Customer Reviews for Jiffy Lube 355 N SHADELAND AVE, INDIANAPOLIS, IN, 46219-4955
Customers at N Shadeland Ave talk about:
Customer service
Service speed
Workmanship quality
Trust
Value
Marcus H.
Mar 28, 2026
Michael M.
Mar 27, 2026
Excellent customer service! I made it to Jiffy Lube in impeccable timing. I thought I had a problem with my fuel pump but it was my serpentine belt. It literally snapped off when I got to Jiffy Lube. The staff was friendly, helped me and I was on my way in great timing. ????????????
mike N.
Mar 27, 2026
Jose B.
Mar 24, 2026
LeKesha (.
Mar 23, 2026
Edward O.
Mar 21, 2026
Excellent
D- J.
Mar 21, 2026
Jill H.
Mar 18, 2026
Wilaisha M.
Mar 17, 2026
Konner was great
Breauna C.
Mar 16, 2026
Just great customer service, good conversation! Overall great crew!
Clayton C.
Mar 14, 2026
Very nice staff. Efficient quality work. Overall great experience.
Ed S.
Mar 14, 2026
Professional service.
Bilqis B.
Mar 14, 2026
I Was Truly Impressed... Quick Friendly Service, The Employees Were Very Professional. Got Us Out There In A Jiffy. Thanks Guys??????
Nijah D.
Mar 13, 2026
william E.
Mar 12, 2026
Fast ,professional, courteous and very attentive
Phillip M.
Mar 11, 2026
I went to this location because the last time my oil was changed the company that changed it stripped the oil pan plug but neglected to tell me. I was told this Jiffy Lube would be able to get the plug out. They had it out and the new oil in in a very reasonable amount of time. The technicians were so friendly and knowledgeable. They talked to me about a couple things I should have checked out on my car as well. I appreciate their care and honesty.
Gena L.
Mar 10, 2026
Jeremiah J.
Mar 10, 2026
Sandra Y.
Mar 09, 2026
The guys are very nice!!
Stevie J.
Mar 09, 2026
super fast service and I was talked through everything with staff! They helped me understand what was going on and provided great advice. Thanks everyone!
Jasmin O.
Mar 09, 2026
Super quick and the nicest people ??
Breicea C.
Mar 08, 2026
Keith, Amber, Deon, and Josh did an amazing job with my oil change today! They recommended fuel injector cleaner and even replaced my light bulbs! I definitely recommend going to this location and look forward to coming back!
Jennifer W.
Mar 07, 2026
So very helpful and took the time to explain everything to me. Went above and beyond and I will be returning in the future.Thank you Jiffy Lube
Brett P.
Mar 06, 2026
Lorraine D.
Mar 05, 2026
Filled out customer form; okay I feel part of the Care Team ! Jiffy always does a good job with my tps check and fluid top-offs !
Logan M.
Mar 04, 2026
Joy B.
Mar 03, 2026
Went late afternoon yesterday for headlight issue and they changed both bulbs at my request and it still didn't work. Scott put my ticket on hold till this morning and I went back so Keith could try to find the issue. All I can say is he went way above and beyond. Still no headlight bc it could be the wiring. I'll take it to Norms at their request. Thanks again
Denice H.
Mar 03, 2026
Onèstep
Mar 02, 2026
Joannie D.
Mar 01, 2026
Alisha W.
Feb 27, 2026
Every employee here is respectful, works fast an efficient every time, I come to get my car serviced.
Rachel M.
Feb 25, 2026
Sam and the other gentleman there that helped me were so kind and made the experience quick and easy!
michelle L.
Feb 25, 2026
Ducnhan88 H.
Feb 23, 2026
Carl A.
Feb 23, 2026
melissa C.
Feb 21, 2026
Big T.
Feb 21, 2026
Kim R.
Feb 20, 2026
Fast, friendly and completed without any hassle.
Gary R.
Feb 20, 2026
The crew was very knowledgeable and professional
William B.
Feb 19, 2026
It was actually great and quick just wish it was cheaper but I recommend the services
Shelia G.
Feb 19, 2026
John N.
Feb 17, 2026
I purchased new wiper blades during my last oil change. Yesterday one of the wipers broke and flipped off of my car while driving. I went directly to the Jiffy store and they replaced is free of charge.
Tonya W.
Feb 10, 2026
Good customer service, friendly staff.
C A.
Feb 08, 2026
Jiffy Lube on Shadeland did an excellent job with my car and taking their time to explain things with compassion!
Patty P.
Feb 01, 2026
Dana H.
Jan 31, 2026
Outstanding service! The group was wonderfully persistent when a bulb gave them issues. I was in and out! Will be back!
Stephanie T.
Jan 30, 2026
SMG
Jan 09, 2025
Fast and convenient. Very friendly and professional staff. Will be back for my next oil change and filters.
Truth T.
Oct 16, 2019
Niko W.
Jul 26, 2018
Very in depth service, very caring and super fast!! I was pleased with my service and how they treated me as more then just a costumer and not only looked into issues with my car but gave me friendly advice. Definitely recommend this location!