Customer Reviews for Jiffy Lube 6322 W. THOMPSON RD., INDIANAPOLIS, IN, 46221

Quick and affordable

Great experience except for the price seemed a bit high. I could use a good coupon or discount for next oil change.

The service is goot and the men are nice

Exceptional service !

The help at this Jiffy Lube location is very kind, efficient, and helpful. I don’t normally use Jiffy Lube, but I was in a situation where I needed a nearby tire repair. If I ever use Jiffy Lube again, I will definitely go back. Highly recommend!

Ryan was amazing explaining all the issues and the oil change was incredibly fast!

They were super kind and helpful over the phone before I went in to have my battery serviced. Upon arrival, they kept the same professional demeanor. Everyone I encountered was nice and very efficient. I said on my way out “this was quicker than getting my oil changed”. I’ll definitely be returning for any future needs.

Excellent service. Very friendly

Pleasant experience . Could watch the work being done from waiting area. Recommended by relative who had far more work done than I had. Shout out to Ryan, good PR service.

Great company and Ryan was of great service

Ryan had great customer service and was fast on getting me in and out shoutout to him!

Staff very friendly and professional. Quick service. Price a bit high for an oil change, but you get what you pay for.

Gabe and Ryan at your local Indianapolis Jiffy Lube took phenomenal care of me. I was in and out for an oil change shortly before close mid-week and they were friendly, helpful, knowledgeable, and efficient! Highly recommended this shop! A+++

I took my vehicle to Jiffy Lube because my AC was blowing hot air. They diagnosed the problem, fixed my AC, and did a great job. The service was fast, professional, and the staff provided excellent customer service. My AC is now blowing cold and working like it should. I’m very satisfied with the service and would definitely recommend Jiffy Lube.

It was great! The guys were great with, fast and good service

Quick service and the guys were very nice

The service was well routed, go now

Quick and simple. Friendly staff

Everyone was so kind

I came in needing some brand new wheels installed on my truck. I was nervous at first because they were very expensive and I would like them to be treated with care. The gentlemen here took great care of my truck and even took extra precautions to ensure my wheels were installed trouble free. I am very happy with my experience and I greatly appreciate them treating my truck as if it was their own.

The crew were courteous and professional

So, I came prepared to be sitting for a few hours for my oil change but I was shocked, my wait time was maybe 15min LOVED IT!….and the service was GREAT!…I will most definitely be coming back for future car service.. Thank You Jiffy Lube

update: i came in for a fluid top off and tire check and the mgr came over super professional and discussed things w me and offered me a refund. the other crew guys were also professional and i feel like we’re all friends now :) they really do care about the people they serve. i have been coming here since i moved to indiana 2.5 years ago and will take good care of you.

Ryan and Gabe both were very helpful

OMG!!!! Ryan was such a nice gentleman when I came to be serviced. Nice. Polite. Very attentive. Just good to see good workmanship in our Youth. He's Definitely A Gem, to have on "Your Team"! Sincerely, Hallie M. Anderson ??????

Very nice,courteous, smiling young men.

Seem to be very professional

Ryan did great, thanks!

The mechanic here was super helpful.

i always go here and the last time there was a problem where a technician used a tube that was bigger than needed (this is what i was told) and it got stuck. they had to call in the GM and district mgr to remove the oil pan to extract the part out. it took close to 2.5 hours and the unfortunate part was that i was heading out in a roadtrip to utah from indiana for a healing retreat so i could not reschedule. the asst mgr barron was exceptionally friendly and professional, there was one tech that was cussin and mad about the situation and when the district mgr came he didn’t even apologize for the inconvience his team caused me. the gm said hello and the crazy part of it all is i paid for my service. i was discounted $17 for the inconvenience. as a woman w decades of leadership experiences across many businesses this isn’t what i would have expected. the tech made a mistake. it inconvenienced me over 2 hours and i still paid over $60 for the service. that’s crazy to me. am i alone in this? or what would you do?

Great service.

Was absolutely great " bill and tim " Helped with my overfilled oil on my car ! And didnt charge me a arm and leg in anyway !!! I really just needed oil drained

Service techs were friendly and explained all issues. Had a very short wait.