Customer Reviews for Jiffy Lube 2428 W SULLIVAN RD, AURORA, IL, 60506-6435

Customers at W Sullivan Rd talk about:

Customer service

Trust

Service speed

Workmanship quality

Value

Kevin T.

Nov 04, 2026

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Cyndy C.

Nov 03, 2026

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Everyone there especially John, was extremely nice and helpful. And seem very competent and thorough. Be really nice, easy oil change experience. I will make this my permanent place for oil changes

Thomas H.

Nov 02, 2026

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M Z.

Oct 30, 2026

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Great service

Karen C.

Oct 29, 2026

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Expert care, great staff….always a pleasure to stop by.

Jackie M.

Oct 28, 2026

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Never have any issues with Sullivan Jiffy Lube. I’ve gone to other locations and have been let down. I’ve also gone to other oil changing places and have never received the kind of service I do at the Sullivan rd location. Thank you gentlemen.

Jesus C.

Oct 26, 2026

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The overall experience is very nice staff is very friendly and service is quick would highly recommend to anyone in need of an oil change

Heather D.

Oct 24, 2026

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Always pleasant staff. I like that a car wash is included.

Scott S.

Oct 24, 2026

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Very friendly

Melanie W.

Oct 23, 2026

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Jon S.

Oct 20, 2026

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I don’t leave reviews based on a few experiences. I have been taking may car to this location for years. Oil changes, breaks, calipers, tie rods, etc. To the man they have been fair, honest and professional. They have gone above and beyond getting parts and repairs done (sometimes same day) when other auto shops quoted longer. I have stopped “calling around.” The management and the team at this location are some of the best in the auto service industry and I will continue to service my vehicle here.

Brian G.

Oct 19, 2026

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Nice respectfull staff

Heather M.

Oct 16, 2026

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This location is my favorite Jiffy Lube. I drive 30 minutes to have my oil changed. They are always courteous, I love all the door holding, and they do a great job on my car. I won't use another Jiffy Lube.

Mary C.

Oct 15, 2026

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Great service & nice people!

Karonica C.

Oct 13, 2026

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Adam K.

Oct 13, 2026

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Great service! And very professional staff.

Aliza I.

Oct 12, 2026

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Been coming here since 2021. I definitely recommend this location. Not only are they quick, they are detail oriented with their work, and generosity along with loyalty will go very far. Shout out to them!

Debi H.

Oct 12, 2026

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Jonathan was Great! Explained everything to me…what was done and what is still needed! Very professional & personable !

Patrick M.

Oct 11, 2026

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Had another excellent visit to the Sullivan Road JiffyLube! Thanks Johnathan for your personal care.

Chris W.

Oct 10, 2026

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Fast and everyone was friendly

EB M.

Oct 08, 2026

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Zach, Chris, & Tyler took care of me and they all provided excellent customer service!! Thank you again. The best Jiffy Lube location

N B.

Oct 05, 2026

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I rate this location a 10/10 Friendly staff and an awesome manager! John went over and beyond for me. Great customer service and speedy service. Stop by you will not be disappointed!

Terry Y.

Oct 04, 2026

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Great service! Staff is very friendly and helpful.

N K.

Oct 03, 2026

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This Jiffy Lube location is a prime example of a well run business. The crew is well-mannered, professional, and thorough. Jonathan is an excellent manager and a true leader. Let this Jiffy Lube be the location that you do business with. Johnathan and his team are going to take care of you. A special recognition goes to Johnathan, the manager, who is a true leader and keeps operations running seamlessly. If you are looking for reliable, top-notch automotive care, let this be the location you trust. Johnathan and his team will take great care of you I know I will certainly be returning for all my future maintenance needs. Highly recommended!

Annette B.

Oct 03, 2026

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Excellent Service!! No pressure to pay for extra services. Very respectful and friendly!

M C.

Oct 03, 2026

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Extremely cordial employees at this location who go out of their way to ensure it’s a positive experience for the customers.

David P.

Oct 02, 2026

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I was speaking to John a very knowledgeable mechanic. I am a mechanic also. I recommend this place because of him and the team around him

John B.

Sep 30, 2026

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Elizabeth R.

Sep 29, 2026

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surj S.

Sep 26, 2026

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David H.

Sep 23, 2026

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Zack did a great job with customer service great place

KATHRYN H.

Sep 23, 2026

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Pankaj P.

Sep 22, 2026

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Elaine C.

Sep 22, 2026

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They were all very friendly and able to answer all of my questions thoroughly.

Philip V.

Sep 21, 2026

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Good service on oil changes, I have gone there most of the 10 years I've owned my CR-V. Pretty slow on one brake change though. I would recommend this Jiffy Lube shop.

Sarah V.

Sep 20, 2026

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Great customer service!!

Ross G.

Sep 19, 2026

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Incredible team here! Very nice and polite. Helped with just low pressured tires. Hand shakes and all, a well deserved reward for these guys on a rainy Saturday. They deserve raises!

manuel B.

Sep 17, 2026

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David W.

Sep 17, 2026

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Fast turnaround

Ellie W.

Sep 15, 2026

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Great experience and very accommodating. Very fast! Thanks Myles

Navy4la

Sep 15, 2026

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Beverly H.

Sep 14, 2026

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Jose H.

Sep 14, 2026

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Montego J.

Sep 13, 2026

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Super nice and friendly

S G.

Sep 09, 2026

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Everyone is always very friendly and helpful answering any questions!

Syclaly C.

Sep 08, 2026

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Wesley A.

Sep 07, 2026

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The best around! Super professional. Very fast service. Tyler, John, Chris,TJ, all amazing to work with. Very informative the whole service

Abigail H.

Sep 07, 2026

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Edmond S.

Sep 06, 2026

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Great Customer Service! Very Helpful!

SuperSay

Feb 01, 2025

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Good morning I would like to recommend everybody to come to John’s Jiffy Lube. He was a fantastic manager thank you very much for your great customer service. I really do appreciate your attention to detail and I mean this sincerely God bless. -Say