Customer Reviews for Jiffy Lube 1111 VETERANS DR, JACKSONVILLE, IL, 62650-4019

Great service and clean establishment

I needed a tire rotation and they were so helpful!! I will definitely be a regular!!

being a woman, i tend to have a hard time finding places that do oil changes who don't try to screw me over because I might not "know" a lot about cars. the gentlemen here at jiffy lube really helped me today. I just recently bought a new car and I thought I needed an oil change and Ryan checked everything for me, and come to find out i didnt need one at all! he was very knowledgeable and told me about oil produced in newer cars nowadays, I went from a 2004 car to a 2019. the guys cleaned my windshield and refilled my tires entirely for free. if there's anyone to trust in Jacksonville with your car, it's jiffy!!

Didn’t take very long, and friendly people

Great job. I’m happy

Fantastic, helpful, fast and friendly service. So happy to be able to swing in on my roadtrip and be taken care of.

The gentleman that helped me was very professional, polite, informative. He did a great job & was thorough.

Great place, better prices

Excellent staff and service.

Great service every single time.

Great place for an oil change! Staff are pleasant and knowledgeable! Will top off fluids in between services.

Jiffy Lube goes above and beyond what is required of them. They are always so polite and helpful. I strongly recommend this place. They are an asset to the community.

Great employees and great service. They also have military discounts and appreciate comedic bumper stickers!

Great service good atmosphere

Service was awesome , was in and out quickly , they do awesome job! Employee's were polite n helpful! ?? ?? ?? ?? ??

Great job !! Not Jiffy Lube tho Big Rays . They are very nice people and do great job.

Fast, friendly and knowledgeable business. Professional employees and clean establishment.

Fast friendly knowledgeable service they did a great job

Always fast and reliable service.

Quality experienced staff

They were so friendly and helped me with finding my coupon. I wish I got their names but whoever was there Saturday morning Oct 23, 2021 thank you for your great customer service.

Quick and friendly service!

Great staff. Very accommodating.

We went here on July 12th, 2021. We got a oil change, one new windshield wiper and vacuum and windows washed and fluids checked . The service was fast and polite however my one complaint was an extra $5 -$10 for the window wash and vacuum and it didn't look like it had been done ( pictures attached) . This took all of maybe ten minutes and the price was $71.34 total . There was no wait to get in and no masks required .

Excellent service ??

Very friendly staff and fast reliable service!

My tire pressure light came on so pulled into this Jiffy Lube. They took my car right in and checked pressure in all tires, put air in them and sent me on my why. Very friendly and professional. Thank you so much!

Good service

It's no longer a Jiffy Lube, so I was surprised when I brought my car back after living in a different city for years. Even more surprised when the service was WAY better. I typically expect to have a nice wait when I take my car in for an oil change. The gentleman who checked me in came back to get me after i had only been in the waiting room for a few minutes. I was so sure he was kidding when he told me they were done, i actually argued with him and said "no, you arent! Theres no way!". Jokes on me, though. Their standard is five minutes! He even gave me a coupon code that gave me a $20 discount off my next change. You'll never catch me at walmart doing all of my grocery shopping as slow as possible ever again!

Very quick. Friendly. Very clean!!

Fast service and attention to detail. Well done!

Fast, friendly, and efficient workers.