Customer Reviews for Jiffy Lube 1464 S Memorial Dr, New Castle, IN, 47362-4903
Customers at S Memorial Dr talk about:
Customer service
Service speed
Workmanship quality
Trust
Value
Harly D.
Apr 28, 2026
Excellent service. Very kind employees and staff! Awesome owners! Always pleased with my service! Very diligent.
Darrell H.
Apr 28, 2026
Have used them for years, great group of people and very professional. Won't go anywhere else.
Tracy H.
Apr 27, 2026
I was in and out fast. They were very nice, and explained my options and didn't pressure me to do unnecessary services. I also had my tires rotated.
Wendy W.
Apr 25, 2026
James K.
Apr 25, 2026
Good service
Amber G.
Apr 24, 2026
The guys there are supper nice and friendly! Took good care of me! Fast service! Thank you!
Tiffany R.
Apr 24, 2026
Knowledgeable, Fast, and Friendly!
Avery
Apr 18, 2026
They do a good job
Elizabeth S.
Apr 15, 2026
Audra
Apr 14, 2026
Got a top off which is free if you get your oil changed there and fast ans friendly service ans ledes reasonable
Amy M.
Apr 13, 2026
Fast and friendly staff! Great experience, I will be back!
Scott B.
Apr 11, 2026
Never have I ever waited too long to get an oil change. Usually 10 ton15 minutes and I'm in and out.
Erika K.
Apr 11, 2026
Quick, Quality service! All the employees are respectful and do their job at a top notch level! They always make sure my car is safe to drive.
Linda H.
Apr 10, 2026
Very fast and friendly
Mark B.
Apr 09, 2026
Great service done in a timely manner
Terrell J.
Apr 09, 2026
Jake's P.
Apr 08, 2026
Robin W.
Apr 02, 2026
Jiffy Lube in New Castle was very professional. They changed my oil quickly and replaced an air filter that was very dirty. I’m happy with the service. Thank you!
julia H.
Mar 28, 2026
Efficient, professional and friendly. Didn't have to leave car which is a bonus for my dog.
Doug S.
Mar 25, 2026
John R.
Mar 25, 2026
Francie P.
Mar 25, 2026
The techs were all friendly and knowledgeable. They did a great job.
D C.
Mar 24, 2026
I stopped in to check on a oil and filter change. The next thing I knew my 2017 Kia was done and ready to go. The service was fast and professional. The will be getting all my business.
Brandon G.
Mar 24, 2026
Very professional and polite staff. I was in and out in about 20 minutes. Used the restroom in the lobby and it was very clean.
Angie B.
Mar 23, 2026
Being a single lady, it is important that I have a place that I trust to handle oil changes and repairs for my vehicle. I love being able to pull through Jiffy Lube most any time and not have a long wait. It is a great perk to have them check my fluids and tire pressure free of charge. All the guys are knowledgeable, friendly, and trustworthy.
Brian R.
Mar 20, 2026
Excellent service!
Gary E.
Mar 17, 2026
Snow G.
Mar 17, 2026
Went here the other day because my usual place didn't have an opening and was very pleased with the service! Staff are very nice and did the job quickly!
Darrell D.
Mar 17, 2026
Hayden R.
Mar 17, 2026
Sadie R.
Mar 16, 2026
It was quick and efficient!
Dave B.
Mar 14, 2026
Kendra B.
Mar 10, 2026
Very friendly and great service! Gets you in and out quick.
Joseph L.
Mar 06, 2026
I had an issue with my car caused by a rookie tech. Without hesitation the leadership took ownership and fixed the issue. Sometimes things happen. It’s how you handle them that matters to me the most.
Dale P.
Mar 04, 2026
Very professional and timely service. Had my oil changed and new air filter installed. Only took 15 min. I will be back and would recommend jiffy lubes to anyone.
Leo C.
Mar 04, 2026
Skyler F.
Mar 04, 2026
They are quick and efficient. Always helpful to any issues I have besides regular oil change.
Shane
Mar 04, 2026
Heather I.
Mar 03, 2026
Kara C.
Mar 03, 2026
Jacob L.
Feb 27, 2026
Quick, quality service and all the workers I interacted with were solid
Karl H.
Feb 26, 2026
Nick was amazing! I was heading home from work when my work van's tire blew out. Thankfully I seen this Jiffy Lube and pulled in. When I first walked in I was greeted by someone other than Nick and was told they were too busy and didn't have time for me. I explained that I couldn't move the van just needed help either putting the spare on or airing up the tire so I can make it somewhere else. But that guy walked away. Nick over heard this and told me to bring the van around and that he would make time. Nick went out of his way to help me get the spare down which was harder then either of us expected. I don't know what I would do if Nick wasn't there. I am now a forever customer with my personal vehicles and work vehicles because of Nick.
Matt M.
Feb 25, 2026
Quick and simple, they also don’t try to sell you a bunch of extras.
Tina H.
Feb 24, 2026
Everyone was so nice and so helpful. Service with a smile!
Angela N.
Feb 21, 2026
Quick and easy. Very nice guys!
kelli W.
Feb 20, 2026
Great customer service by Jeff and all the team members who assisted! They were also able to replace a bad lightbulb during my visit.
VFW H.
Feb 20, 2026
Nat M.
Feb 20, 2026
This shop made it very quick and easy to get my oil changed. The workers were very nice and helpful. I will be coming back next time!
Nick M.
Feb 20, 2026
Shelina W.
Feb 19, 2026
In and out within 20 minutes! Great service