Customer Reviews for Jiffy Lube 1464 S Memorial Dr, New Castle, IN, 47362-4903

It was quick and efficient!

Very friendly and great service! Gets you in and out quick.

I had an issue with my car caused by a rookie tech. Without hesitation the leadership took ownership and fixed the issue. Sometimes things happen. It’s how you handle them that matters to me the most.

Very professional and timely service. Had my oil changed and new air filter installed. Only took 15 min. I will be back and would recommend jiffy lubes to anyone.

They are quick and efficient. Always helpful to any issues I have besides regular oil change.

Quick, quality service and all the workers I interacted with were solid

Nick was amazing! I was heading home from work when my work van's tire blew out. Thankfully I seen this Jiffy Lube and pulled in. When I first walked in I was greeted by someone other than Nick and was told they were too busy and didn't have time for me. I explained that I couldn't move the van just needed help either putting the spare on or airing up the tire so I can make it somewhere else. But that guy walked away. Nick over heard this and told me to bring the van around and that he would make time. Nick went out of his way to help me get the spare down which was harder then either of us expected. I don't know what I would do if Nick wasn't there. I am now a forever customer with my personal vehicles and work vehicles because of Nick.

Quick and simple, they also don’t try to sell you a bunch of extras.

Everyone was so nice and so helpful. Service with a smile!

Quick and easy. Very nice guys!

Great customer service by Jeff and all the team members who assisted! They were also able to replace a bad lightbulb during my visit.

This shop made it very quick and easy to get my oil changed. The workers were very nice and helpful. I will be coming back next time!

In and out within 20 minutes! Great service

The place is clean and organized. They are very fast and friendly and do an amazing job. The guys there are very professional and listen to your needs, fills your fluids, and sends you on your way knowing that their job has been done throughly, and in a timely matter.

First visit to New Castle Jiffy Lube was great! Jeff was very respectful and attentive. I’ll definitely be back!

Went in for a oil change and was in and out in 15 minutes.

Always great service here. Used them for years

Fast, efficient, all my questions were answered.

I have been to this Jiffy Lube in New Castle twice now and the service has been phenomenal. They do a great job and are so courteous. Will definitely go back for my oil changes!

Awesome experience. Workers were really nice. I will be back.

This place is awesome! Clean Facility. Outstanding Staff! Very Accommodating. The part I liked the most: "Older working together with the Younger". You just don't see that much these days.

Quick n explainable, just a bit higher than quoted on the phone, the guys were very helpful with oil change

Did a great job. Didn't push extras on me. Very honest about when to return which was 7500 miles due to using premium products. My second time here and 1st time was an excellent experience too.

Great team quick and good work. But a little overpriced a little

Very friendly. Very quick service

Good quick service without any pressure for “adders” that you sometimes get from other places.

Quick and efficient

My experience at my local Jiffy Lube was awesome. I was waited very quickly and the service members were really knowledgeable and courteous.

Efficient and professional

Fast and really nice people, had my oil done in 10 minutes and I was on the road.

Excellent experience. The team worked in a timely manner and were very pleasant to deal with.