Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

perfect place to go do your oil change and check your car.

Shout out to Nathan for getting my inspection taken care of quickly.

Hyde and Tim are the best. Very timely and prompt. Love these guys

Came in for a oil change customer service was great.Quick and great service will definitely come here again

The staff was fri3bdly, clearly explained everything, and took great care of my vehicle. I appreciate the service!

The staff here is amazing! I received honest educated feedback from staff about the condition of my car. Everyone has amazing customer service skills as well! Best place to get your oil changed in blono

Great service, done in a timely manner. Would recommend to anyone looking to get any kind of vehicle service.

Tim is the best! He has helped me lots of times and always does right by me. He is a great guy!

Know what they are doing!! Very nice

Good service with short wait time

First time at this location. Team was extremely nice and didn’t try and sell a bunch of items like other places typically do. Waiting room was really clean and good visibility to watch your car from the lobby. The guy greeted me at the car and got me checked in. Will return in the future.

Great customer service! We came in with some car issues and they were quick to check it out to diagnose the problem and help us come up with a solution! Definitely recommend!

Went go oil change. They had a deal going on that allowed me to get a free checkup and windshield wipers. Recommend.

The staffs were very professional and nice. I walked in without appointment on a busy weekend, and was able to get my car inspected within reasonable time. There were complimentary snacks and drinks. The waiting area was clean and cozy. Will recommend to friends.

They are thrust worthy person and there services are great

Absolutely fantastic service. Some of the nicest men you could ever meet. Nathan is amazing!!!

Fast and friendly service. Exceptional work by the staff and especially the mechanic, Hyde, who assessed my problem, ordered parts and repaired my vehicle quickly and efficiently. Highly recommend this location for more than just oil changes in a jiffy!

I was able to get in same day. Staff was professional and nice. I was able to see their interactions with other customers as well as a few kids that came up selling candy. They were polite to everyone and explained the service being provided and answered all questions patiently. I will definitely be back!

Very speedy and great service from the staff on my jeep. I am always very confident that my car will be in great shape after leaving jiffy lube!

John, Hyde, and Tim’s attention to detail and professional was superb and I will be exclusively getting vehicle maintenance at this location from bow on.

Great customer service! The workers were very kind and respectful. They let me know everything I needed to know! Edit; I came back to get the services that they recommended me, which was a tune up, valve cover gasket, & a new battery. It was well priced and Hyde was very kind and helpful throughout the whole process. He offered a discount for the services as well! Also my car hood had dents in it due to it and incident and Hyde was able to remove the dents. It looks as good as new & he did it without extra charge! That’s saved me stress, time, and money, I’m beyond grateful and satisfied! Overall a great experience. I definitely recommend coming here. I will definitely be back for more services :)

These guys and gal were great!!! Not only were they informative but they were a great team working together to answer any little questions I may have had about my old jalopy. I definitely will be returning as the service was amazing and the over experience a joy!

First time in. Quality service, good recommendations. No pressure. Will be back for additional services.

Hyde and John and Nate worked they're hardest to get my issue resolved they were patient, competent and you could tell they knew what they were doing, if I ever have to come to jiffy lube again I'm coming here.

First visit to this establishment, Class Act led by John Ingram. Very helpful in explaining diagnostics. Clean establishment, enticing to customers that don't have to sit in their vehicle to wait.

amazing people who work here, quick and easy and try and make as cheap for me as possible.

The guys were wonderful, super nice, explained everything.

Friendly service. Gave options and respected my decisions

Best shop I’ve been to in town, staff was great, Hyde was very helpful, gave me great feedback on my car, and got me on my way after a couple of minutes. I will absolutely be coming back

I brought my car in to get my tail light fixed after trying everything else with no luck. From the moment I arrived, costumer service came out to greet me with great energy and was incredibly helpful. They pulled my car into the dock right away and Hyde immediately got to work. While I waited, I really appreciated the cozy coffee station; perfect on such a cold day. They quickly diagnosed the issue and had my car fixed within 30 minutes, which completely exceeded my expectations. I’ll definitely be bringing my car back here for any future issues and highly recommend them to anyone looking for fast, friendly, and reliable service.

Fast service! Professional and knowledgeable shop.

Really cool place. Super great mechanics!!

The men that work here are always so kind and hardworking they take great care of my car. The girls will get this but sometimes it’s kinda scary going into a car workshop alone because… I know nothing about cars… and some people will take advantage of that. These men never do that, they are always offering discounts and making things easy to understand and are kind and patient if I don’t understand something. They are never pushy always just straightforward and thoughtful.

They are always thorough and get the job done right.

I haven't had any issues with my many experiences with this company. The service was good, and the speed of service was acceptable. Waiting area was clean and tidy. I sure wish there was actually a complimentary bottle of water available because I was actually thirsty from my travels. Unfortunately the mini fridge was totally empty.

Yay Hyde, at Normal, IL location! So so helpful!

Came in about 30 mins before they closed these guys really came thru for me clutch bc I drive for door dash and started to hear a squealing from my serpentine belt! Life savers man frl!