Customer Reviews for Jiffy Lube 7619 E 96th St, Indianapolis, IN, 46256-1010
Customers at E 96th St talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Kathryn B.
Jun 24, 2026
I was very pleasantly surprised by the great communications skills of the team. They worked together and used “please” and “thank you” with one another frequently. I can say I’ve never had such a pleasant oil change. We will be back!
Jon O.
Jun 21, 2026
Michael S.
Jun 17, 2026
Very friendly and helpful
Che M.
Jun 16, 2026
Trevor Andrew Donald & Lily took care of my oil change for me in a very timely manner; will recommend their services
Tim C.
Jun 16, 2026
Great folks! They did a perfect job in amazing time. Even washed my windshoeld. Definitely a great experience.
kevin R.
Jun 14, 2026
Joanne I.
Jun 11, 2026
Sarrah P.
Jun 11, 2026
The lady there was very kind and professional.
Alexis S.
Jun 10, 2026
Everyone is so great at this location. I’ve never had a bad experience. I’ve gone to other locations and had very poor customer service. The guys here are always very kind and informative. They never push sales too much, just recommend what needs done.
Morgan O.
Jun 05, 2026
Mark
Jun 05, 2026
I found this crew to be very organized, safety conscious and communicative to each other as the performed the work as a team!!! As a retired supervisor in my profession who strongly believed in team effort, this crew was stellar!!! THANK YOU……pay raise for the work!!!!
Mike M.
Jun 02, 2026
Great service, very detailed in the car inspection, service technicians were very nice.
Barbara W.
May 31, 2026
Drew S.
May 30, 2026
Awesome service. Punctual and polite. Couldn’t have asked for better service!
Thomas B.
May 25, 2026
Fast and friendly
Lisa I.
May 16, 2026
Inflation sucks ; 191 bucks for my 2018 VW beetle oil change at Jiffy Lube…. Nice service despite the price!
Chelsea J.
May 13, 2026
This location is great! They were friendly and got my oil change done quickly. As a woman, I loved seeing other women there working on the cars. I wish that was my skill set :) Great job overall, I highly recommend this location :)
ServiceMaster C.
May 12, 2026
Best Joffy lube experience I’ve had.
Jeff B.
May 08, 2026
The two employees that serviced my visit were awesome. Keep those two girls an increase.
Carli M.
Apr 24, 2026
The fishers jiffy lube in IN - everyone was so friendly and accommodating - very thorough!
Will R.
Apr 18, 2026
In and out fairly quickly. Friendly ataff.
Godfrey N.
Apr 14, 2026
Top notch customer service ??
Brittany L.
Apr 13, 2026
Jeremy J.
Apr 10, 2026
Great service… decent price… wish had a loyalty discount! But will return!
ethan T.
Apr 01, 2026
austin was great
Terri M.
Mar 28, 2026
This location is simply the best!!
Carol
Mar 27, 2026
I left after waiting 30 minutes so I did not get the oil change! Sorry
Ebony G.
Mar 24, 2026
Mark P.
Mar 24, 2026
Lynn at the 96th st location was amazing!
NIYA M.
Mar 21, 2026
They are very professional and knowledgeable people. This is the only place that I will ever go to service my vehicle.
Anthony A.
Mar 19, 2026
The lady technician listen very well to the problem.i have with my tire and help me to fix the problem in a good time period. She is very good in her duty
Daizia
Mar 18, 2026
Quick and informative
Elijah S.
Mar 11, 2026
Great customer service
Michael K.
Mar 06, 2026
Harley did a great job. Very personable and friendly. Showed me everything and explained it so that I could understand.
Nick I.
Mar 06, 2026
I went in for a needed oil change, service was fast but not rushed, staff was very polite, all around satisfied.
Christine D.
Feb 27, 2026
Fast, friendly and reliable service. I appreciate the discount being applied.
Clara Y.
Feb 20, 2026
Technicians were very knowledgeable. Got me in immediately. Explained service to me and took the time to make sure I understood everything (in terms I could understand). Highly recommend.
Raena L.
Feb 19, 2026
Jiffy Lube at E 96th St (near I69) -- Staff are always super pleasant here & get me in and out quickly. I generally sitck to oil changes & air/cabin filter services, but I've also gotten new headlamps, wipers, and more. They also run some good coupons!
Diana F.
Feb 19, 2026
Thomas F.
Jan 23, 2026
Fast, friendly and efficient. They checked my records and did exactly what I had requested. Will return there for all of my service needs. Thanks.
Jarrod L.
Jan 21, 2026
Knowledgeable and friendly people who completed the service efficiently with appropriate recommendations for a new air filters that I unfortunately didn’t have time to get done. Will return in the future.
Terry S.
Jan 21, 2026
Professional, thoughful, and informative.
Emily O.
Jan 19, 2026
Fast and friendly service!
Dino C.
Jan 17, 2026
Rocky I.
Jan 16, 2026
Great service
Bitners G.
Jan 13, 2026
Why was this trip different from past visits you other Jiffy Lube? The vibe was honest, sincere. I felt no pressure to buy something else. They offered services I didnt know existed. They changed a headlight for $28 installed. Other non Jilly Lube places quoted me $200. Manager was on point guiding her younger staff.
Heather M.
Jan 12, 2026
In and out with courtesy
Jerome M.
Jan 05, 2026
Schkiria M.
Dec 24, 2025
My oil change was seamless and convenient!
Luna
Apr 16, 2022