Customer Reviews for Jiffy Lube 112 E Galena Blvd, Sugar Grove, IL, 60554

Wonderful customer service skills. I also didn’t feel like they were pushing me to get unnecessary repairs/ maintenance. When I asked them to be, they were very transparent with the pricing of everything before I confirmed that I wanted it. A very nice surprise from a Jiffy Lube ??

Thank you Angelina for the great crevice

Went in for new brakes and tire rotation. Staff was friendly, knowledgeable and thorough. Highly recommend.

Friendly fast service, the best.

fast and professional, best service i have had in a long while. only 5 stars because 6 isn't an option.

This is the cleanest, nicest, and fastest Jiffy Lube I’ve ever been to. The staff was very friendly and helpful too

I had a great experience. The techs were fast and answered all of my questions. Fair price for an oil change. Definitely recommend for anyone in the area looking for oil changes

Got an oil change today && the service was absolutely phenomenal, was getting my oil changes some where else but after they're service 2day, they are my now go to 1000 percent satisfied!! ??

My first visit to this location. Staff were very professional and friendly. The facility was very clean. Service was completed timely and efficiently. I will definitely go back again for my next oil change.

Great experience at Jiffy Lube today. The staff was friendly, professional, and had my oil change done quickly. No pressure for extra services and everything was explained clearly. Quick, easy, and excellent customer service. It’s clear the staff takes pride in their work!

The folks here took really good care of me and my car. Very friendly and professional. Even gave me a bigger discount than my coupon called for, because they felt the service took too long. I'll be going back.

Excellent service and very friendly staff. Truly in and out.

Wow, great service. It made me feel welcome.

In and out really quick

The facility was new and clean, and they had complimentary coffee as a nice touch. Each member of the staff was friendly and welcoming. This will definitely be my new oil change spot!

Had an awesome experience here! Employees are extremely nice and knowledgeable, were present as soon as I pulled up. I never leave reviews but was very impressed with this place. Will come here for all future services!

Friendly, quick and efficient. No hard up sell on other services. Includes water or coffee/tea. Will be back for sure

Great customer service. So glad to have them in the neighborhood!

I had a great experience at this Jiffy Lube. They were kind, explained things well, and they were super fast! I have never had such a great experience with an oil change!

Great service - friendly staff and quick turnaround time

I went in for an oil change and tire rotation. The service was excellent without being pushy. They even showed me where I had a nail in my tire but explained that unfortunately they weren't able do that type of repair. I appreciate the transparency and top notch fast service!

Quick service

Very clean, friendly staff and quick service

Back in January I had a tire puncture with one of my tires and of course it had to be one of the coldest days. I managed to make it home to Sugar Grove without going flat and so grateful to the Jiffy Lube team, Sam and David, were AWESOME! They repaired my tire and in the process of repairing because they are a new shop in the area, they had to run to a local auto parts store to grab some parts for the full repair so very fortunate that was near. Wow, they did all that to make sure I was a satisfied customer and I couldn't be more thankful for their help. The fix was done so well, I'm still driving on it but will be replacing all 4 tires soon because it's time. Thank you Jiffy Lube Team, I will be a repeat customer! Welcome to Sugar Grove!

Robert was excellent!

Friendly and professional service.

Super fast, professional. Highly recommended!

Great experience and workers.

Very knowledgeable fast service! Highly recommend getting your oil change here!!

Very friendly people and very thorough in their work

Been 2 twice, great service and communication, very well maintained and clean location. Darien had been great both times.

Service was fast and the staff was very helpful. Robert was great

Everyone was friendly and courteous. Felt like the car was well taken care of and the cost was a pleasant surprise jc

Great experience!!! Will definitely return!

Very nice employees, great service, and quick service! Will definitely continue to use this shop.

They were thorough, but did not oversell things I did not need. They were honest, quick and personable.

Very friendly staff greet you as you pull up. Lounge was nice and clean, service was very quick. I love that I was informed/offered, but didn't feel pressured into extra services.

Great service at a great price. They replaced my headlight in under 30 minutes. Great job!

Amazing customer service. Will be servicing my vehicles here going forward. Very friendly and customer first team!