Customer Reviews for Jiffy Lube 20602 CICERO AVENUE, MATTESON, IL, 60443-1656

Service was fast everyone was great

My guy did a good job looking at the vehicle today thanks

Excellent inspection, Thank you!

Rosario was amazing. Fast and efficient

Best customer service! I went into Jiffy Lube yesterday for an oil change and the service was amazing. Everything was so quick and efficient and the service guys were so kind. I was given recommendations on my car in which I see a difference in how my car is running today. I will definitely be referring my family and friends to Jiffy Lube especially the Matteson location as everyone was so kind and welcoming. Thank you guys for such great service!

Jiffy lube. Quick in and out. Mike was very professional and work ethic was great.

Professional, Friendly and quick. Definitely going back. Four star rating. Price is only reason no Five.

I arrived at Jiffy Lube and was promptly greeted by the staff. Everyone was so nice and helpful during my service. I was in and out in under 15 minutes. If you’re in need of an oil change, head to Jiffy!

The service was great and fast. Thanks ??

I love the warm and cozy this place is and the workers are very nice and helpful ??

Great service

These gentlemen here always take great care of me

Cool

Very fast service, and the customer service was excellent.

Devin was great and did exceptionally well with my service.

Fast service

Here’s a polished Google review that highlights both the problem and the exceptional customer service from the manager and employee who helped you: Tonight, my husband went to the Jiffy Lube location for a routine oil change, and unfortunately the service was not completed correctly. Our car didn’t even make it a quarter mile from the location before it broke down due to having no oil. We were stranded on the side of the road, scared, stressed, and extremely worried about the damage that could have happened to our vehicle. Because the Crestwood location was about to close, no one answered the phone when we immediately tried calling for help. Thankfully, we contacted another Jiffy Lube location, where Manager Daniel Williams and Service Technician Larry Johnson stepped in and completely changed this experience for us. Even though the issue did not happen at their location, they treated us with compassion, urgency, professionalism, and genuine care. They listened to our concerns, reassured us when we were panicking, and truly embodied Jiffy Lube’s core value of helping customers “Leave Worry Behind by Keeping Vehicles Running Right.” What impressed us most was that Larry Johnson went completely out of his way, even after hours, to come help us on the side of the road and make sure we were safe and not alone during such a stressful situation. That kind of dedication and humanity is rare these days. Daniel Williams also stayed involved, communicated with us, and made sure our concerns were taken seriously from start to finish. These two men turned what could have been an absolute nightmare into a situation where we still felt cared for as customers. They deserve recognition for going above and beyond their job duties to help complete strangers in a stressful and potentially dangerous situation. Thank you, Daniel Williams and Larry Johnson, for your kindness, professionalism, and integrity. Jiffy Lube is lucky to have employees like you representing their company. Both of these men deserve acknowledgment and recognition for the outstanding customer service they provided tonight.

Devin was really Helpful, very quick and knowledgeable. Highly recommended

Lyft inspection and full service oil change. Speedy service and friendly crew. Get your car cared for at Jiffy Lube!

The true oil guys. Great service, wonderful people and quick service