Customer Reviews for Jiffy Lube 3421 Grant Line Rd, New Albany, IN, 47150

Samantha, Mackenna & Robert were exceptional! This was my first visit to Jiffy & my first professional oil change in years. They were friendly, thorough & polite. Running behind on changes & don’t have time to do it yourself? Go to Jiffy! :)

Friendly, efficient, and fast!

Easy in, easy out. Great quality service and the staff were professional and pleasant to deal with.

Polite, competent, and efficient employees.

Excellent customer service goes a long way and should always be acknowledged! TODAY 05/10/26 the Staff made the entire experience simple, smooth, and stress-free. The staff was professional, friendly, and truly cared about helping customers. Great service like this keeps people coming back!

Fantastic service and explanation! Especially Trevor, Donny, Kiva!

My first visit to this Jiffy Lube. It is bright, clean and spacious. The service was outstanding. They are knowledgeable and helpful and bent over backwards to help me. When we discovered they didn't accept the coupons I had (the reason for my going there), they found another coupon to help me out. A bonus is that they do repair work there as well as oil changes. Great place.

I had a flat in my tire, and they were able to remove what caused the flat and give me new tires within a 24hr window. They were even able to put my car inside their garage overnight, so my car didn't have to sit outside by itself. The people who work there are nice and explain everything that they recommend.

Friendly people, Great service. I get a leak on my rear tire, they come out and take a look at it, fixed on the spot with no costs, and very fast. Thanks for the service.

Great service, quick and friendly!

Great service, Ive been to other locations but the service wasn't as good. Will return.

I had a very good experience Eric and the team took very good care of us we had an existing problem with a loose battery terminal, and Eric was more than happy to take care of that for us and Get us on our way!

My 1st time and Eric made it a great experience. He made me feel welcomed. I could tell all the workers at this place are like family. They love having fun but are serious about their work and I love that in a work environment. Eric answered my questions and was very knowledgeable. I plan to make this my go to place. They even do Lyft and Uber Inspections. They also change filters and they sale tires and car batteries! I was able to get everything I needed at one place. All in one!!!! Thanks Jiffy Lube!!!!!

Great customer service, from checking in (friendly female) to the young men serving our car. It’s a new location with clean bathrooms. I’ll definitely return!

Great service!

Great customer service!!!

My first time there and they took such good care of my car AND me! Very sweet people, made sure I was in good hands. I plan to go again when I need to. Thanks so much!! -from the red headed lady with all the pink in her car, haha ??

Always a pleasure coming here!

Fast. Thorough. Very friendly team that aims to please. Facility is spotless and inviting if you choose to wait inside.

It was a pleasure to have my car serviced at this location. I was greeted warmly and treated with courtesy. My oil change and tire rotation was done quickly and efficiently.

Eric and Dawni were fantastic! They took excellent care of my vehicle and made the whole experience quick, professional, and friendly. I felt like they really knew what they were doing and genuinely wanted to help. I’m very happy with the service and would definitely recommend this location to anyone. Thanks Eric and Dawni — you guys rock!

I have been coming here since 2024 and I would never go anywhere else. They have a seating area where it’s cool air and cold water they even have Coffee and hot chocolate. They have very clean bathrooms and the service is always quick and friendly.

Great service everyone here is so nice and friendly they work quickly and give you information to help in the future HIGHLY RECOMMEND

the staff is friendly and knowledgeable i had a great experience!

Great service and friendly staff!

The staff was very Professional and funny. Love these ppl ...

Had my inspection done here very clean organized Dawni help me passed

Conner did a great job with my oil change and was a pleasure to deal with. Tire rotation was a little slow which is why I gave 4 stars instead of 5 but I will definitely use them for oil changes from now on

Excellent Service, Clean, Technician was awesome..kept everything clean and organized. Pleaseure working with these folks!!!

Shout out JiffyLube! Give em all a raise!

Very nice and professional

I received excellent service here. The staff was very knowledgeable and thorough but still got me in and out quickly on my oil and filter change. Definitely will be returning and also recommending this location.

personnel outstanding; explained everything! Felt very comfortable!

Great staff.

The experience was great, got me taken care of and I was back on the road in no time.

Everyone was very friendly & helpful. Any question I had if one didn’t know the others did, it’s nice to have knowledge people. Also didn’t try to upsell if not needed & truly check everything thing they say they do not some places. Most definitely has my business from now on!

Eric the manger at the Grantline location is awesome soared his employees

Great service. I love it that company