Customer Reviews for Jiffy Lube 1766 W. Lane Rd., Machesney Park, IL, 61115-0000
Customers at W. Lane Rd. talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Kathy V.
Nov 04, 2026
Everyone is so professional, caring and fast!
Anthony B.
Nov 04, 2026
The staff was very nice and efficient.
Trace S.
Oct 29, 2026
I have a 24 Dodge Hornet, it took them a while to find the right oil filter is the only reason why it took so long, I have been using this jiffy lube center for the four years I've lived here and like the staff, they have treated my wife and I great.
John D.
Oct 28, 2026
Virginia S.
Oct 22, 2026
andrew S.
Oct 22, 2026
Tanya
Oct 18, 2026
Klo H.
Oct 05, 2026
Terri R.
Oct 03, 2026
So fast and efficient!
Daniel G.
Oct 02, 2026
Good work. Nice people. Was a bit busy that day but no worries 25% veteran discount. Go
Jenn
Sep 30, 2026
Jon W.
Sep 28, 2026
Joe M.
Sep 26, 2026
There was no waiting to get in. People were friendly and professional. And the bathroom was clean. Very important! Not pushy about adding extras.
M L.
Sep 23, 2026
Great staff. Very friendly! Would highly recommend
Ron B.
Sep 20, 2026
Brittney P.
Sep 19, 2026
David M.
Sep 18, 2026
Santos M.
Sep 12, 2026
Ty R.
Sep 10, 2026
Love the customer service they explained everything about my vehicle to I can understand only thing is they forgot to vacuum my vehicle
Lucas
Sep 08, 2026
After speaking w/ the manager at the facility, I am by far the most satisfied with this location of Jiffy lube! Fantastic communication even when sudden customers arrival and made sure to get it all done in a timely manner and test their work. Most shops never test anymore after a brake job they just finish then give to customer. Amazing job
tobby S.
Sep 06, 2026
Very polite and professional crew with a great service.
Pat D.
Aug 31, 2026
Great service, great communication. Very professional!! Highly recommended!!
Susan B.
Aug 26, 2026
Upon arriving with a screaming baby staff treated treated with professional and courteous service. They were both patient and kind ensuring all my needs were met. Hats off to the bay staff. Above and beyond the call of duty.
Alexa L.
Aug 05, 2026
The staff here is always wonderful. They are hard-working, helpful people that genuinely care about the work that they do and it shows.
Mario H.
Jul 31, 2026
Chrissy I.
Jul 30, 2026
The service was so friendly. I suffer from social anxiety and the young man helping me was so kind I wish I could remember his name to call him or personally!!
Andrew F.
Jul 29, 2026
Rose
Jul 29, 2026
Destiny is in you! When you come get your oil changed here they’re gonna take care of you so you can get to your Destiny
Adam L.
Jul 29, 2026
The place is clean, the staff is great and friendly, and the service is quick and reliable.
John R.
Jul 28, 2026
Debbie S.
Jul 28, 2026
Very polite and efficient group. Waiting area and bathroom nice and clean
Aaron
Jul 26, 2026
Jeff A.
Jul 25, 2026
Friendly service and honest folks. Not pushy on anything either.
Joe K.
Jul 22, 2026
Larry V.
Jul 21, 2026
Very kind and they were professional doing my oil change! Thank you so much!!
Amy S.
Jul 20, 2026
Thank you Alexa and Quinn for the excellent and efficient customer service today! Highly recommend!!
Richard D.
Jul 19, 2026
Good place to get your oil changed quick and easy. Little more expensive than other places but well worth it.
SHARI O.
Jul 19, 2026
Great service. Friendly staff, Alexa and Karissa
Stefanie M.
Jul 16, 2026
Glenn J.
Jul 15, 2026
Shannon C.
Jul 12, 2026
Shirley H.
Jul 11, 2026
This location just earned a customer for life. They were kind, quick, and did a great job!
Chris D.
Jul 09, 2026
Great service, techs were friendly!
Eric H.
Jul 07, 2026
Steve N.
Jul 07, 2026
Great people and great products. And people that you can trust
Trey
Jul 07, 2026
Quick and clean
Morgan H.
Jul 07, 2026
I always get my oil changed here and have never had a bad experience if anything is wrong with the car they let me know and discuss options with me right then and there.
Victoria L.
Jul 05, 2026
Alexa and Gregory were amazing. I was in a bit of a rush to get to work on time and they got me serviced quickly and were very kind in the process. Thank you!
Maurice N.
Jul 05, 2026
Scottie
Jun 02, 2021
I felt bad for coming in so close to closing time but the guys there were understanding and didn’t treat me any different. I didn’t feel like they were rushing either. Great experience!