Customer Reviews for Jiffy Lube 1230 S WESTERN AVE, CHICAGO, IL, 60608-1114

Date of visit: 08/14/2026 09:23AM Care Team: Roger S. Sam B. Glenn M (Manager) Chan Brandon N. Jorge C. Williams MedicReview by tour friendly, neighborhood Medic: I went to this location to get my oil change. I felt depleted after completing my work shift. This Team of gentlemen instantly saw me! The entire vibe in this establishment could be felt. I felt the sleepless nights, bills that can't be paid, navigation through difficulties, and many other things WE all have going on that put us in situations where an end cannot be seen. I also felt the warmth of a genuine smile that greeted me in the parking lot as I drove my vehicle in. Roger maintained eye contact with me, used visual cues to inform me I was in the wrong line and where to go. He instructed me to follow Glenn's instruction. From that point in my visit, I was already impressed and aware of what great teamwork these gentlemen utilized with each other. Each team member I mentioned above began to work on my oil change. I help people in the medical field. Mechanics and all Auto related professions are so essential in the fact that they keep ALL of US going every day! We can all be safely on the roads because of these great men. ?? They are the doctors, nurses, CNA's, EMT's/Paramedics, etc of the ?? ??. I sincerely thank my care team for an unforgettable experience! Such one that has birthed a "Spotlight Heroes" moment! Maria Ambion

Needed it done quick and the team got it done in about 15 minutes.

Prices went up (of course) but the service is good and the people are honest.

Nice customer service

Luis and the team were great. Friendly service and explained what they were doing.

Very nice team. Quick and easy. I’ll be back.

Great service very efficient

Staff is always very helpful, polite, and totally interested in knowing if there are any issues besides needing and oil change. Staff is quick and efficient. They were also very pleasant ?

Very pleasant experience, fast and efficient.

amazing service since you walk in

Prompt, friendly, professional service

These guys were very attentive and provided me with great service . Thank you estoy muy agusto and Luis was also great

Un buen servicio muy bueno ?? gracias asus trabajadores de esta localidad

I change oil and filter ( oil , air and ac) they charge me 218$ . It’s good price for my car .find luis he gonna help you for all process good service

I always stop by get oil change great service

The employees at this Jiffy Lube are great.

Very knowledgeable and very efficient. Made sure I knew all the things needed for my vehicle. Quick with their work

Good service

Everyone at this location was professional and provided great customer service. Great experience

Fast and efficient staff

Just good service all the way around

Good service great attitude literally did my oil change in 5min . Very respectful young men

Very professional and great customer service!!!

Excellent service!

Very helpful

Awesome

Good service. Nice and quick. Would have appreciated an itemized receipt. Asked for one but never got one.

Great service

Went to Jiffy Lube on Western, near westside location. I needed oil topped off techs were courteous and knowledgeable. My tire pressure was too high so tech put correct amount of air pressure. Since I didn’t get full service wasn’t expecting tech to check tire pressure, so glad he did.

Phenomenal service! Thank you so much for the oil change and going above and beyond! Appreciate you Glen, Byron and team!

Good customer service.

great service

Great service

Fast service they moved great as a team everyone worked together to get the job done my experience was phenomenal!