Customer Reviews for Jiffy Lube 10 E DUNDEE RD, WHEELING, IL, 60090

Erick really did a great job of communicating what kinda issues my car was having but also helped secure my oil change at a reasonable price!

Went in for a headlight replacement and I was out in less than 5 minutes at a great place. It was a well run shop and everyone was moving with efficiency! Will definitely come by for my next service!

Kyle (KP) was amazing. He was upfront and kept clear communication on the entire process. The front was clean, and engine bay was clean. I even asked the manager a question about my car. He was respectful, calm, polite and courteous. His name started with a J and I can’t remember but this is an excellent jiffy lube and should set the standard for other shops. Thanks for taking care of my Chevy! They did an excellent job with the spark plugs, oil change, and inspection

Really easy to go my oil change. No issues. Everything was good.

Everyone was very professional. Robin, was very nice and pleasant.

Excellent thread very professional

Best in town!! They handled everything with the up most professionalism.

They are very wonderful!

So good! Fast, honest and no BS. Eric has always been great and Robin is a great new addition to the team! Thanks!!

Please give Paul a raise. Kindest greeter I’ve ever met in any service job.

Huge shoutout to Eric at this Jiffy Lube location! Getting an oil change can sometimes feel like a hassle, but Eric made the whole process incredibly fast, easy, and stress-free. He was super professional, didn't try to aggressively upsell me on things I didn't need, and got me back on the road in no time. Great customer service. 5 stars

The service team is very good ??

Great experience! Eric and the entire team at the Dundee Road, Wheeling location were professional, friendly, and efficient. They were honest, only recommended the repairs that were actually needed, and provided excellent service. Highly recommend!

Always very fast, polite and do a great job.

Fast and very professional

I was served promptly and fairly. I will be back.

Friendly and fast

My car started overheating on the way home, and I was so relieved to come across this Jiffy Lube. From the moment I arrived, I was welcomed and helped right away. The team quickly assessed the situation, explained the issue clearly, and advised me not to continue driving with the current diagnosis, which I truly appreciated. They also topped off my fluids, going above and beyond to help. They took so much of the stress out of an already stressful situation with their professionalism, honesty, and kindness. I can’t wait to come back for my next oil change. Highly recommend!

Excellent customer service and friendly staff. Best Jiffy Lube anywhere.

Quick, polite, and genuinely friendly service made my visit to Jiffy Lube a breeze. The team worked efficiently while still making me feel welcomed and taken care of.

This place is very wonderful and there is a very nice and polite employee named Fernando working here. Thank you very much to him.

Eric was so kind to top off mt coolant when I pulled in on Sunday. I will definitely use Jiffy Lube in Whereling for all my future maintenance needs.

I can’t thank Eric enough for his help when I was in distress. He was incredibly kind, patient, and quick to step in when I needed assistance. During a stressful situation he made sure I was taken care of every step of the way. It’s rare to come across someone who genuinely cares and goes the extra mile to help others. Eric’s professionalism, compassion, and willingness to help made a difficult experience so much easier. I truly appreciate everything he did and highly recommend him to anyone looking for someone dependable and caring. ??????

Great service

Always a great experience, manger is to notch !!

Eric and the crew at Jiffy Lube we’re friendly, quick and amazing!

Exceptional auto & customer service by Eric & staff! Highly recommend!

Great as always Would recommend to a friend

loved it!!

Very efficient to details

Quick and easy. Polite service.

Great service every time! Friendly, professional and knowledgeable staff. Thank you Javier and Sebastian!

Excellent service!

Javier was the best.

Super quick service, courteous staff. I was in and out — truly in 15 minutes. They also upsell a bit based on the conditions of certain filters, but I was able to decline what I didn’t think needed immediate attention with no problem or pressure. I used a coupon on my phone that a simple Google search found, got synthetic oil, and will plan to return in about a year since I do not put too many miles on my car.