Customer Reviews for Jiffy Lube 3421 Grant Line Rd, New Albany, IN, 47150

Customers at Grant Line Rd talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Soph F.

Aug 14, 2026

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Very satisfied with my services today and I will be coming back for any future services!! Dawni, Samantha and the staff were very friendly and professional!! My services were very quick and I was in and out fast!

Amanda W.

Aug 14, 2026

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Professional and quick. Everyone was kind and my service was excellent

Matt G.

Aug 12, 2026

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Quick service and great staff. Dawni and Samantha were great.

Brage S.

Aug 12, 2026

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The best.

Pamela W.

Aug 10, 2026

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Jiffy lube team is great. They are very knowledgeable. My tire caps were off they gave me new ones at no charge. The waiting area was very nice. I was very pleased. I will definitely be returning.

Anthony S.

Aug 04, 2026

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Dominic K.

Aug 04, 2026

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These guys are great. Got me in and out. Very professional highly recommend. Thanks guysm

Chelsae R.

Aug 02, 2026

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10/10 I will never go anywhere but to this location the staff is so friendly and helpful

Michelle B.

Jul 31, 2026

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They were very quick and helpful. They told me Wat was wrong wit my car & gave me the best recommendations on how to fix it. I will def b goin back there. Thank u for being so kind.

patrick C.

Jul 31, 2026

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Staff was thurough and professional

Amber B.

Jul 31, 2026

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It was great the guy that did it was super nice and gave me information about all th3 stuff I need to get fixed

Jesse K.

Jul 30, 2026

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Stopped in for an oil change on my lunch break. They had me in and out within 15 minutes.

Colin B.

Jul 29, 2026

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thank u for assisting Izzy jiffy lube

Josh O.

Jul 26, 2026

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Friendly and thorough service. Would recommend.

Teddy R.

Jul 26, 2026

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Was there the other day had great service.

Pam L.

Jul 26, 2026

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Calvin F.

Jul 25, 2026

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Darian H.

Jul 25, 2026

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Dawnita did a great job of showing hospitality. I have a difficult name to pronounce and she took time to make sure she got it correct. It’s the little things like that I appreciate!

Dawnyel M.

Jul 24, 2026

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Very knowledgeable staff. Eric is amazing. He is friendly and trustworthy. They take great care of me.

Francis R.

Jul 23, 2026

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Did a great job! Super customer friendly! Eli was especially helpful!

Chris S.

Jul 19, 2026

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Just a basic oil change Staff was knowledgeable and friendly Being a retired Automotive Service Manager I’d say they were most efficient with their sincerity and honesty.Difficult attributes to come by these days!

Jerry K.

Jul 19, 2026

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Friendly staff and quick service!

Jimmy H.

Jul 18, 2026

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First time customer amazing customer service and management. Super friendly and explains everything.

jason M.

Jul 15, 2026

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Everyone was nice, prices are great and they were quick!!

Scott W.

Jul 13, 2026

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Great service. Super friendly.

Haley J.

Jul 13, 2026

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Friendly, workers. Quick and efficient!

Noe C.

Jul 11, 2026

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Great crew & manager

Omar A.

Jul 09, 2026

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Tommy V.

Jul 09, 2026

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Very quick and friendly. It’s refreshing to have someone like Dawnita to liven up the day. Came back for a tire plug and they did a phenomenal job, super friendly and took care of me. Will be coming back here for future services.

Donna P.

Jul 08, 2026

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Gin

Jul 08, 2026

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David C.

Jul 06, 2026

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Cari B.

Jun 30, 2026

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Morgen and the whole crew were amazing. They were extremely busy and the heat was overwhelming. They continually checked on me while I waited in my vehicle and offered water to keep me cool (I had my Uncle Si cup full of sweet tea so I was good). ?? The service was quick once it was my turn. They were professional and courteous. Wonderful customer service which is rare these days. I would highly recommend. Thank you team for the great service!!

Larry J.

Jun 27, 2026

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I got 2 new tires great experience super nice and professional that I like. The team did a great job im buying 2 more next week. Thanks New Albany JIffy Lube

Bonnie J.

Jun 27, 2026

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Fantastic service. Fast. They cared about getting everything just right. And they have coupons too.

Mary S.

Jun 26, 2026

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Great service. They were very fast. Employees were all very kind. Dawnie was very helpful and polite.

deanna S.

Jun 26, 2026

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Melissa M.

Jun 23, 2026

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The service was super fast and very try professional. I will visit this location again!

Christina R.

Jun 23, 2026

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Great place to go too. I had a screw in my tire they fixed it really fast they was very polite guys. I will be back to get other things done to my truck.

Rory H.

Jun 19, 2026

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Eric was friendly and very helpful!

Kimberly D.

Jun 19, 2026

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Great service! These ladies know their stuff! Very polite and professional! Best place for your automotive needs!

Michael T.

Jun 18, 2026

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Super helpful. I refilled my transmission and they got me back right and didn't even charge me anything.

mattea M.

Jun 18, 2026

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Incredible service!

Reginald W.

Jun 18, 2026

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Probably the best Jiffy Lube I ever been to. The staff was friendly and amazing and thorough. Got a military discount. I live in Indy but I would drive down here for an oil change. They were that good!

Michael T.

Jun 16, 2026

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Very personable excellent hospitality! Was very help shoes they are concerned about meeting you’re expectations. Professional! Thank you

MonicaPilar L.

Jun 16, 2026

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Greatest service ever.

Jordan

Jun 15, 2026

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I went on a Sunday and used a $30 off coupon found on the website. There was no wait! Service was quick, friendly and educational. The location is convenient as well. Would recommend.

Nicole P.

Jun 14, 2026

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Fast and friendly service gave me all the options with no pressure to buy.

David

Jun 13, 2026

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The bathroom and waiting area were super clean. Management took great care of me and even offered bottled water as well as coffee. We will definitely be back. I am wanting to get my headlight lenses cleaned. Thank you

Kathy H.

Jun 11, 2026

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