Customer Reviews for Jiffy Lube 801 N GALENA AVE, DIXON, IL, 61021-1518

Professional friendly and got the job done quick.

Staff was friendly and knowledgeable, also helpful to show us condition of air filter and giving us choice of oil preference and whether we wanted a new air filter. I have gone here for years and recommend their service.

The technicians were super nice. Wasn't there long at all. They know what they are doing!

Perfect service, Thank you so much. They popped clips to my splash shield because it was hanging and making noise.

Fast, great service!! Would recommend!

I drove up, was met at my car…fantastic…means you’re on top of things. I said I needed an oil change and asked how long it would take. “Less than 15 minutes” was his reply. Well, he wasn’t wrong. I was in and out in 12 minutes and had the air filter changed, too. Can’t beat that!

I had to go back to jiffy lube for a situation without a doubt they took care of me and very professional so thank you for a job well done thanks to the DM and especially Jerry Leroy was so helpful to me Back 10/04/25 I needed some things done and they got it done with professionalism and kindness jiffy lube all the way

Phenomenal customer service, was in and out in under 20 min, very pleasant experience!

Not only do they do an excellent job servicing my vehicle but they go out of there way to make you feel at home and comfortable very friendly environment extremely focused on detail I highly recommend them

Excellent service

Super fast oil change! They cleaned my windows and everything! I really appreciate it! Very awesome!

They have excellent service, very friendly staff, I am overall satisfied with them. I went in for an oil change and they let me know about all the fluids and the filters too, they were very helpful, thank you very much

They would have gotten a 5 star but I was there over a hour because they ran out of OIL but did not tell me till I question why so long after 39 min of my truck just sitting in the bay!

Quick service and friendly and informative staff!

They were really nice and got my car in and out really fast. The waiting area was clean and had air conditioning.

This Jiffy Lube is Amazing! Anytime my car needs services that they provide I go to them. Service here is always fast and high quality. The techs are always professional, friendly, and the prices are right. They are great about checking over your entire vehicle and making sure it is safe to drive. They also have many courtesy services that come with your oil changes. A+

I was on my way out of town stopped in for an oil change. The whole team worked together and got my car in out so quickly I was very expressed and thankful!

It was a pleasure and a good comfortable experience. They didn’t try to up sale me or be pushy or rude! I will and would recommend the jiffy lube in Dixon Illinois

Very friendly and very helpful and very fast! They told me everything they were going to do and even told me that I had a light out! Will definitely be coming back on my next oil change! Update: this is my second time coming here since I have moved to the area and they are the absolute BEST!!! I really appreciate how much they care about taking care of my car and letting me know what I need and what is best for my car! I HIGHLY recommend coming here for your next oil change! I won’t go anywhere else! ( Trust me I have and it cost me money because they didn’t know what they were doing)!

The guys were super friendly, and went above and beyond to get me a special oil type from the local O’Reilly’s. Great job done right and done quickly!!

Very reliable and quick.

Great service with awesome people! Even when they're busy, they really do get you in and out in a Jiffy! They also take time to go through everything with you at checkout and explain what they did and the cost for it. I highly recommend and will definitely be going back! ??

Everyone was very nice and respectful. I had no issues.

Came today and it was my first time there. I brought the work van in as it was overdue. It's got lots of known issues and they were awesome about those. I got new air filter too. I had just come from getting groceries and didn't have enough cash on hand. Went to use my card and I couldn't find it. My roommate used it at the paint store yesterday and forgot to give it back. The guys were super about it as I was having a nervous breakdown haha. After a crazy phone call It was in his jacket pocket that was sitting in the van so I used what cash I had gave them and the card for the balance. These guys are awesome and my van is quiet and running smoothly again. Thanks you guys have got a new regular customer. I'll bring my car in too when it's due. Plus your closer to home than where I used to go. Luckily I stopped by as it was my day off and I was in town running errands. Thought I'd give jiffy lube a try. So glad I did. Thanks guys you rock??and so gentlemanly too.

This was my first time here. These guys were absolutely TRUCKIN IT to get my oil change done. And they were so polite, opening doors and even going so far as to open my car door for me! They were so friendly and so fast, in and out in about 15-20 mins. Definitely will be back!

Service was fast. Staff was polite and professional..

I had an oil change with a cabin filter change. (Air filter had been recently changed.) Polite, friendly staff. Quick service included topping engine fluids, checking all tires and re-inflating 2 tires, vacuuming front seats and floors. In and out quickly.

Tobias & the crew were quick and efficient. They were honest and professional about the services I needed. Excellent experience overall.

Fabulous efficient team! Highly recommend

Excellent service. The staff was super friendly and I couldn't believe how quickly they performed the oil change while busy with a full waiting room of customers. I will definotely be going back.

I was so pleased to have an honest answer when I asked if my tires needed to be rotated. I was told, "No, we don't recommend that for your car." That makes me trust Jiffy Lube.

These guys are the best. I would recommend them to everyone.

Always do a good job for me with oil change in my 6.7L Ford diesel pickup. Have done trans, trnasfer case and both differential lube changes too. Good job, no leaks and reasonable cost. I recommend them!

As soon as I drove in I felt taken care of,I was self conscious of my back window that's taped up be ayse the motor dosent work on it,but they were so kind and we laughed about it.Also they worked as a perfect team together.Also I'd like to give a big shout out to the Awseome young lady that works there,she also gave 5 star treatment. Best jiffyube iv ever been too.

The young lady managing operations was knowledgable and excellent. The guys in the shop had me out in no time. Air filter, oil and lube, and new wipers. Great crew. Troy

This team is stellar! I went in on a very busy day. Understandably, they missed my wipers. 2 days later after realizing I didn't get new wipers I went back. They were on top of it as soon as I showed them my receipt. They made it right without a squabble. That's great service in my eyes. 5 stars!

I love this Jiffy Lube location. They are professional and very thorough. Never had a bad experience there.

Friendly and helpful

They forgot to reset the oil to 100%.