Customer Reviews for Jiffy Lube 1495 Keystone Way, Carmel, IN, 46032-3274
Customers at Keystone Way talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
Robert K.
May 09, 2026
The two ladies that changed my oil were very good, efficient and were fairly efficient. I had just purchased a car and the lady showed me I had new oil and didn't need a oil change. I wanted pure sythetic so I went ahead. I was quite surprised to see women changing oil but oil change companies may be having labor problems and these two ladies knew what they were doing. I definitely go back.
Bill H.
May 08, 2026
The best people and service in the game. Thank you guys.
Tania K.
Apr 28, 2026
Karen F.
Apr 24, 2026
Excellent service!
Michael P.
Apr 22, 2026
RJ J.
Apr 22, 2026
Really appreciate the cleaning of my headlight lens as they were cloudy
natureman
Apr 21, 2026
Excellent working with me. They were able to fix my car in such a way so I didn't have to go and get an engine diagnostic!
Bob L.
Apr 18, 2026
Steven Y.
Apr 16, 2026
Great visit. Nice people.
Steve Y.
Apr 16, 2026
All of the service individuals were really helpful. Good job. Thanks.
Brett R.
Apr 11, 2026
There was a problem during my oil change that I didn’t notice until several days later. The manager took total responsibility for the error even before he’d seen my car. He paid for my tow to the shop, and not only fixed the problem but also did a thorough job checking for other potential damage. Finally he, included an additive he didn’t need to include free of charge! I was amazed someone would take that level of responsibility and care!
Michael S.
Apr 10, 2026
Conscientious employees
Eunsim H.
Apr 04, 2026
I just wanted to thank to the crew to help me out. I appreciate that they talk to me as a person . I don’t know the guy name but he help out beyond his help.
Britni S.
Apr 04, 2026
Quick oil change and tire rotation! Only took about 30 minutes! I love that there are a couple ladies working there!!! Definitely will be going back!
Lindsay M.
Apr 02, 2026
Quick, efficient and knowledgeable!!
Carol P.
Apr 01, 2026
Employees were professional and courteous. They worked quickly and efficiently. I always get excellent service at Jiffy Lube!
Casey P.
Mar 31, 2026
Terri W.
Mar 28, 2026
I always have a great experience at the keystone JL!
les M.
Mar 26, 2026
Michael S.
Mar 25, 2026
LB
Mar 24, 2026
Got my brakes replaced and some miscellaneous work done here recently. The pricing was reasonable and my brakes are good as new. Will use this location exclusively moving forward.
Mike P.
Mar 17, 2026
Great service and good recommendations for needed service
Jenifer P.
Mar 12, 2026
Everyone was polite and efficient! Great job!
Hannah B.
Mar 09, 2026
My service today was great! From the staff to the suggestions! Thank you!
Chris H.
Mar 07, 2026
Team went the extra mile
Suzan C.
Mar 07, 2026
Time for an oil change and had my husband take my car to JiffyLube. The tech was very polite and professional. He came out to let me know I needed a new air filter, which I know is common in my Subaru and glad he spoke to me about it first. I felt very confident and assured in my service today and will definitely return. I will request the same technician as well.
Howard G.
Mar 05, 2026
The staff is very thorough and friendly. They got me in and out quickly and didn't push services I didn't need.
Karen B.
Mar 05, 2026
Quick in and out to replace mini bulbs.
Kevin T.
Feb 26, 2026
Alex K.
Feb 24, 2026
Great job explaining good and bad items they discovered.
Bradley M.
Feb 23, 2026
Kayla did a great job.
Monique K.
Feb 23, 2026
Jeffrey S.
Feb 22, 2026
Kayla did a fantastic job! She was both polite and professional. I definitely recommend!
Linda N.
Feb 20, 2026
Michael P.
Feb 19, 2026
Very quick and helpful. Let me know if additional things my car would need repaired soon. Told me what they could do without forcing a sale on me. I will be back for my next change!
TowerTorres
Jan 25, 2026
Jose G.
Jan 09, 2026
I had a great experience at this shop. They diagnosed the problem with my BMW very quickly and clearly knew what they were doing. The staff was extremely kind, honest, and helpful throughout the whole process. Eldon was especially great—very professional and easy to talk to. I don’t know the other team member name who helped me but he looks like Benson Boone and was also awesome. So, great people, great service, and I would definitely recommend this place to anyone needing help with their car.
Owen C.
Jan 08, 2026
The people that work here are the bomb!!
Amanda L.
Jan 08, 2026
I always have a great experience when coming here. Eldon is very knowledgeable and thorough!!
Gabrielle P.
Jan 02, 2026
Lauren L.
Dec 31, 2025
The shop opened up promptly at 8am. I was taken care of and given a realistic amount of time the work would take. I appreciated the updates from the staff and their knowledge pertaining to my specific make and model of car. I received an oil change and chose to also have the brake fluid changed based on their recommendation. Overall great experience.
Tony P.
Dec 30, 2025
Great customer service.
Matt B.
Dec 27, 2025
Keysha A.
Dec 12, 2025
Great service! Pleasant! I always go here, never had an issue
keegan B.
Dec 03, 2025
Robert P.
Dec 02, 2025
We received an oil change and cabin filters. The time to receive all services was very reasonable.
Mary C.
Nov 26, 2025
The girls Eldon has working are awesome; efficient, knowledgeable, friendly, and don't try to push unnecessary services. Really appreciate their honesty!
John M.
Nov 24, 2025
The guys were quick and effient and honest about needing new air filter.
chelsea M.
Nov 17, 2025
I was in and out in 15 minutes to get my oil changed! The guys were amazing and had me cracking up the entire time I was there! Definitely the place to get your oils changed and any other car problems!
J B.
Sep 01, 2021
Good work ... see them every 5K!