Customer Reviews for Jiffy Lube 1464 S Memorial Dr, New Castle, IN, 47362-4903

Customers at S Memorial Dr talk about:

Customer service

Service speed

Workmanship quality

Trust

Value

Harly D.

Apr 28, 2026

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Excellent service. Very kind employees and staff! Awesome owners! Always pleased with my service! Very diligent.

Darrell H.

Apr 28, 2026

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Have used them for years, great group of people and very professional. Won't go anywhere else.

Tracy H.

Apr 27, 2026

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I was in and out fast. They were very nice, and explained my options and didn't pressure me to do unnecessary services. I also had my tires rotated.

Wendy W.

Apr 25, 2026

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James K.

Apr 25, 2026

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Good service

Amber G.

Apr 24, 2026

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The guys there are supper nice and friendly! Took good care of me! Fast service! Thank you!

Tiffany R.

Apr 24, 2026

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Knowledgeable, Fast, and Friendly!

Avery

Apr 18, 2026

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They do a good job

Elizabeth S.

Apr 15, 2026

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Audra

Apr 14, 2026

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Got a top off which is free if you get your oil changed there and fast ans friendly service ans ledes reasonable

Amy M.

Apr 13, 2026

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Fast and friendly staff! Great experience, I will be back!

Scott B.

Apr 11, 2026

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Never have I ever waited too long to get an oil change. Usually 10 ton15 minutes and I'm in and out.

Erika K.

Apr 11, 2026

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Quick, Quality service! All the employees are respectful and do their job at a top notch level! They always make sure my car is safe to drive.

Linda H.

Apr 10, 2026

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Very fast and friendly

Mark B.

Apr 09, 2026

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Great service done in a timely manner

Terrell J.

Apr 09, 2026

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Jake's P.

Apr 08, 2026

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Robin W.

Apr 02, 2026

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Jiffy Lube in New Castle was very professional. They changed my oil quickly and replaced an air filter that was very dirty. I’m happy with the service. Thank you!

julia H.

Mar 28, 2026

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Efficient, professional and friendly. Didn't have to leave car which is a bonus for my dog.

Doug S.

Mar 25, 2026

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John R.

Mar 25, 2026

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Francie P.

Mar 25, 2026

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The techs were all friendly and knowledgeable. They did a great job.

D C.

Mar 24, 2026

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I stopped in to check on a oil and filter change. The next thing I knew my 2017 Kia was done and ready to go. The service was fast and professional. The will be getting all my business.

Brandon G.

Mar 24, 2026

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Very professional and polite staff. I was in and out in about 20 minutes. Used the restroom in the lobby and it was very clean.

Angie B.

Mar 23, 2026

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Being a single lady, it is important that I have a place that I trust to handle oil changes and repairs for my vehicle. I love being able to pull through Jiffy Lube most any time and not have a long wait. It is a great perk to have them check my fluids and tire pressure free of charge. All the guys are knowledgeable, friendly, and trustworthy.

Brian R.

Mar 20, 2026

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Excellent service!

Gary E.

Mar 17, 2026

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Snow G.

Mar 17, 2026

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Went here the other day because my usual place didn't have an opening and was very pleased with the service! Staff are very nice and did the job quickly!

Darrell D.

Mar 17, 2026

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Hayden R.

Mar 17, 2026

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Sadie R.

Mar 16, 2026

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It was quick and efficient!

Dave B.

Mar 14, 2026

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Kendra B.

Mar 10, 2026

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Very friendly and great service! Gets you in and out quick.

Joseph L.

Mar 06, 2026

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I had an issue with my car caused by a rookie tech. Without hesitation the leadership took ownership and fixed the issue. Sometimes things happen. It’s how you handle them that matters to me the most.

Dale P.

Mar 04, 2026

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Very professional and timely service. Had my oil changed and new air filter installed. Only took 15 min. I will be back and would recommend jiffy lubes to anyone.

Leo C.

Mar 04, 2026

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Skyler F.

Mar 04, 2026

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They are quick and efficient. Always helpful to any issues I have besides regular oil change.

Shane

Mar 04, 2026

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Heather I.

Mar 03, 2026

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Kara C.

Mar 03, 2026

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Jacob L.

Feb 27, 2026

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Quick, quality service and all the workers I interacted with were solid

Karl H.

Feb 26, 2026

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Nick was amazing! I was heading home from work when my work van's tire blew out. Thankfully I seen this Jiffy Lube and pulled in. When I first walked in I was greeted by someone other than Nick and was told they were too busy and didn't have time for me. I explained that I couldn't move the van just needed help either putting the spare on or airing up the tire so I can make it somewhere else. But that guy walked away. Nick over heard this and told me to bring the van around and that he would make time. Nick went out of his way to help me get the spare down which was harder then either of us expected. I don't know what I would do if Nick wasn't there. I am now a forever customer with my personal vehicles and work vehicles because of Nick.

Matt M.

Feb 25, 2026

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Quick and simple, they also don’t try to sell you a bunch of extras.

Tina H.

Feb 24, 2026

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Everyone was so nice and so helpful. Service with a smile!

Angela N.

Feb 21, 2026

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Quick and easy. Very nice guys!

kelli W.

Feb 20, 2026

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Great customer service by Jeff and all the team members who assisted! They were also able to replace a bad lightbulb during my visit.

VFW H.

Feb 20, 2026

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Nat M.

Feb 20, 2026

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This shop made it very quick and easy to get my oil changed. The workers were very nice and helpful. I will be coming back next time!

Nick M.

Feb 20, 2026

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Shelina W.

Feb 19, 2026

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In and out within 20 minutes! Great service