Customer Reviews for Jiffy Lube 355 N SHADELAND AVE, INDIANAPOLIS, IN, 46219-4955
Customers at N Shadeland Ave talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Ashlyn O.
Jun 27, 2026
Always friendly and professional. Ive had less issues with jiffy lube than I have getting my oil changed at a dealership and WAY faster.
Sarah B.
Jun 27, 2026
Eric M.
Jun 27, 2026
Tiyonna J.
Jun 27, 2026
Amber E.
Jun 26, 2026
Always do a great job!
Victoria R.
Jun 26, 2026
Greg K.
Jun 25, 2026
I would like a receipt didn't get one service was good short wait oil change tire rotation not sure if they checked cabin air never got my receipt if you paperless they should text me a copy
June 1.
Jun 24, 2026
Great customer service
Dennis W.
Jun 24, 2026
Excellent Service!
Ernestine L.
Jun 23, 2026
Didn’t have to wait whole process took less than 20 minutes
James S.
Jun 22, 2026
Sheri S.
Jun 21, 2026
Very nice people, very professional.
tbshw
Jun 20, 2026
Super fast service. I was quickly in and out
Lauren S.
Jun 20, 2026
Jan D.
Jun 20, 2026
The crew was awesome. In and out.
Sue A.
Jun 19, 2026
I have lived in Indianapolis for four years and I have used Jiffy Lube every year and these guys they work their little butts off and they’re very kind. Very courteous you don’t get that at other places. Hope this will help you guys out.
Denise C.
Jun 19, 2026
Overall a good experience just a little nervous driving my car over the work area oil and brakes only took a bit over a hour great time for service
ben J.
Jun 17, 2026
Great service, efficient and friendly.
Alberto A.
Jun 17, 2026
Ann B.
Jun 15, 2026
The service was fast and efficient. However a service receipt was not provided. I called but have yet to hear back from anyone. I received a survey request so I know my email is correct in their system. This is the only area of concern.
J J.
Jun 13, 2026
ClearView L.
Jun 13, 2026
Scott was awesome!! They got me in and out fast with great attitudes.. I’m gonna start coming back to this jiffy lube specifically!!
Daniele M.
Jun 12, 2026
The Shadeland Location Jiffy Lube staff are always so kind and professional. Normally, I am in and serviced quickly. I appreciate the timely, but caring service given each time.
Danah A.
Jun 12, 2026
Very quick and efficient! Will be visiting routinely.
kath D.
Jun 11, 2026
The most courteous group of men and woman I seen in a really long time.
Emily S.
Jun 10, 2026
Adam A.
Jun 09, 2026
Everyone was so kind. Service was very quick in and out! I think I was only there for like 20 minutes total. Lo in particular was very communicative at all times and all around a genuinely nice person.
Christina H.
Jun 08, 2026
Love this place Will never take my car to the dealership It takes them hours to even get my car back there I was done and home in less than 30 minutes
Somaliah J.
Jun 07, 2026
Went in for an oil change, learned things about my vehicle, had a laugh along with quick and friendly service. Would definitely recommend going back.
Mark L.
Jun 07, 2026
They were very personable and did the work that needed to be done in a short amount of time.
Kim H.
Jun 06, 2026
I stopped in 20 minutes before the store opened and the staff were already there and willing to service my vehicle. They topped off my oil, washer fluid and checked my tires before I headed out of state. This kind of care for customers is rare and I greatly appreciated it! Highly recommend them!
Michael B.
Jun 05, 2026
Customer service rep LO, was very courteous, friendly and helpful with my service request. Will definitely be a return customer.
Stephanie S.
Jun 05, 2026
Alli C.
Jun 04, 2026
Excellent people working here.
dainon F.
Jun 04, 2026
great environment and people. knowledgeable and helpful.
Matt R.
Jun 04, 2026
Ben C.
Jun 02, 2026
Lo is so awesome!!! ???? Whole team is always super helpful and makes sure we get everything we need to done ????
Fernando C.
Jun 02, 2026
Great help and service
B J.
Jun 01, 2026
Great service, quick in and out ,Lo was awesome.
Brittany S.
May 29, 2026
By far the best service for my cars I’ve had. appreciate every member of the team who helped me get in and out in such a reasonable time! Amazing crew who worked today! 05/29/2026 thanks :)
Joe C.
May 28, 2026
DaMyca T.
May 27, 2026
LO was pretty cool. He is a nice employee. He was calm, patient, didn't push too hard when I said no, didn't make me feel uncomfortable, and informative. Oh yeah the oil change was just an oil change but Lo was the star
Tay M.
May 27, 2026
Great customer service and very fast
Timothy D.
May 25, 2026
Good service and knowledgeable staff. Plus fair pricing makes me happy!
Angie C.
May 24, 2026
Quick and friendly service!
Tamyra S.
May 23, 2026
Fast efficient, nice people
Lajuane M.
May 23, 2026
Great customer service
Christopher P.
May 22, 2026
Great and quick service!
Amy B.
May 22, 2026
I went in for a full synthetic oil change. And they also installed the new engine air filter which I had just purchased at Walmart. I also used a coupon that I had received in the mail. The service was great, and the technicians were friendly and knowledgeable.
STEPHIE L.
May 19, 2026
I HIGHLY RECOMMEND THIS SPECIFIC LOCATION EVERYONE HERE IS SO SWEET AND WELCOMING AND MADE ME FEEL RIGHT AT HOME LOVE THIS PLACE AND LOVE THE PEOPLE !! Will always come back to this specific jiffy lube. Scott, Kenny, and Lou (hope I didn't mispell??) went ABOVE and BEYOND for me!! They were all a sight for sore eyes and made my bad day turn absolutely perfect!! Thanks again guys!!