Customer Reviews for Jiffy Lube 355 N SHADELAND AVE, INDIANAPOLIS, IN, 46219-4955

Always friendly and professional. Ive had less issues with jiffy lube than I have getting my oil changed at a dealership and WAY faster.

Always do a great job!

I would like a receipt didn't get one service was good short wait oil change tire rotation not sure if they checked cabin air never got my receipt if you paperless they should text me a copy

Great customer service

Excellent Service!

Didn’t have to wait whole process took less than 20 minutes

Very nice people, very professional.

Super fast service. I was quickly in and out

The crew was awesome. In and out.

I have lived in Indianapolis for four years and I have used Jiffy Lube every year and these guys they work their little butts off and they’re very kind. Very courteous you don’t get that at other places. Hope this will help you guys out.

Overall a good experience just a little nervous driving my car over the work area oil and brakes only took a bit over a hour great time for service

Great service, efficient and friendly.

The service was fast and efficient. However a service receipt was not provided. I called but have yet to hear back from anyone. I received a survey request so I know my email is correct in their system. This is the only area of concern.

Scott was awesome!! They got me in and out fast with great attitudes.. I’m gonna start coming back to this jiffy lube specifically!!

The Shadeland Location Jiffy Lube staff are always so kind and professional. Normally, I am in and serviced quickly. I appreciate the timely, but caring service given each time.

Very quick and efficient! Will be visiting routinely.

The most courteous group of men and woman I seen in a really long time.

Everyone was so kind. Service was very quick in and out! I think I was only there for like 20 minutes total. Lo in particular was very communicative at all times and all around a genuinely nice person.

Love this place Will never take my car to the dealership It takes them hours to even get my car back there I was done and home in less than 30 minutes

Went in for an oil change, learned things about my vehicle, had a laugh along with quick and friendly service. Would definitely recommend going back.

They were very personable and did the work that needed to be done in a short amount of time.

I stopped in 20 minutes before the store opened and the staff were already there and willing to service my vehicle. They topped off my oil, washer fluid and checked my tires before I headed out of state. This kind of care for customers is rare and I greatly appreciated it! Highly recommend them!

Customer service rep LO, was very courteous, friendly and helpful with my service request. Will definitely be a return customer.

Excellent people working here.

great environment and people. knowledgeable and helpful.

Lo is so awesome!!! ???? Whole team is always super helpful and makes sure we get everything we need to done ????

Great help and service

Great service, quick in and out ,Lo was awesome.

By far the best service for my cars I’ve had. appreciate every member of the team who helped me get in and out in such a reasonable time! Amazing crew who worked today! 05/29/2026 thanks :)

LO was pretty cool. He is a nice employee. He was calm, patient, didn't push too hard when I said no, didn't make me feel uncomfortable, and informative. Oh yeah the oil change was just an oil change but Lo was the star

Great customer service and very fast

Good service and knowledgeable staff. Plus fair pricing makes me happy!

Quick and friendly service!

Fast efficient, nice people

Great customer service

Great and quick service!

I went in for a full synthetic oil change. And they also installed the new engine air filter which I had just purchased at Walmart. I also used a coupon that I had received in the mail. The service was great, and the technicians were friendly and knowledgeable.

I HIGHLY RECOMMEND THIS SPECIFIC LOCATION EVERYONE HERE IS SO SWEET AND WELCOMING AND MADE ME FEEL RIGHT AT HOME LOVE THIS PLACE AND LOVE THE PEOPLE !! Will always come back to this specific jiffy lube. Scott, Kenny, and Lou (hope I didn't mispell??) went ABOVE and BEYOND for me!! They were all a sight for sore eyes and made my bad day turn absolutely perfect!! Thanks again guys!!