Customer Reviews for Jiffy Lube 1 E ROOSEVELT RD, LOMBARD, IL, 60148-4536

Under new management, already see a huge improvement

Matt was amazing with price and knowledge. 10/10 recommend going here!

Not usually in the area and took a chance because I had the time and needed the oil change. I was waiting for my oil change when the 4th guy came in. He said … do you trust this place? I said I was looking at the reviews and it seemed good. The man sitting next to me said he followed the manager from Oak Brook and he does great work, so does his staff. The lady in the room said well it’s just an oil change. Long story short we all talked for 10 minutes on how important it is on who takes care of your car. The manager here was nothing but kind and did a great job ensuring my car was running well and didn’t try to oversell me in anything. I’d drive the distance to come to this location again.

Very helpful and knowledgeable. Quick service.

New manager Matt is doing a great job!

Wonderful experience. Matt was very helpful.

This place is now under new management and it’s sooo much better than before. If you previously wrote this off because you didn’t like the service, I suggest you reconsider. This will be our go to oil change spot going forward.

Awesome location Matt took great care of me very knowledgeable and helpful

Been going to get oil changes here for a couple years now as I have limited time to get things done having little ones. Service is completed timely, everyone has been very friendly and knowledgeable, and I appreciate they tell me when things don’t need to get done but when they may be expected to get done cause nothing is worse than being up charged for nothing. Will continue to come back!

Great quick service! Matt was wonderful and explained everything thoroughly! Highly recommend this location.

Under new leadership. New manager is amazing ??

A+ service

Great work done.

They have new management and he is great! Service was awesome!

Such a great Jiffy Lube! It has been under new management and the difference is undeniable. The manager Ed was so helpful and made getting an oil change a pleasant experience. Definitely recommend!

Ed, Mario and Arron helped me with my oil change gave me a discount and pulled my car in for me because I was scared!!!!!! They are the best and very quick!

Great service, very helpful!

Fast service.

I had a great experience here! The gentleman that assisted me was very communicative and friendly, and they had me in and out with my fully synthetic oil change quickly. If I'm in the area when I need another, I'll be back!

Great customer service and very friendly. Would recommend this place to everyone

Ed and his crew were great

Fast and Reliable.

This place was very helpful and very efficient! Natalia At the front desk was very nice !

Wonderful staff! I was in and out in less than 20 minutes. What more could you ask for?!

I called ahead to see how long the wait was and to receive pricing. The location 'got busy real quick.' I was told 15-30 mins upon arrival...it was twice that. Plus, they did fill up tires. Not bad, but not great.

Very professional establishment

The manager ed was beyond exceptional..my 2024 Corolla took special oil and ed the saint he is went out of his way to find it for me saving me 75$ compared to dealership... the world needs more people like ed...

They did great. Got my blinker bulb replaced fast and right!

Jasmine was very friendly, explained everything that I needed and didn't need at this time. Ed was also very kind to me and friendly. They Knew how to make you feel comfortable.

My first time at a Jiffy Lube and it won't be my last.

The best location I’ve found so far! Very efficient and detailed. Management is great looking to please and act like your business matters!

Stopped in for a quick oil change and was out in no time. They were efficient, friendly, helpful. Everyone there was great! They even offered to rebolt my splash guard the next time I stop in. I will be back! Thank you!

Alan was helpful

I had an excellent experience here after stopping in spontaneously for an oil change. The parking lot was easy to access, and I was greeted right away by the friendly staff. Even with only three team members working (and cars both in front and behind me), they were transparent about potential wait times and still had me in and out within 30 minutes. The service was quick, efficient, and informative. They even checked my tire pressure (which really needed attention) without me asking. Huge shoutout to Allen, who helped me out. He was professional, polite, and clearly knowledgeable! I’ve typically gone elsewhere for oil changes, but after this visit, I’ll definitely be coming back - and recommending them to anyone looking for fast, reliable service. ????

Alan was great... efficient and informative.

Quick service, friendly helpful staff. Really appreciated the manager taking his time to explain to me the differences in oil and some basic tips for maintaining my vehicle.

Alan was a big help to us today. Explained our benefits, and our questions perfectly and kindly. We hope to see him on our next visit!

Domingo and Joel were great - thanks for all your help today!