Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

Thanks jiffy lube for oil change and truck inspection

Great place, super chill. Nate was great. Oil change was fast

Amazing job on my vehicle Inspection. Guy named Nathan did quick work and was awesome in his customer service. Great company!

Currently sat in the waiting area, but from the moment I pulled into the parking lot I felt like a worthy customer. Hyde came out personally to meet me and put my mind at rest. Everything was explained before service took place and all costs were shared with me. The cost of the basic service was worth it just on the customer service alone! I was also offered a quote for a job that they think could benefit me. Highly recommend especially if you are not a car person and need assistance and things explaining to you.

Customer service was great no issues with oil change and told me what other issues I had thank you for taking care of my vehicle

Service was amazing, staff was extremely helpful. Timing was on point. Went it for tires and it was done with no problem. Will be coming back to this place when I need help with my car!

Hyde is awesome! He is very compassionate, explains problems and offers helpful solutions. He is an asset to your company.

They’re always super nice and attentive! My ABS lights were on and I didn’t know why. They went to a lot of effort to figure it out for me!

Great service here. Highly recommend.

Amazing service! Needed an oil change fast and the mechanics helped me out with coolant, and told me I needed brakes-had me a quote ready right away! I’ll be back soon!

Nathan and Hyde are the best technicians ever!

Love coming here for all my car issues! Hyde has always been awesome and is very clear at explaining what they’re doing to keep me in the loop! Super great customer service!

Very helpful and knowledgeable staff, willing to work with me to help figure out issues with my car and do very quick and well timed oil change. Overall this establishment has very good prices and good staff. Employee brought additional car issues to my attention but didn’t pressure me at all, and I didn’t feel that he was trying to upsell. Very respectful and a great experience!

Great experience with honest, professional, friendly staff.

Got a new car and wanted to make sure everything was perfect on it while getting my Uber and Lyft inspections done, Hyde was amazing! Will be back!!

The service was great and the price was very reasonable.

great service & was done quickly

I love this location ?? they are always fairly priced and great at explaining issues and answering questions. The staff is always friendly, personable, and informative. Today Hyde assisted me and provided me with amazing service. Highly recommend this Jiffy Lube location!

Hyde was incredibly helpful and did absolutely everything I needed to get going!

Great service and was quick!

Nathan and hudd are both amazing they look at for me I my time need

Never had this happen before... as a pilot car I put a lot of miles on my vehicle very loyal to my oil changes when my light comes on a young man there name John check my oil said it was very clean and looked like it did not need any changing and I could get a lot more miles out of it. Due to this I would like to give him not only five stars but eight stars and I will be back for my oil change after I put a few more miles on thank you so much how refreshing to have such good service and integrity. I definitely will be bragging about this place and sending people here

Friendly and helpful. Went there for an issue my car was having for a while and they were able to fix the problem that was caused by another shop's mistake. I needed to find a new regular auto shop, so this was a very impressive first experience. I'll definitely be returning in the future.

Had to get tired patched, they didn't rush the job and did it well at the same time.

I had an excellent experience at Jiffy Lube thanks to Hyde! He was professional, friendly, and went above and beyond to provide amazing customer service. He even gave me a first responder discount, which I truly appreciated. It’s rare to come across someone who genuinely cares about their customers the way he did. Thank you, Hyde, for making the experience quick, easy, and stress-free. I’ll definitely be coming back!

Been here a couple times, never had an issue. Professional service, kind personalities. Everytime I visited, these guys knew what they were doing! If I could give 6/5 stars, I would.

This team always does a great job

The guys went above and beyond to help us out on our 1800 mile road trip. Professional and helpful. Thanks guys!

Hours of operation are late which is amazing for me and my job!!! The guys are super nice there. I will definitely be back. They were so helpful making sure I saw the nail in my tire and fixing my headlight, things I didn’t even know I needed done!!

Excellent service, problem solving and customer service. Nathan went above and beyond to quickly help me resolve an issue and I was on my way.

Really good customer service. I was able to get in and out and they were able to fix my car very quickly. I'd definitely come back here in the future.

Jared has 5 star customer service! I got a quick oil change and he helped me understand my car without the over explaining!

The service was great, they even helped me tighten down some bolts on my motorcycle carrier. Above and beyond helpful.

The tech that helped me was very knowledgeable very polite well spoken I was very impressed with your operation thank you

perfect place to go do your oil change and check your car.

Shout out to Nathan for getting my inspection taken care of quickly.

Hyde and Tim are the best. Very timely and prompt. Love these guys