Customer Reviews for Jiffy Lube 10520 E WASHINGTON ST, INDIANAPOLIS, IN, 46229-2610

Great customer service! Fairly quick service and very friendly.

This is my store!!! Ron and team always provide the best service. More importantly, it is always good to see familiar faces.

Staff were very nice and friendly also very professional.

Got my oil change and it was ana amazing experience. Good guys, great conversation, and high level of customer service.

Did wonderful on brakes only took an hour

Staff were nice and helpful and very quick!

It was great to find a service center where everyone is eager to do their level best of their ability on your service you just bought .

Joe was very friendly!

Awesome service ??

Always super quick when I go in to get an oil change!!!

Awesome services, which is why l keep going back!

Very friendly professional quick and complete

Such fast service, staff is really good and I like that they’re always familiar faces. Highly recommend!

Jessica is an angel. She greeted me upon arrival with a huge smile and was extremely informative leading me to make the best decision towards my oil change. This was my first time at Jiffy Lube but, it won't be the last. I felt like family. Thank You!

I had a great experience and couldn't be happier with the service I received. The staff were incredibly positive, professional, and polite from the moment I walked in. I came in because one of my tires was low, and I was concerned that I might have a nail in it. They inspected the tire free of charge and took the time to thoroughly evaluate the situation. What really impressed me was how careful and safety-focused they were. After finding a possible nail or other foreign object, they didn't rush to make a decision. Instead, they consulted with their manager to determine whether the tire could be safely repaired without causing any damage. They even provided me with a referral option in case the tire couldn't be safely plugged, which showed they truly had my best interests in mind. Fortunately, the referral wasn't needed because they were able to safely plug the tire. Throughout the entire process, they were thorough, patient, and made sure my vehicle was safe and in good condition before letting me leave. It's clear that customer safety and satisfaction are top priorities for them. I left as a very happy customer and would highly recommend them to anyone looking for honest, professional, and courteous service. Thank you for going above and beyond!

The staff was professional and helpful, from the moment I arrived, and explained in detail what was happening, offering suggestions that were also useful. The service was top-notch from start to finish. The restroom was clean as well. I will recommend Jiffy Lube for its professional service.

New to the area and went here for the first time after getting a coupon in the mail. Over the phone they quoted a certain price for an oil change. After pulling in and getting my car in position for an oil change, they quoted a price that was about $25 higher. After the service was complete, the price went up another $20 for what they said were shop fees. The service was fine and the people are friendly. But it would be best if you quote actual prices to people instead of giving them unpleasant surprises.

They were friendly, prompt, and professional! Would highly recommend

Great customer service. Very attentive to my automobile needs. I will be back.

Very fast and friendly the guys worked together as a team the was amazing as always

Great place. Friendly

Good people. I was in and out quick.

Get work - the staff was very professional and efficient! Thank you indeed!

Great work they explain very well what the issue is and do their best to fix the problem.

Once they started, service was quick. Professional. Friendly. Suggestions for additional services were reasonable. May have been understaffed as I was there for nearly an hour even though only one vehicle was in a bay when I arrived. Even with a $26 coupon it was just over $100 which is in the upper end of pricing.

Customer Service was excellent. They were very professional & knowledgeable. They answered all my questions regarding my vehicle. The Mechanic did a great job on my car.

I always receive excellent service at this location. I drive past another jiffy lube to get to this one. Great employees, always thorough and cheerful.

Staff was friendly and efficient!

Every time I go I get a nice smile warm welcome and great service.

Quick and efficient! Staff provided clear communication and were friendly!

Great service!

10/10 staff was amazing and even vacuumed my car out for me!

I have been coming to jiffy lube for years have always loved their quick service they're politeness their professionalism and taking care of my car this time I thought it was a little pricey but I have a not a problem with paying for good service keep up the good work