Customer Reviews for Jiffy Lube 112 E Galena Blvd, Sugar Grove, IL, 60554

Excellent communization, nice quick, clean job.

Such nice people! They are super honest and seriously care about a great customer experience. They let me sit in my car during the oil change which was so nice!

Really great service ! So kind and friendly. The place is really clean and service was fast!

This place is fantastic. I was left stranded with a dead battery. They jumped my car and took me in immediately and my car had a new battery in no time. They are the nicest people there. Angela and the man who jumped my car made a upsetting situation pleasant with their awesome customer service.

First time customer to Jiffy Lube. Angela (Manager) was great.

I have been to the Jiffy Lube in Sugar Grove a few times now. The service is quick, the staff is very polite and the price is reasonable.

Everyone went above and beyond to take care of the brake job my service truck needed. Communication was excellent. Customer service top notch. Zero complaints

Everyone is so helpful and kind and the place is so clean. Great service.

Excellent and quick service.

Nice new facility. Very nice and professional staff as well.

They are amazing. Very kind employees

The manage, Darien, is awesome. Great service and even better jokes.

The service was fast, and the Technicians where very polite and professional.

Love the new store! And it's so close. Staff was warm and welcoming. They also support Sugar Grove's Between Friends Food Pantry.

Very professional and definitely the best experience ive ever had. I will definitely be returning to this location.

My first time going to the Sugar Grove shop and it was wonderful. I was pulled in to the bay right away and was able to sit in my car while the work was being done. The male tech and female tech worked together the job. I was given a coupon to discount some of the price which was really appreciated. It was fast, accurate and overall a great experience.the staff is really friendly and know how to make you feel welcome without trying to sell anything. I will be going back again.

Service was friendly and efficient.

Very kind snd polite staff. Quick service with a busy crowd.

Service was quick surprising since they were having grand opening and the oil change was half off so pretty crowded . Everyone there was polite and attentive. I would go back even at full price

Excellent experience. Very personable, professional, and efficient.

Fast friendly service.

July 2026: Shop is new and probably the nicest quick-service shop I’ve ever been to. Refreshing to see some female automotive techs on staff. Friendly and knowledgeable. *They hit a home run hiring Angela as the manager. Top-tier employee. (Take good care of her.) Excellent service all around. If you want to save a little, prior to your visit, buy your engine and cabin air filters at nearby Auto Zone and avoid the markup.

I’m a Jiffy Lube girl. I’ve always taken my cars there for oil changes and other things so when I saw that one opened close to us I took our new car there for the first time. Everyone was really nice, the service was quick and easy and the facility was really clean.

Speedy and efficient

I had an outstanding experience at Jiffy Lube! The service was incredibly fast without ever feeling rushed. The staff was completely transparent throughout the entire process, explaining everything clearly and never trying to upsell unnecessary services. The management (Angela) was excellent—professional, organized, and genuinely focused on making sure every customer has a great experience. Their customer service was top-notch from start to finish, and everyone was friendly, knowledgeable, and respectful. It's refreshing to find a place that values honesty, efficiency, and customer satisfaction. Highly recommend! ?????

Great service and GREAT PEOPLE!!! They kept me informed about what was going on with my vehicle and had a great knowledge of what it needed. I had quite a few things done and it was fast and a great price. Great experience all around!!!

Very quick service was in and out! The employees were all so friendly, and great manager!

Fast friendly service!

Excellent service from entire staff. Nice and smooth. Angela is awesome

This Jiffy Lube gives A++++ service. Very impressed ??tAngela is excellent . Highly recommend this location

Made you feel very welcomed and polite, the service was quick and the facility was very clean. Angela, the manager made you feel comfortable.

Awesome guest service

Everyone was very nice and explained everything. They gave recommendations on what I might need for my car in the future. Felt genuine and not pushy like other places I've been too.

By far the best location I’ve been to. Manager and all the employees were extremely nice and professional. I was in and out. Love that this location is so close to my house.

First time at a Jiffy Lube location and I would certainly come back here! It’s a relatively new location, but super clean and convenient. Angela helped us out and she was super friendly and offered great advice and recommendations. The whole process was quick and easy, and we got great service!

What a great experience I had today at the Sugar Grove Jiffy Lube. Everybody went above and beyond. Their customer service was top-notch, helpful, kind and respectful. This Jiffy Lube has earned a customer for life.

Very quick and friendly service!

Great service. Quick, friendly, honest, no upselling. Highly recommend!

Great team!

I had a great experience getting my oil changed and helping me out with my tire pressure sensor. The staff was friendly, professional, and knowledgeable! The building was clean. Today was my first time coming to this location and I will definitely be coming back.