Customer Reviews for Jiffy Lube 1990 E College Ave., Normal, IL, 61761

Friendly service. Actually, outstanding service! Quick, professional and hospitality was nice, too. Offered me coffee or water while I wait. And... Certainly didn't have to wait long.

Very professional and very clean waiting room!

Hands down my favorite place to take my vehicles for oil changes. Always treated with respect! The place is very clean and staff are incredibly friendly and knowledgeable.

Great fast service

Came in after work with my two year old and everyone was so nice and welcoming! Very quick service for how busy they were

They were fast and very kind.

Very friendly staff and fast service

I would love to give you guys more stars ??.

I had the absolute best service from everyone there on 05/31/2026. Everyone working was extremely polite; including opening doors for entry and exit !!

Polite and friendly employees. Speedy service.

I've been here twice. Both times the service was quick and they did a great job. Jeremy T. did a great job underneath and I'll go back when I'm back in town. Thanks Jiffy

Nice people, good service e

Very pleased with my experience. The technicians were extremely polite, did not push upsells, and very communicative about the exact services. I will be coming back for my future changes.

Quick service and very professional and friendly.

This was my first time at Jiffy Lube and I will definitely be coming back. Timothy helped me and he was extremely kind and polite. Great experience!

There were only 2 guys working but they were friendly, professional and knowledgeable.

Excellent service! Very pleasant, efficient and professional team!

Great service! Thanks to Charles, Dominic and Rebecca for helping to discover those dirty air filters. Now my car runs smoother and the air conditioner even cooler. Service was warm, respectful and professional. Probably the best Jiffy Lube I've been.

Great service! Even showed me how to replace the air filter myself!

Great customer service. Quick & helpful

First time at a Jiffy Lube. Clean facility, quick service, and well-mannered and excellent customer service.

The mechanics were prompt and very professional!

Was in and out in less than 20 minutes! Friendly staff and super fast service!

Great service! I was in and out of there in 15 minutes! Nice manager and worker.

Very professional

Great atmosphere, fast, and great waiting area! Customer service is always excellent as well.

Their honesty is what makes me come back to them every time I need service on my car. I thought I needed the entire headlights replaced for the car, which would have cost hundreds of dollars. Jiffy Lube looked at the car and told me I’d only need new lightbulbs, which ended up costing me $30. Highly recommending this place for maintenance work.

The tech today was extremely knowledgeable. Was satisfied with service.

Friendly and service is really jiffy!

I always have great service at this location. Always friendly, quick, and take great care of my car.

I bought my Jeep in and was scared about the worked needed done but Tim put all my worries at ease. He was not only knowledgeable about what needed and how to go about it but he was also incredibly kind and respectful throughout the entire process. Tim took the time to explain what was going on with my fluids, answered all my questions clearly, and made sure everything was topped off properly before leaving. He really made my day. It’s rare to come across someone who is both skilled and genuinely considerate—highly recommend!

Always friendly and helpful. I bring both of my vehicles here and haven't had any issues. Had to wait a little longer than usual once for a filter to be delivered for my Mini Cooper but they kept me informed on what was going on.