Customer Reviews for Jiffy Lube 1495 Keystone Way, Carmel, IN, 46032-3274
Customers at Keystone Way talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Richard P.
Nov 02, 2026
all good, efficient
David P.
Nov 01, 2026
Abby K.
Oct 28, 2026
King did a great job!
Randy E.
Oct 26, 2026
John S.
Oct 24, 2026
Gary S.
Oct 23, 2026
The service was excellent! The only reason it’s not a five star is the cost. That is not Jiffy Lubes fault, it’s just crazy how expensive it is these days for an oil change.
Vanessa B.
Oct 21, 2026
Popped in because I needed help with a small tire issue, I couldn’t get my air pressure cap off. King was super kind, helped adjust my rims so I could access my caps, and filled my tire for me! It was super quick as well!
Bonnie M.
Oct 21, 2026
Excellent, fast service. I’ll be coming back!
DeAnn K.
Oct 20, 2026
Easy and quick very nice staff did not feel pressured to buy anything extra (:
Elizabeth A.
Oct 17, 2026
Quick, friendly, and not pushy. Really just a relaxed happy vibe
Kelly B.
Oct 17, 2026
Fast, polite and not pushy at all for extra services
Tina N.
Oct 16, 2026
King and the staff at Jiffy Lube were amazing today. Had some other unexpected issues with vehicle they helped me resolve and the issues they couldn't they let me know what I needed. Got me in and out quickly as well!
Angelica M.
Oct 15, 2026
Emily N.
Oct 14, 2026
King and his team were exceptional. I showed up without an appointment, hoping to get in for an oil change. He was 100% honest about the amount of time it might take. I could tell honesty was important to him. It ended up taking a quarter of the time. I also appreciated seeing how much fun it seemed like he and his team were having at work. Great vibes and wonderful experience. I’ll be back!
Jim L.
Oct 13, 2026
Fast service, I have never had an issue at this location.
Diane P.
Oct 09, 2026
Great Service
Kim C.
Oct 09, 2026
Fast service
Taylor F.
Oct 08, 2026
King was very helpful giving a quote quickly and going above and beyond with his customer service! Great experience highly recommend this jiffy lube and King!
Sydney P.
Oct 08, 2026
First time coming to this location, and they were all very helpful and pleasant while I was there.
Donna M.
Oct 07, 2026
Luis L.
Oct 02, 2026
Super fast. The manager was super professional and knowledgeable. Im coming back here next time.
Schukx S.
Sep 30, 2026
Kyle O.
Sep 28, 2026
King was super friendly and made it super easy! I would recommend him for sure!
Kevin M.
Sep 25, 2026
It was good
Cherish H.
Sep 22, 2026
King was incredibly kind and professional.
Marc F.
Sep 18, 2026
SARguy
Sep 17, 2026
Best Jiffy Lube I've been to, and the only one my family goes to. Professional, friendly and never try to sell me nonsense. Awesome store.
Erin D.
Sep 17, 2026
King was amazing! Such Great customer service!! Thank you!!
Ted
Sep 16, 2026
Great service. Friendly guys.
William M.
Sep 11, 2026
Jackson D.
Sep 11, 2026
G S.
Sep 02, 2026
Jeff U.
Aug 31, 2026
After an oil change, we had a small leak. Returned to the store, and the team discovered a cracked gasket seal which they replaced. Sent me on my way fixed--leak gone!
Sharon R.
Aug 31, 2026
Went in for replacement of a tail light battery. Didn’t even know they did such a service in and out within 15 minutes with an excellent price.
Marquice G.
Aug 22, 2026
Very patient and detailed. Informed me every step of the way.
Alisha H.
Aug 20, 2026
Darwin
Aug 14, 2026
Professional, thorough, friendly, and fast. Great service
Tom D.
Aug 07, 2026
Prompt, quality service with a smile.
Cindy F.
Aug 06, 2026
Once I finally got in, they worked quickly. BUT, I had made an appt. Online on the Jiffy Lube website so I wouldn’t have to wait as I had several other appts that day. The girl who took my info swore they had never taken appts… that it was always first come first served. I was NOT happy! If I had known this… I would have chosen a different day when I didn’t have other appointments. Why would the Jjffy Lube app say you can make an appt. If it wasn’t the case? Very confusing and aggravating!
Demetria G.
Aug 04, 2026
Thé staff were efficient and quick. 100% synthetic oil was not in stock. Ckerk explzined that GwM now suggests changing oil every 4000 miles. Last time I changed it was 6000. I asked if oil was low or dirty and she reported it was not. In my mind the oil change was too early: $100 that could have remained with me until year end for the few miles I drive.
William B.
Aug 01, 2026
Great job
Hannah A.
Jul 28, 2026
The ladies were great!
Dan L.
Jul 28, 2026
I needed a battery that they did not have in stock. They quickly got one ordered, and within a few hours I had my battery! The staff were polite and helpful!
Melissa V.
Jul 23, 2026
Did you know that this Jiffy Lube has women doing the work and they are plucking awesome. They are Confident, Coordinated, Competent, and Courteous. They work as if they have a true stake in the business. I Love Them and will be a new regular. These women rock and I will be there for it.
Kristina D.
Jul 18, 2026
Rob F.
Jul 17, 2026
Bob did a great job……. curtious and efficient.
Kathy C.
Jul 15, 2026
Great service by skilled professionals. This business had the oil I needed and the correct filter which two other oil change businesses had neither!
FI G.
Jul 13, 2026
Thank you so much to the service members here who helped me out of quite a situation!!
Greg A.
Jul 09, 2026
erin N.
Jul 08, 2026
Honest and trustworthy group. I had to have some work done that required several hours to repair and they did an excellent job. Communication regarding the repair status could’ve been better, but not worth losing a star due to all the work completed successfully.