Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

Hyde was extremely nice as was the other workers there!

Very fast and good service. Everyone was kind and helpful and they had everything I needed in stock.

Jesse was awesome and was a big help!

Service was amazing, people were great

Great experience. Honest and helpful.

I was approached immediately and was told pricing up front. He then walked me to the waiting area and pointed out coffee, water if needed. Great customer service. Oil change was done quickly and they had my car pulled up right to the front door. Will be back.

They were so quick, kind and informative. Seriously, one of the best car maintenance experiences I’ve had in a long time. Thank you for the wonderful service!

I came in for a quick oil change. No line, no hassle. I was in and out quickly thanks to the friendly and efficient staff. Always check the online coupons, I saved $25 this time!

Super friendly staff! Topped off my antifreeze no charge!

Took in for an oil change! But they were able to figure out the last Mechanic I went left a lot of unfinished work. Hyde especially was so helpful- he made everything easy to understand and next steps

Great service! Good group of guys

Excellent service. Explained details perfectly.

Quick and efficient

I have come to this Jiffy Lube multiple times, and they have taken care of my maintenance issues in a very quick and timely manner.

I had the BEST experience here. I was stranded at Starbucks and walked over to this location, and a super helpful worker named Hyde said that he would help me immediately. He was really nice and took my situation seriously. What a great location! Thank you again Hyde!!! ??

Amazing service! Very professional and kind ?¨

Had a great experience at Jiffy Lube today. Hyde was extremely helpful and went above and beyond to take care of my car. He noticed that I needed a coolant and took care of it for me at no additional charge. He was friendly, professional, and took the time to make sure everything was done properly. It’s rare to get this kind of customer service these days. Really appreciate Hyde’s help and would definitely recommend this location!

Perfect Service

Excellent service great people was in and out pretty quick even though there was a couple cars in front of me would recommend if your in a hurry

Great customer service! The workers were very respectful and helped me out with no issue. They let me know everything I needed to know!

Great experience getting my annual Lyft inspection done at Jiffy Lube. The whole thing took about 15 minutes, and the guy who helped me was friendly, cool, and actually enjoyable to talk to. He even gave me a heads-up that I’ll probably need brakes by my next inspection. Definitely appreciated the honest advice and good attitude. I’ll be coming back!

I experienced friendly, quick service. The technicians showed me both cabin and air filters, explaining that both were probably good until the next service.

Got an oil change at a competitor a week ago but was getting low oil and overheating messages. Stopped in because they were open on a Sunday and they were absolutely great. Turns out I was low on coolant! Highly recommend their fast, friendly, and professional service! Made a second visit on the same day with our second vehicle having some brake trouble, caused, we discovered, by a recent brake service by a different service center who failed to complete the job properly. They got me in and out on a busy Sunday! I highly recommend this location!

Hyde helped my sister and I. We stopped in after my car was making an awful sound. He was so nice and provided awesome customer service. We really appreciated how friendly and helpful he was. We’ll definitely be back.

Wonderful service and reads! All staff are exceptional and concurrently efficient as well. They helped guide me to the exact problem and gave me and in-depth explanation to weigh my option better. Offers were not pushy and prioritized my safety and vehicles needs long term vs short term… all in all, wonderful service all around and special shoutout to Hyde for running and exceptional team!

Stopped by the Jiffy Lube Multicare while we were on a test drive. We had no idea they are a full service garage. We talked to Hyde and he was very helpful. We were able to get a quick diagnostic of the vehicle right away and he gave us great advice and information. We would definitely come back for work on any of our cars.

We’ve had a great experience with this Jiffy Lube. I bring all four of our vehicles here, and the staff is always super friendly, helpful, and easy to work with. They do a great job, but what I appreciate most is that they’re honest and take the time to explain what they’re doing. If something comes up, they walk you through it and help figure out the best solution without making you feel pressured. It’s nice having a place you feel like you can trust with your vehicles. Definitely recommend them!

Greatest place in Bloomington/Normal to get an oil change. Great bunch of guys, conscientious, thorough and professional. Only place I get my oils changed lately.

These guys are awesome anytime I come in they exceed my expectations. Great team!

Car and customer service was amazing gave me a discount amazing place!!

Staff were professional and clear in their communication of what services were needed. And those that were not necessary too.

First time customer! Hyde was very helpful in diagnosing the issue with my car and explaining everything to me. Great experience!

Hyde and his crew are top notch! They always go above and beyond for me every time I stop by. He always answers my questions.

Go-to place for an oil change and other service

Hyde in my opinionis is extremely knowledgable and takes pride in his work. It's was my first time here and will be back the next time I need anything.

This location has consistently given us reliable service and they never push for unnecessary service. In fact, I took my suburban in because I thought it was time for an oil change, but the shop told me it didn't need it. They topped off all the fluids anyway and didn't charge me anything. Highly recommend.

Fast food service delivered with a smile!

I showed up due to my car overheating. Hyde got it in quickly, and he got the diagnostics done. Turns out that it needed a therrmostat. Hyde worked hard to get the part quickly. I am thankful for Hyde and his team!