Customer Reviews for Jiffy Lube 112 E Galena Blvd, Sugar Grove, IL, 60554
Customers at E Galena Blvd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Savanna C.
Mar 21, 2026
Wonderful customer service skills. I also didn’t feel like they were pushing me to get unnecessary repairs/ maintenance. When I asked them to be, they were very transparent with the pricing of everything before I confirmed that I wanted it. A very nice surprise from a Jiffy Lube ??
jc C.
Mar 21, 2026
Thank you Angelina for the great crevice
Clinton H.
Mar 19, 2026
Went in for new brakes and tire rotation. Staff was friendly, knowledgeable and thorough. Highly recommend.
Mark K.
Mar 19, 2026
Friendly fast service, the best.
Michael M.
Mar 18, 2026
Marques W.
Mar 17, 2026
fast and professional, best service i have had in a long while. only 5 stars because 6 isn't an option.
Mikey O.
Mar 17, 2026
This is the cleanest, nicest, and fastest Jiffy Lube I’ve ever been to. The staff was very friendly and helpful too
william S.
Mar 16, 2026
I had a great experience. The techs were fast and answered all of my questions. Fair price for an oil change. Definitely recommend for anyone in the area looking for oil changes
verna H.
Mar 13, 2026
Got an oil change today && the service was absolutely phenomenal, was getting my oil changes some where else but after they're service 2day, they are my now go to 1000 percent satisfied!! ??
G H.
Mar 13, 2026
My first visit to this location. Staff were very professional and friendly. The facility was very clean. Service was completed timely and efficiently. I will definitely go back again for my next oil change.
Ryan N.
Mar 11, 2026
Great experience at Jiffy Lube today. The staff was friendly, professional, and had my oil change done quickly. No pressure for extra services and everything was explained clearly. Quick, easy, and excellent customer service. It’s clear the staff takes pride in their work!
Denis D.
Mar 11, 2026
The folks here took really good care of me and my car. Very friendly and professional. Even gave me a bigger discount than my coupon called for, because they felt the service took too long. I'll be going back.
Rick K.
Mar 10, 2026
Excellent service and very friendly staff. Truly in and out.
israel L.
Mar 10, 2026
Wow, great service. It made me feel welcome.
Andre C.
Mar 07, 2026
In and out really quick
Breanne F.
Mar 05, 2026
The facility was new and clean, and they had complimentary coffee as a nice touch. Each member of the staff was friendly and welcoming. This will definitely be my new oil change spot!
Andrew C.
Mar 05, 2026
Had an awesome experience here! Employees are extremely nice and knowledgeable, were present as soon as I pulled up. I never leave reviews but was very impressed with this place. Will come here for all future services!
Joe C.
Mar 03, 2026
Michael R.
Mar 03, 2026
Friendly, quick and efficient. No hard up sell on other services. Includes water or coffee/tea. Will be back for sure
jake O.
Mar 03, 2026
Great customer service. So glad to have them in the neighborhood!
Samantha K.
Mar 02, 2026
I had a great experience at this Jiffy Lube. They were kind, explained things well, and they were super fast! I have never had such a great experience with an oil change!
Jessica C.
Mar 02, 2026
Great service - friendly staff and quick turnaround time
Karla P.
Mar 01, 2026
I went in for an oil change and tire rotation. The service was excellent without being pushy. They even showed me where I had a nail in my tire but explained that unfortunately they weren't able do that type of repair. I appreciate the transparency and top notch fast service!
Diane Z.
Feb 28, 2026
Quick service
Kayla K.
Feb 25, 2026
Very clean, friendly staff and quick service
Chella
Feb 25, 2026
Back in January I had a tire puncture with one of my tires and of course it had to be one of the coldest days. I managed to make it home to Sugar Grove without going flat and so grateful to the Jiffy Lube team, Sam and David, were AWESOME! They repaired my tire and in the process of repairing because they are a new shop in the area, they had to run to a local auto parts store to grab some parts for the full repair so very fortunate that was near. Wow, they did all that to make sure I was a satisfied customer and I couldn't be more thankful for their help. The fix was done so well, I'm still driving on it but will be replacing all 4 tires soon because it's time. Thank you Jiffy Lube Team, I will be a repeat customer! Welcome to Sugar Grove!
Kevin C.
Feb 25, 2026
Tyler R.
Feb 23, 2026
Robert was excellent!
Dave B.
Feb 21, 2026
Friendly and professional service.
Kurt N.
Feb 21, 2026
Super fast, professional. Highly recommended!
Heather T.
Feb 20, 2026
Lorie P.
Feb 20, 2026
J F.
Feb 20, 2026
Great experience and workers.
Mario E.
Feb 20, 2026
Christian S.
Feb 19, 2026
Very knowledgeable fast service! Highly recommend getting your oil change here!!
William E.
Feb 19, 2026
Jim S.
Feb 18, 2026
Alicia L.
Feb 18, 2026
Hanna W.
Feb 18, 2026
Very friendly people and very thorough in their work
Sean C.
Feb 17, 2026
Been 2 twice, great service and communication, very well maintained and clean location. Darien had been great both times.
Sean G.
Feb 16, 2026
Service was fast and the staff was very helpful. Robert was great
Johnel C.
Feb 15, 2026
Everyone was friendly and courteous. Felt like the car was well taken care of and the cost was a pleasant surprise jc
Jennifer S.
Feb 14, 2026
Great experience!!! Will definitely return!
Mason M.
Feb 14, 2026
Ashley F.
Feb 14, 2026
Very nice employees, great service, and quick service! Will definitely continue to use this shop.
Angela K.
Feb 13, 2026
They were thorough, but did not oversell things I did not need. They were honest, quick and personable.
Steve S.
Feb 12, 2026
Arissa F.
Feb 12, 2026
Very friendly staff greet you as you pull up. Lounge was nice and clean, service was very quick. I love that I was informed/offered, but didn't feel pressured into extra services.
Joe W.
Feb 11, 2026
Great service at a great price. They replaced my headlight in under 30 minutes. Great job!
Sam R.
Feb 11, 2026
Amazing customer service. Will be servicing my vehicles here going forward. Very friendly and customer first team!