Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

Customers at Bradford Lane talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Vince N.

Nov 05, 2026

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Amazing!

Hao T.

Nov 04, 2026

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Everyone is doing a great job

Mia M.

Nov 03, 2026

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The staff here was very kind and speedy! The service on my car did not take long at all, and I was very pleased with the result. I will be coming back in the future.

Morgan D.

Nov 01, 2026

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Second time at this location, first time they looked at my car right away and fixed it up in less than 20 minutes. Now I am getting an engine diagnostic and they were once again very efficient and kind. Couldn’t recommend enough, if you have an issue with your car come to this location!

Ashley M.

Nov 01, 2026

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Very professional staff members, brought my truck in, and was seen about immediately, no long wait times. Highly recommend Jiffy Lube. Keep up the great work guys!

Gabrielle T.

Nov 01, 2026

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I had a great experience at Jiffy Lube! Hyde was extremely friendly, down to earth, and had great energy from the moment I walked in. Not only did he help me with my car, but he also took the time to explain everything I needed to know and made sure I actually understood what was going on. He was very knowledgeable, efficient, and quick with his service. I really appreciated his positive attitude and willingness to help. Definitely recommend coming here! Great staff

Carter W.

Oct 30, 2026

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Had some great service at jiffy lube. Gave me advice about my alignment. Great service and relatively quick

Caitlin

Oct 29, 2026

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Sierra was very knowledgeable and helpful during the entire process!

CHARLES (.

Oct 27, 2026

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Thanks to amazing team over at Jiffy I got great info and service! Thanks again guys! you rock!

Redeemer S.

Oct 22, 2026

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Mindy W.

Oct 21, 2026

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Very friendly & helpful service from all of the staff. I asked a question about other issues going on with my car & the attendant gave me some quotes. I will be returning for oil changes & service.

Kris S.

Oct 17, 2026

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They let me use my own oil and was fairly quick for how busy it was

Beth M.

Oct 17, 2026

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Josh K.

Oct 17, 2026

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G. V.

Oct 16, 2026

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Great experience from staff to sevice.

Charlie C.

Oct 16, 2026

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Nathan was extremely helpful! We will definitely be coming back

Sonya S.

Oct 15, 2026

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John F.

Oct 14, 2026

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Very fast and friendly experience

Natalie C.

Oct 14, 2026

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I always come to Jiffy Lube for my oil changes, and this week they let me know I needed new brakes ASAP! Hyde and Nate took great care of me and took the time to explain everything. I never felt taken advantage of, and it’s clear they genuinely care about their work and their customers. They even went to the other location to pick up a part they needed to make sure they could get my repairs done! I’ve always enjoyed coming here, and they reminded me exactly why. Huge thanks to Hyde and Nate for going above and beyond!

Julie C.

Oct 13, 2026

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noah S.

Oct 12, 2026

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Thomas D.

Oct 12, 2026

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Always providing fast and professional service between both Champaign and Normal.

Cekhiya E.

Oct 12, 2026

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I went in a couple of days ago simply for an air tire pump but I had excellent and fast service from Nathan!

Erin R.

Oct 11, 2026

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Outstanding service will be back!

Pierson

Oct 09, 2026

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Hyde was the worker there, really nice, was in and out in 15-20 minutes

Onafets

Oct 02, 2026

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Kelli O.

Sep 30, 2026

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Hyde was extremely nice as was the other workers there!

Emmily G.

Sep 29, 2026

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Very fast and good service. Everyone was kind and helpful and they had everything I needed in stock.

Alester I.

Sep 28, 2026

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Amber F.

Sep 27, 2026

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Rith T.

Sep 26, 2026

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Jesse was awesome and was a big help!

Lamia B.

Sep 26, 2026

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Service was amazing, people were great

Nora D.

Sep 25, 2026

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Great experience. Honest and helpful.

Connie A.

Sep 24, 2026

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I was approached immediately and was told pricing up front. He then walked me to the waiting area and pointed out coffee, water if needed. Great customer service. Oil change was done quickly and they had my car pulled up right to the front door. Will be back.

Alexia B.

Sep 23, 2026

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They were so quick, kind and informative. Seriously, one of the best car maintenance experiences I’ve had in a long time. Thank you for the wonderful service!

Joe M.

Sep 23, 2026

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Christopher H.

Sep 22, 2026

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I came in for a quick oil change. No line, no hassle. I was in and out quickly thanks to the friendly and efficient staff. Always check the online coupons, I saved $25 this time!

stephanie C.

Sep 20, 2026

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Super friendly staff! Topped off my antifreeze no charge!

Amy O.

Sep 20, 2026

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Took in for an oil change! But they were able to figure out the last Mechanic I went left a lot of unfinished work. Hyde especially was so helpful- he made everything easy to understand and next steps

spencer S.

Sep 19, 2026

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Great service! Good group of guys

Robert R.

Sep 19, 2026

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Excellent service. Explained details perfectly.

jeff K.

Sep 18, 2026

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Quick and efficient

DT T.

Sep 18, 2026

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Kevin G.

Sep 17, 2026

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Nicole H.

Sep 15, 2026

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Matthew M.

Sep 15, 2026

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I have come to this Jiffy Lube multiple times, and they have taken care of my maintenance issues in a very quick and timely manner.

Giavana

Sep 15, 2026

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I had the BEST experience here. I was stranded at Starbucks and walked over to this location, and a super helpful worker named Hyde said that he would help me immediately. He was really nice and took my situation seriously. What a great location! Thank you again Hyde!!! ??

Tessa D.

Sep 14, 2026

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Amazing service! Very professional and kind ?¨

Hannah H.

Sep 13, 2026

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Azizbek Y.

Sep 13, 2026

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Had a great experience at Jiffy Lube today. Hyde was extremely helpful and went above and beyond to take care of my car. He noticed that I needed a coolant and took care of it for me at no additional charge. He was friendly, professional, and took the time to make sure everything was done properly. It’s rare to get this kind of customer service these days. Really appreciate Hyde’s help and would definitely recommend this location!