Customer Reviews for Jiffy Lube 1766 W. Lane Rd., Machesney Park, IL, 61115-0000
Customers at W. Lane Rd. talk about:
Customer service
Service speed
Trust
Affordability
Value
Lyndsey H.
Mar 29, 2026
They got me in and out within 30 minutes. It's wasnt busy at all to be fair.
Nicole M.
Mar 28, 2026
Great service. Fast and friendly. No swindling or unnecessary recommendations.
B G.
Mar 26, 2026
Tony S.
Mar 26, 2026
Gabriella C.
Mar 25, 2026
Karissa E was so great at explaining everything! So happy and will definitely be back!
Anthony F.
Mar 24, 2026
Very nice people working there.
Deleser O.
Mar 24, 2026
Stephanie B.
Mar 20, 2026
I pulled in to get my oil changed. They said it would be 30 minutes. I went and did some grocery shopping and when I came back, my car was ready. I had received a coupon from a competitor and I had asked them If theymatch competitors coupons and they said gladly the girl at the front and the Manager were very accommodating and pleasant.
Art W.
Mar 15, 2026
becky G.
Mar 09, 2026
Jacob J.
Mar 03, 2026
Sarah K.
Mar 02, 2026
huit O.
Feb 28, 2026
It was a tender loving care of my car needed and it was quite quick new headlight new cabin filter and new oil
CLH
Feb 27, 2026
1st time with vehicle, but have been using them for quite awhile with my other vehicle. A lil pricey, but what isn't anymore. Don't try upselling if you tell them exactly what you want.
Ásbjrön E.
Feb 26, 2026
Extreamly professional and took care of all my cars needs in a decent time. Amazing staff!
Deb
Feb 24, 2026
Great team at this location! Always take their time to listen to your concerns and communicate with you what's going on with your vehicle. The leadership here makes you comfortable and confident that you're in good hands, it's always good vibes & professionalism, Tom and his crew are THE BEST!!
Ryan B.
Feb 23, 2026
Ray S.
Feb 23, 2026
Parris M.
Feb 23, 2026
Excellent customer service!
Phillip N.
Feb 22, 2026
Troy
Feb 22, 2026
Scip
Feb 20, 2026
Knowledgeable and helpful staff. Didnt charge for a quick examination and offered payment options
Ky M.
Feb 19, 2026
Jeremiah and Kyle were both super cordial, professional and polite. Got me taken care of and on my way quickly. Totally appreciate the service!
Karyn M.
Feb 14, 2026
Ray C.
Feb 14, 2026
James
Feb 12, 2026
Always great service. The staff is very friendly. The guy even gave me coupon for $10 off, which is greatly appreciated!
Dawn P.
Feb 10, 2026
The technician was very knowledgeable. She gave me great service and expert advice.
Randall
Feb 03, 2026
Got a great price with the coupon i was given when i called to see if my car was ready
Tommy G.
Feb 03, 2026
Eric E.
Feb 01, 2026
Zach B.
Jan 29, 2026
Quick and easy, very friendly and helpful
Doof
Jan 28, 2026
Kyle Jeremiah and Brittney where excellent got my oil change under 30 minutes, Everyone was very polite and professional I highly recommend this location
Ali F.
Jan 17, 2026
Johnathan
Jan 11, 2026
As soon as I pulled in, I was greeted before I reached the front door. All I needed was a tire balancing and not to be upsold. No questions asked, the guy pulled my car in and got it done. It was my second stop after going to Discount Tire trying to up sell me for $600 plus when my tires weren't even at mid wear threshold. Good job JiffyLube, you have my future business. And you do alignment service, unlike your competitors across the street.
Alaina J.
Jan 04, 2026
This location is consistently professional and friendly. They have always answered questions and gave suggestions with honesty. I have never had a bad experience!
sheila B.
Jan 01, 2026
Kenneth B.
Dec 31, 2025
Thank You For Your High Standards Of Auto Care, I Appreciate You and Will Become a Steady Customer of Jiffy Lube. THANKS AGAIN.
Brandy S.
Dec 30, 2025
kurt I.
Dec 30, 2025
Jesse and the team provided excellent, respectful, and professional customer service. The recommendations made were fair and gained my trust. A great first time at this Jiffy Lube.
Jeffrey G.
Dec 29, 2025
The wait is never long and the coffee is always hot at Jiffy Lube. When I first started going to jiffy lube my car was a bit run down and beat up. The staff treated my car as if it was new. Now that I've moved on and bought a new truck, I'll only trust jiffy lube to service my vehicle. I always feel a sense of protection after I've had my vehicle serviced from jiffy lube
wesley Q.
Dec 28, 2025
Joanne T.
Dec 26, 2025
Tracey W.
Dec 20, 2025
GREAT customer service and no extra sales pressure. I’ll definitely return.
Byaombe A.
Dec 19, 2025
Sevtap R.
Dec 17, 2025
Estela R.
Dec 13, 2025
The guys were so kind and did a great job. Thank you
Joan O.
Dec 09, 2025
Forrest
Aug 15, 2023
Diego, German, Darion, Keith, and Jesse did everything and so much more!
Big B.
Aug 07, 2023
They went above and beyond! Exceptionally good service
Dominic
Apr 06, 2023
got an oil change and tire rotation for my 07 ford edge, very great people. Customer service is absolutely astonishing. i felt respected and welcomed unlike other companies. Danielle was the one to help me and constantly kept me updated on things she recommended for service in the future. will most certainly be back!!!