nov 03, 2026
Everyone there especially John, was extremely nice and helpful. And seem very competent and thorough. Be really nice, easy oil change experience. I will make this my permanent place for oil changes
Thomas H.
Nov 02, 2026
M Z.
Oct 30, 2026
Great service
Karen C.
Oct 29, 2026
Expert care, great staff….always a pleasure to stop by.
Jackie M.
Oct 28, 2026
Never have any issues with Sullivan Jiffy Lube. I’ve gone to other locations and have been let down. I’ve also gone to other oil changing places and have never received the kind of service I do at the Sullivan rd location. Thank you gentlemen.
Jesus C.
Oct 26, 2026
The overall experience is very nice staff is very friendly and service is quick would highly recommend to anyone in need of an oil change
Heather D.
Oct 24, 2026
Always pleasant staff. I like that a car wash is included.
Scott S.
Oct 24, 2026
Very friendly
Melanie W.
Oct 23, 2026
Jon S.
Oct 20, 2026
I don’t leave reviews based on a few experiences. I have been taking may car to this location for years. Oil changes, breaks, calipers, tie rods, etc. To the man they have been fair, honest and professional. They have gone above and beyond getting parts and repairs done (sometimes same day) when other auto shops quoted longer. I have stopped “calling around.” The management and the team at this location are some of the best in the auto service industry and I will continue to service my vehicle here.
Brian G.
Oct 19, 2026
Nice respectfull staff
Heather M.
Oct 16, 2026
This location is my favorite Jiffy Lube. I drive 30 minutes to have my oil changed. They are always courteous, I love all the door holding, and they do a great job on my car. I won't use another Jiffy Lube.
Mary C.
Oct 15, 2026
Great service & nice people!
Karonica C.
Oct 13, 2026
Adam K.
Oct 13, 2026
Great service! And very professional staff.
Aliza I.
Oct 12, 2026
Been coming here since 2021. I definitely recommend this location. Not only are they quick, they are detail oriented with their work, and generosity along with loyalty will go very far. Shout out to them!
Debi H.
Oct 12, 2026
Jonathan was Great! Explained everything to me…what was done and what is still needed! Very professional & personable !
Patrick M.
Oct 11, 2026
Had another excellent visit to the Sullivan Road JiffyLube! Thanks Johnathan for your personal care.
Chris W.
Oct 10, 2026
Fast and everyone was friendly
EB M.
Oct 08, 2026
Zach, Chris, & Tyler took care of me and they all provided excellent customer service!! Thank you again. The best Jiffy Lube location
N B.
Oct 05, 2026
I rate this location a 10/10 Friendly staff and an awesome manager! John went over and beyond for me. Great customer service and speedy service. Stop by you will not be disappointed!
Terry Y.
Oct 04, 2026
Great service! Staff is very friendly and helpful.
N K.
Oct 03, 2026
This Jiffy Lube location is a prime example of a well run business. The crew is well-mannered, professional, and thorough. Jonathan is an excellent manager and a true leader. Let this Jiffy Lube be the location that you do business with. Johnathan and his team are going to take care of you. A special recognition goes to Johnathan, the manager, who is a true leader and keeps operations running seamlessly. If you are looking for reliable, top-notch automotive care, let this be the location you trust. Johnathan and his team will take great care of you I know I will certainly be returning for all my future maintenance needs. Highly recommended!
Annette B.
Oct 03, 2026
Excellent Service!! No pressure to pay for extra services. Very respectful and friendly!
M C.
Oct 03, 2026
Extremely cordial employees at this location who go out of their way to ensure it’s a positive experience for the customers.
David P.
Oct 02, 2026
I was speaking to John a very knowledgeable mechanic. I am a mechanic also. I recommend this place because of him and the team around him
John B.
Sep 30, 2026
Elizabeth R.
Sep 29, 2026
surj S.
Sep 26, 2026
David H.
Sep 23, 2026
Zack did a great job with customer service great place
KATHRYN H.
Sep 23, 2026
Pankaj P.
Sep 22, 2026
Elaine C.
Sep 22, 2026
They were all very friendly and able to answer all of my questions thoroughly.
Philip V.
Sep 21, 2026
Good service on oil changes, I have gone there most of the 10 years I've owned my CR-V. Pretty slow on one brake change though. I would recommend this Jiffy Lube shop.
Sarah V.
Sep 20, 2026
Great customer service!!
Ross G.
Sep 19, 2026
Incredible team here! Very nice and polite. Helped with just low pressured tires. Hand shakes and all, a well deserved reward for these guys on a rainy Saturday. They deserve raises!
manuel B.
Sep 17, 2026
David W.
Sep 17, 2026
Fast turnaround
Ellie W.
Sep 15, 2026
Great experience and very accommodating. Very fast! Thanks Myles
Navy4la
Sep 15, 2026
Beverly H.
Sep 14, 2026
Jose H.
Sep 14, 2026
Montego J.
Sep 13, 2026
Super nice and friendly
S G.
Sep 09, 2026
Everyone is always very friendly and helpful answering any questions!
Syclaly C.
Sep 08, 2026
Wesley A.
Sep 07, 2026
The best around! Super professional. Very fast service. Tyler, John, Chris,TJ, all amazing to work with. Very informative the whole service
Abigail H.
Sep 07, 2026
Edmond S.
Sep 06, 2026
Great Customer Service! Very Helpful!
SuperSay
Feb 01, 2025
Good morning I would like to recommend everybody to come to John’s Jiffy Lube. He was a fantastic manager thank you very much for your great customer service. I really do appreciate your attention to detail and I mean this sincerely God bless. -Say