Customer Reviews for Jiffy Lube 4749 N Sterling Rd., Peoria, IL, 61615
Customers at N Sterling Rd. talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Taylor B.
Jun 21, 2026
Great experience! Keith was super nice and helpful. Never a bad experience coming here
S. R.
Jun 20, 2026
Agniva C.
Jun 17, 2026
Travis is a wonderful, wonderful man. I came in for a flat tire which I had re-inflated with the cars provided sealant. He tried to find the hole but there was none. He then tried to find it from the inside, taking the tire itself off of the hubcap, but there was still nothing, and the sealant was still liquid (it hadn’t dried, meaning there was no actual hole). He said that most likely, the tire’s seal with the rim had shifted slightly from a pothole or whatever, and the air had leaked out that way (which checked out from what I saw). Then when I reinflated, it reseated. He removed the rest of the sealant, and I was about to pay the $40, but he refused to accept it! So I am giving something back in a review. He could have easily charged me, or made something up like many mechanics do. But he is honest. And my tire works perfectly even days later. Please come here for all your oil changes and maintenance, you will not find a better shop anywhere.
Leah E.
Jun 16, 2026
Really friendly/funny staff!! got my oil change and windshield wipers changed within 20 minutes
MarkNikki A.
Jun 15, 2026
Service was prompt and staff was courteous.
Kaitlynd B.
Jun 13, 2026
These guys were absolutely amazing! Their customer service was top notch! They actually acted like they enjoyed their job rather than being apathetic like most oil change places! And they were quick and accommodating! They also took time out of their day to explain to me why my car with over 200k miles would benefit from high mileage oil without making me feel dumb so I will definitely be back!
SiddyGlenn
Jun 12, 2026
There was a customer in front of me when I got there, 10 min wait and then 35min for the service, which for me doesn’t seem bad. Oil change with filter, cabin filter, fluids check, lights checked, tires assessed and aired up. Staff was friendly and thorough checking over my vehicle. Overall, nice experience and I like not having to exit my vehicle.
Janett M.
Jun 09, 2026
I went in today for an emergency oil change with all my lights blinking at me. It was wonderful to see that they were nice and busy, but even with that they were thorough and as quick as possible to make sure that they did a great job. Everybody was personable and thoughtful on making sure I understood the needs of my vehicle. The technician Latron was very helpful. Even though I couldn’t get my filter till tomorrow he gave me alternative options for future needs that were economical and environmental.He along with the other safe were respectful and helpful with ensuring My grandmother got in and out safe safely and was comfortable in the air conditioning. All of that being said, I really appreciated my trip with them today.
Mark B.
Jun 09, 2026
Jon S.
Jun 08, 2026
Martyon and the rest of the staff were great. Super friendly, courteous, and made everything so easy. Highly recommend
M
Jun 05, 2026
Absolutely wonderful service. Took my car in because the brakes were making a weird noise. Was only there about an hour, brakes fully cleaned and repaired. They even went the extra mile and filled all of my tires up. Kind men, clean comfy waiting area. Will absolutely be going here for more in the future.
Andres C.
Jun 02, 2026
Morgan J.
May 30, 2026
Travis and his team were great!
Nikki G.
May 30, 2026
The guys were great today- lots of fun and good spirited. Made the service go fast!!
anastasia M.
May 24, 2026
Travis is the absolute best!!! Thanked my veteran husband for his service made my husbands day and offered impeccable customer service and fixed our tire!
J W.
May 21, 2026
Keith and all the staff there were quick, efficient, knowledgeable, and friendly. Excellent service and would recommend.
Yvette S.
May 20, 2026
Great service, the guys were very fast, explained everything.
Scott S.
May 14, 2026
Bill G.
May 13, 2026
Excellent service!
jennifer B.
May 13, 2026
The team at Jiffy Lube did a great job servicing my truck. I would highly recommend you consider them for your vehicles next service!
Palani S.
May 10, 2026
Jeff D.
May 10, 2026
Lathan was polite and fast. This was first time there and at a Jiffy Lube. I'll be back.
heather L.
May 09, 2026
Awesome experience as Keith and Blake were both amazing. I would definitely recommend.
Daniel S.
May 08, 2026
Honored competitors coupon when they didn't have too. Clean with uber friendly staff.
Nick W.
May 08, 2026
I have lived all over the country, Travis and his guys are the best place I’ve ever gotten an oil change done. Extremely thorough in every aspect. Check to be sure all my lights are working, top off fluids I didn’t know were low, and honest- really feels like they’re taking care of me. Every time I’m here it’s a great experience, today Keith was really informative with me on my van and I couldn’t be happier. 1000000% recommend.
Syed A.
May 06, 2026
Sherry W.
May 03, 2026
Customer service was excellent. Waiting time was reasonable and they kept you informed during your service. Besides the prices being a bit high, I would recommend them for all of your general services
Kevin F.
May 02, 2026
mashimamd
May 01, 2026
Quick service. They explained each step and showed me cabin air filter which needed replacement. All needed parts were in stock at the business. Everyone was polite and pleasant.
Tami C.
Apr 29, 2026
The workers there were very helpful and explained everything so its easy to know best way to take care of my vehicle.
Jason F.
Apr 26, 2026
Great customer service and great prices, they take care of everything and give you heads up on what needs done for your car!!!! My new all in one place.
Kimmy A.
Apr 26, 2026
Great service! Quick and easy! And the guys working were friendly and kind!
Keith C.
Apr 19, 2026
Austin W.
Apr 19, 2026
Service provided was exceptional. Thank you!
Marie H.
Apr 17, 2026
Fantastic and quick service! Would definitely recommend!
Susan E.
Apr 13, 2026
Carrie O.
Apr 13, 2026
Very polite and helpful
Keith S.
Apr 12, 2026
Keith N.
Apr 12, 2026
Good guys. Very professional
Diana H.
Apr 12, 2026
Just went here to get the oil change they are the best! Super sweet and just take really amazing care of you. Wouldn’t go any where els!!!
Shawn C.
Apr 12, 2026
The service by the entire team was outstanding. I wish other places had a team that was so committed to excellence.!
Leann L.
Apr 11, 2026
Loved the experience. Very little wait and loved how they didn't try to upset me. I trusted completely in their expertise.
Courtney R.
Apr 11, 2026
Shelly G.
Apr 10, 2026
I highly recommend this jiffy lube. They did a wonderful job
Pearl W.
Apr 09, 2026
Travis was great to work with. Very helpful!
Erin H.
Apr 09, 2026
I don’t necessarily like getting work on my car done, but my experience at Jiffy Lube in Peoria was excellent. All of the staff were super friendly and helpful- they had me in and out very quickly. I will be going to the Jiffy Lube on Sterling from now on!
Lyssa R.
Apr 07, 2026
Had a great experience with Travis! Very helpful.
Mike B.
Apr 03, 2026
Great service as usual from this store!
Emily F.
Apr 02, 2026
Letron was such a pleasure to work with!
Lily B.
Dec 23, 2025
They changed my car oil in a short time. I asked them to check my car battery as well. The technician was really friendly and knowledgeable. The prices were good too and they had different options.